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Westlake Pearl Suites - By Pegasy Group

4.5 star property
Lakefront hotel with full-service spa and health club

Photo gallery for Westlake Pearl Suites - By Pegasy Group

Family Suite, Balcony, Lake View
Gym
Front of property
Lake view
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AU$58
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
70 Xuan Dieu, Tu Lien, Tay Ho, 70, Hanoi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Syrena Shopping Center
    ‪5 min walk‬
  • Place, Tran Quoc Pagoda
    ‪2 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

Junior Double Room, Lake View

Junior Double Room, Lake View

Highlights

Soundproofed
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Lake View

Executive Suite, Lake View

Executive Suite, Lake View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 3 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Balcony, Lake View

Lake view

Family Suite, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 4 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the area

Hanoi

A luxury stay in Hanoi awaits you at Westlake Pearl Suites - By Pegasy Group. You'll be within a 5-minute walk of West Lake and 4.4 km (2.8 mi) from Hoan Kiem Lake. Highlights at this hotel include a full-service spa, free self-parking and a gym. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. Enjoy the gym along with access to aerobics classes and yoga classes. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Local cuisine breakfast is available daily between 7:00 AM and 10:30 AM. There's also free parking nearby, along with the convenience of airport pick-up service. .Attractions within a 10-minute drive of this 4.5-property class Tay Ho hotel include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • West Lake - 1 min walk - 0.0 km
  • Ho Chi Minh Mausoleum - 5 min drive - 3.7 km
  • Hanoi Old Town Night Market - 8 min drive - 5.2 km
  • Hoan Kiem Lake - 10 min drive - 5.6 km
  • St. Joseph's Cathedral of Hanoi - 10 min drive - 5.5 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪Oriberry - ‬2 min walk
  • ‪The Republic - ‬2 min walk
  • ‪The Eastern & Oriental - ‬3 min walk
  • ‪The Pizza Company - ‬1 min walk
  • ‪Bún chả & bún, miến, bánh đa cá - ‬2 min walk

About this property

Westlake Pearl Suites - By Pegasy Group

Lakefront hotel with full-service spa and health club
There's a coffee shop/cafe on site. Public spaces have free WiFi. Westlake Pearl Suites - By Pegasy Group offers its guests a full-service spa and a health club. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The luxury Westlake Pearl Suites - By Pegasy Group also features tour/ticket assistance, a garden, and coffee/tea in common area. Free self parking is available. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Locker space
Westlake Pearl Suites - By Pegasy Group offers 23 air-conditioned accommodations with minibars and complimentary bottles of water. 40-inch Smart televisions come with digital channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 40,000 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • O Doucer

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Yoga classes

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 80000 for adults and from VND 40000 for children
  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Westlake Pearl Suites - By Pegasy Group Hotel
Westlake Pearl Suites - By Pegasy Group Hanoi
Westlake Pearl Suites - By Pegasy Group Hotel Hanoi

Frequently asked questions

Is parking available at Westlake Pearl Suites - By Pegasy Group?

Yep, Westlake Pearl Suites - By Pegasy Group has a free self car park.

How much does it cost to stay at Westlake Pearl Suites - By Pegasy Group?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Westlake Pearl Suites - By Pegasy Group on 1 Dec 2025 start from AU$58.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Westlake Pearl Suites - By Pegasy Group?

Yep, there is an onsite spa at Westlake Pearl Suites - By Pegasy Group. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Westlake Pearl Suites - By Pegasy Group serve breakfast?

Sure does, local cuisine breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Westlake Pearl Suites - By Pegasy Group?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Westlake Pearl Suites - By Pegasy Group?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Westlake Pearl Suites - By Pegasy Group?

No, pets are not allowed.

Westlake Pearl Suites - By Pegasy Group Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 34 reviews
Rating 8 - Good. 6 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in a good location
Stayed 1 night in May 2025

8/10 Good

Quang

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The staff service is very good, the room is as expected for the price. The surrounding is great for walking around the lakeshore, local food, banking, bakeries, shopping. A quieter area than Old Town & Hồ Gươm.
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel with great customer service. the staff are very friendly and helpful. rooms are a good value clean and quiet
Stayed 2 nights in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel good location, friendly staff. they also help with tickets and have breakfast there
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel with excellent service

Good hotel in a nice neighborhood. good value and easy to get around. they offer help buying bus tickets and other activities. you can get picked up at the hotel
Stayed 2 nights in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

great stay! clean hotel. I have stayed here many times. it's in a nice neighborhood. not far from the Old Quarter but more chill
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel

good hotel, great staff very helpful
Stayed 2 nights in May 2025

10/10 Excellent

john

Liked: Property conditions & facilities, room comfort

good location

nice customer service and nice rooms
Stayed 1 night in May 2025

8/10 Good

Jelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

PHIL

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was not ready for us to check in at 2, saying previous guests were just leaving. We had a reservation, no. Invited us to take a smaller room right away, or give them an hour to clean the room with thee balcony. Which one do you think I took. Recommended a nearby restaurant, while we waited, but it was closed, and would reopen at 5. The tub/shower without a curtain seems inappropriate. The view was nice but the hotel could use a reconditioning. The cleaning staff was great too. Doorman smiley. I usually like to return to ạ place when I find a place that I like. Would not return. Far too many options in the area.
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

The staff was extremely friendly and helpful. We stayed 3 nights and never had an issue. Definitely recommend!
Stayed 2 nights in Apr 2025

6/10 Okay

ali

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not really perfect
Stayed 6 nights in Apr 2025

10/10 Excellent

Aaron

Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi vacation

My 4 night stay at this beautiful hotel was beyond amazing. To start with… ALL the front desk folks were very accommodating and willing to help anyway possible. I was first met by the porter immediately while I was exiting my GRAB ride, then inside Max the front desk gentleman. A experience like I’ve never had before. The entire property is amazingly clean and comfortable. The hotel is in probably the best location you can ask for. Lots of coffee shops, eateries, pharmacies, grocery store all within a couple minutes walk Tay Ho lake is directly across the street. I can’t express it well enough, definitely an experience you will enjoy. Thank you to all the staff of this property. Without a doubt it will be my choice anytime I’m in Hanoi.
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing hotel

Had a great stay here. the room looks as the picture clean, spacious with large windows. the staff is very friendly and helpful I stayed here multiple times and would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

john

Stayed 2 nights in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good staff

Awesome hotel. I arrived early and they gave me a free upgrade and early check in. I really thought all of the staff were very friendly and helpful. Upon booking the hotel sent me an email with some useful information. Its a hotel, but they can also help arrange tours, or transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. The hotel is easy to find and it has a spectacular view of the lake. Moreover, all of the hotel staff are friendly and they could speak English well. I definitely recommend Westlake Pearl Suite hotel.
Stayed 1 night in Mar 2025

8/10 Good

Lærke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Friendly staff and good service. Great location. The room had a funny smell but overall we were pleased.
Stayed 1 night in Jul 2025

8/10 Good

Yuta

Stayed 2 nights in Jul 2025

10/10 Excellent

To

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff verry helpfull. Clean room and quite. Love this hotel <3 They have many services: Spa, massage, Gym, Rooftop bar, Restaurant, India Food,….
Stayed 1 night in Mar 2025

10/10 Excellent

g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々何親切に対応してくれました。部屋の感じも素晴らしいです。 ハノイに来たら、また泊まりたいです。
Stayed 2 nights in May 2025

10/10 Excellent

KASUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはどなたもとても感じよく対応してくれるので安心です。客室はとっても清潔で、ベットも枕もバスルームも日本のシティーホテル並です。ホテルに泊まる時、寝る時の灯りに困ることが多いですが、間接照明の調光ができることがすごくうれしかったです。私が宿泊したのはベトナムに多い窓のないお部屋だったんですが、遊びに出ていたのでさほど気になりませんでしたが、唯一のデメリットを書くなら、というくらいで、おすすめのホテルです！
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분들이 매우 친절합니다. 2층에서 좀더 높은 층으로 옮겨달라는 요청도 들어주시고 가방도 들어주셨어요. 호수 뷰도 너무 이쁘고 주변 식당이나 마사지샵도 돌아다니기 좋았어요
Stayed 3 nights in Apr 2025