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Westlake Pearl Suites - By Pegasy Group

4.5 star property
Lakefront hotel with full-service spa and health club

Photo gallery for Westlake Pearl Suites - By Pegasy Group

Family Suite, Balcony, Lake View
Reception
Front of property
Gym
Lake view

Popular amenities

  • Breakfast available
  • Gym
  • Spa
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
The current price is AU$43
includes taxes & fees
30 July - 31 July

Explore the area

Map
70 Xuan Dieu, Tu Lien, Tay Ho, 70, Hanoi, 100000
  • West Lake
    ‪1 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hoan Kiem Lake
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

Junior Double Room, Lake View

Junior Double Room, Lake View

Highlights

Soundproofed
Air conditioning
Smart TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Suite, Balcony, Lake View

Lake view

Family Suite, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 4 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Suite, Lake View

Executive Suite, Lake View

Executive Suite, Lake View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 3.3 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Hanoi

A luxury stay in Hanoi awaits you at Westlake Pearl Suites - By Pegasy Group. Within a short 5-minute stroll, you'll find West Lake and Syrena Shopping Center. Highlights at this hotel include a full-service spa, free self-parking and a gym. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. Enjoy the gym along with access to aerobics classes and yoga classes. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Local cuisine breakfast is available daily between 7:00 AM and 10:30 AM. There's also free parking nearby, along with the convenience of airport pick-up service. .Attractions within a 10-minute drive of this 4.5-property class Tay Ho hotel include Hoan Kiem Lake and Ho Chi Minh Mausoleum.

What's nearby

  • West Lake - 1 min walk - 0.0 km
  • Ho Chi Minh Mausoleum - 3 min drive - 3.3 km
  • Dong Xuan Market - 4 min drive - 3.7 km
  • Hanoi Old Town Night Market - 5 min drive - 4.5 km
  • Hoan Kiem Lake - 5 min drive - 4.8 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪The Republic - ‬2 min walk
  • ‪Dalcheeni - ‬1 min walk
  • ‪Savage - ‬1 min walk
  • ‪Chops - ‬2 min walk
  • ‪Oriberry Coffee - ‬4 min walk

About this property

Westlake Pearl Suites - By Pegasy Group

Lakefront hotel with full-service spa and health club
There's a coffee shop/cafe on site. Public spaces have free WiFi. Westlake Pearl Suites - By Pegasy Group offers its guests a full-service spa and a health club. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The luxury Westlake Pearl Suites - By Pegasy Group also features tour/ticket assistance, a garden, and coffee/tea in common area. Free self parking is available. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Locker space
Westlake Pearl Suites - By Pegasy Group offers 23 air-conditioned accommodations with minibars and complimentary bottles of water. 40-inch Smart televisions come with digital channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Vietnamese

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Westlake Pearl Aparthotel & Spa - By Pegasy Group

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  • Free WiFi
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4.3 out of 5, Excellent, 39 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 40,000 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • O Doucer

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Yoga classes

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 80000 for adults and from VND 40000 for children
  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Westlake Pearl Suites - By Pegasy Group Hotel
Westlake Pearl Suites - By Pegasy Group Hanoi
Westlake Pearl Suites - By Pegasy Group Hotel Hanoi

Frequently asked questions

Is parking available at Westlake Pearl Suites - By Pegasy Group?

Yep, Westlake Pearl Suites - By Pegasy Group has a free self car park.

How much does it cost to stay at Westlake Pearl Suites - By Pegasy Group?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at Westlake Pearl Suites - By Pegasy Group on 30 July 2025 start from AU$43.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Westlake Pearl Suites - By Pegasy Group?

Yep, there is an onsite spa at Westlake Pearl Suites - By Pegasy Group. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Westlake Pearl Suites - By Pegasy Group serve breakfast?

Sure does, local cuisine breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Westlake Pearl Suites - By Pegasy Group?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Westlake Pearl Suites - By Pegasy Group?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Westlake Pearl Suites - By Pegasy Group?

No, pets are not allowed.

Westlake Pearl Suites - By Pegasy Group Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

The staff was extremely friendly and helpful. We stayed 3 nights and never had an issue. Definitely recommend!
Stayed 2 nights in Apr 2025

6/10 Okay

ali

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not really perfect
Stayed 6 nights in Apr 2025

10/10 Excellent

Aaron

Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi vacation

My 4 night stay at this beautiful hotel was beyond amazing. To start with… ALL the front desk folks were very accommodating and willing to help anyway possible. I was first met by the porter immediately while I was exiting my GRAB ride, then inside Max the front desk gentleman. A experience like I’ve never had before. The entire property is amazingly clean and comfortable. The hotel is in probably the best location you can ask for. Lots of coffee shops, eateries, pharmacies, grocery store all within a couple minutes walk Tay Ho lake is directly across the street. I can’t express it well enough, definitely an experience you will enjoy. Thank you to all the staff of this property. Without a doubt it will be my choice anytime I’m in Hanoi.
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing hotel

Had a great stay here. the room looks as the picture clean, spacious with large windows. the staff is very friendly and helpful I stayed here multiple times and would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

john

Stayed 2 nights in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good staff

Awesome hotel. I arrived early and they gave me a free upgrade and early check in. I really thought all of the staff were very friendly and helpful. Upon booking the hotel sent me an email with some useful information. Its a hotel, but they can also help arrange tours, or transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. The hotel is easy to find and it has a spectacular view of the lake. Moreover, all of the hotel staff are friendly and they could speak English well. I definitely recommend Westlake Pearl Suite hotel.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분들이 매우 친절합니다. 2층에서 좀더 높은 층으로 옮겨달라는 요청도 들어주시고 가방도 들어주셨어요. 호수 뷰도 너무 이쁘고 주변 식당이나 마사지샵도 돌아다니기 좋았어요
Stayed 3 nights in Apr 2025

8/10 Good

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

To

Liked: Cleanliness, staff & service, property conditions & facilities
Room is neat, clean and luxurious. Staff friendly, support me a lot.
Stayed 1 night in Mar 2025

10/10 Excellent

duan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

We are a couple who travel abroad frequently, and have visited more than a dozen countries and stayed in many five-star hotels. However, when we arrived at the Hotel at 7 am on March 23, we met a young front desk receptionist whose service level far exceeded the five-star standard and left a deep impression on us. The receptionist not only quickly arranged a comfortable rest area for us, but also enthusiastically took us to a nearby restaurant for breakfast, and introduced the local tourist attractions in detail and provided many practical suggestions. What is even more touching is that even after he got off work and went home, he still cared about our situation and was always ready to help. In the afternoon, when he was on the night shift again, despite his busy work, he still did not forget to properly arrange the room for us and carefully asked us if we had any other needs. He also took the initiative to arrange transportation to the airport for us the next day to ensure that our trip was worry-free. As three elderly travelers, we felt extremely warm and grateful for this. Now we know his name to be Phong。we firmly believe that it is rare for the VIP Hotel to have such an outstanding employee. We implore the leadership to give this employee a great compliment for his outstanding service and selfless dedication.Seeing that we were old, the hotel management upgraded us to a room with a window for free. Thank you again for your excellent service,
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service

This is one of the best hotel I ve stayed in. The room was spacious and very clean. I liked the service too. They provided warm welcome and were always willing to help the customer
Stayed 1 night in Mar 2025