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VNAHOMES Serviced Apartment

Property class: 4

Photo gallery for VNAHOMES Serviced Apartment

A hotel room with a bed, a sofa, a dining table, and a TV.
A VNAHOMES APART HOTEL reception area with a modern design, including a reception desk, seating area with sofas and a coffee table, and a patterned floor.
A gym with two massage chairs, exercise equipment, and a marble wall with the gym's name.
A hotel room with two beds, a desk, a TV, and a window with a city view.
A hotel lobby with a blue sofa, beige armchairs, a round coffee table, and a patterned floor.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$41
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
No. 26, Vong Thi Street, Tay Ho, Hanoi, 124600
  • Place, West Lake
    ‪2 min walk‬
  • Place, Museum of Ethnology
    ‪7 min drive‬
  • Place, Chua Vạn Nien
    ‪7 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a teal wall, a flat-screen TV displaying the hotel logo, a wooden desk with a chair, a bedside table with a lamp, and a large wardrobe.

Standard Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A modern hotel room with a large bed, a desk, a sofa, and a bookshelf.

Junior Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

A modern hotel room with a teal accent wall, a wooden bed, a standing fan, and a view of the city through large windows.

Executive Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

A modern hotel room with a wooden dining table, a sofa, a bed, and a balcony with city views.

Family Apartment

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Double or Twin Room

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, and a fan.

Double or Twin Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Hanoi

At VNAHOMES Serviced Apartment you'll be 2.2 km (1.4 mi) from West Lake and 2.5 km (1.5 mi) from Museum of Ethnology. .Each apartment is soundproofed and features a TV with cable channels, along with a washer/dryer, free WiFi and a dining area. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead and slippers, while a memory foam bed and premium bedding invite a good night's rest. A sitting area, a rice cooker and a pillow menu are also available. Change of towels is available on request .This business-friendly apartment building offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find laundry facilities and a fridge in a common area. There's also the convenience of an airport shuttle.
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What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Quan Hoa Ward Martyrs' Memorial - 6 min drive - 3.3 km
  • Museum of Ethnology - 7 min drive - 2.2 km
  • West Lake Dragons - 7 min drive - 3.7 km
  • Chua Vạn Nien - 7 min drive - 3.7 km

Getting around

  • Chùa Hà Station - 4 min drive
  • Hà Đông Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive

Restaurants

  • ‪Ốc Gao Tây Hồ - ‬9 min walk
  • ‪Mono nướng than hoa - ‬9 min walk
  • ‪Cafe Trung Nguyên 407 Thụy Khuê - ‬8 min walk
  • ‪LAIKA Cafe - ‬4 min walk
  • ‪Moon Coffee - ‬8 min walk

About this property

VNAHOMES Serviced Apartment

As a guest of VNAHOMES Serviced Apartment, you'll find a fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly VNAHOMES Serviced Apartment also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Hanoi apartment.

  • 19 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Fridge in a common area
  • Water dispenser
  • Locker space
VNAHOMES Serviced Apartment offers 19 air-conditioned accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. Premium cable televisions are provided. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and rice cookers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Water dispenser

Dining

  • Champagne service
  • Couples/private dining
  • Minibar

Bedrooms

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a hospital
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 100000
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 100000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 100000 (subject to availability)
  • Late check-out fee: VND 100000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property is also known as

Vnahomes Serviced Hanoi
VNAHOMES Serviced Apartment Hanoi
VNAHOMES Serviced Apartment Aparthotel
VNAHOMES Serviced Apartment Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at VNAHOMES Serviced Apartment?

VNAHOMES Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at VNAHOMES Serviced Apartment?

As of 17 Oct 2026, prices found for a 1-night stay for 2 adults at VNAHOMES Serviced Apartment on 1 Nov 2026 start from AU$41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes VNAHOMES Serviced Apartment a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at VNAHOMES Serviced Apartment.

Is there a free airport shuttle available at VNAHOMES Serviced Apartment?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at VNAHOMES Serviced Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at VNAHOMES Serviced Apartment?

No, pets are not allowed.

VNAHOMES Serviced Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.0/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
I enjoyed my stay at this property
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Clean rooms and attentive staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the location of the hotel, a lot of stuff in Hanoi wasn’t too far if I took a Grab.
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean and quiet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay here. Rooms were clean and well-equipped. Kitchenette was a nice to have, along with the washing machine. Great value for the price and lots of stuff within walking distance. Good for short or longer term stays.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customers service and nice and clean room and washing machine is plus and quite and nice at night time
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

VNA Hotel

On this trip to Vietnam the VNA was one of the best apartments we stayed in. Staff were super friendly and efficient organising our taxi's and transfers. Large comfortable rooms close to restaurants and lake.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Some area of the bed was dirty but everything else was good. Nice they had a washing machine and Netflix for you to use. Responsive. English speaking
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable room, good WiFi. Nice and professional staff. Good location, easy access to downtown and the airport.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near the lake! The apartment was nice and big. Very clean! Had a very nice stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed at the VNAHomes apartment for three weeks in May and it was amazing. The staff are extremely friendly and the service provided is well worth the price. I would definitely recommend this property to other travelers.
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Front staff was excellent. Thanh was very helpful
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staffs and smooth communication,
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We really enjoyed our stay here, and actually ended up extending it because we were so comfortable. We loved that it was so central, and a quick walk to the water. The room was spacious, the staff were so kind and incredibly helpful, and the kitchenette was perfect. Definitely worth the price, if not more.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, communication
Reception very helpful.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was not as fancy as I initially thought but it still had everything we needed and had very nice beds and showers. The staff were EXTREMELY helpful and responsive-they made sure we always had everything we needed. I would totally stay here again if I returned to Hanoi
Stayed 5 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Old suit but good enough hot water to shower. Good Fesh clean towers. good Accessable to all favorites sight seeing places.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is located a little far from center of hanoi city, but there is many café located near west lake. And more than that, the all staff is greatly kindness. I was impressed by the staff.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Really clean and great price. Condition of property very good. Minibar prices fantastic! If you like Soju you will be fine. Lovely shower. Nice location if you’re looking for something a bit outside the city centre but still accessible. Very easy to use grab etc to get to and from if needed. The only reason I gave 4/5 for overall was the mattresses were a bit hard and the side of the building we stayed in had an aviary right outside the window so the birds where a bit loud from about 5-6am. Otherwise I would have given 5/5.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The apartment was spacious, clean, and with plenty of natural light. It is located one block from the largest lake in Hanoi, which is lined up with cafes and restaurants. The neighborhood is beautiful and much calmer than the Old Quarter. Additionally, the service personnel was always kind and helpful. I will certainly stay there in my next trip to Hanoi.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing here and they were so communicative. Although it was super loud location, u get a cafe right downstairs and 30min grab into old quarter. The breakfast isnt that good so i would just get food elsewhere tbh the meat in the pho was rotten tasting so after that i did not eat their breakfast. Overall the staff is really sweet and the location is nice
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great. It was a great space, clean, and the staff were wonderful. Unfortunately the area was not good for tourists. There is not much to see in the area, no shops, lots of cafes but they don’t seem to serve food. There are quite a few seafood restaurants out on the busy main road by the lake, but limited English by the locals in this area so ordering is difficult, and options other than seafood are very limited.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities, communication
the service was good and they deliver breakfast sandwiches to your door but the bed is not very comfortable and there’s no where to put shower gel in the shower besides the floor, we dropped the soap dispenser in the shower and the glass went everywhere and we had to pay for it. kind of annoying.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, communication
Decent self contained room. Communication and sevice from male staff terrible. No idea, lax, zero interest and care factor
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Lovely Follow Ups

I found some problems in my room right after check in. A little bit depressed. I took photos and shared them with hotel. Wow! Amasing follow up. I felt hotel is serious with the complaints from the guests. When i check out, i delivered my thanks to the hotel. VnaHomes is Hanoi itself to me. Lovely smiles of the hotel staff are another beauty. Thanks again.
Stayed 3 nights in Jul 2024