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5.0 out of 5

"We stayed in the studio - huge bath, great bed, awesome pool and spa treatments. Gym was great, breakfast was great. Good location if you want to be ... " More

By a verified traveller on Wed 23 Aug 2017

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Hotel Description

A family-friendly stay in Hanoi awaits you at The Hanoi Club Hotel & Residences. Within steps you'll find West Lake and Tran Quoc Pagoda within a 10-minute stroll. Highlights at this hotel include a casino, a restaurant, and an outdoor swimming pool.

Enjoy the 2 outdoor tennis courts, gym and kids' swimming pool plus access to golf lessons. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Buffet breakfast is available daily. There's also the convenience of free valet parking.

With a stay at this 4-star Tay Ho hotel, you'll be 3.3 km (2 mi) from Hoan Kiem Lake.

Superior Twin Room, 2 Single Beds (City View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$82* Per night/room 1 Mar. - 2 Mar.

Studio, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Lake View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Double Room, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed (Partial Lake View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hanoi Club Hotel & Residences ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Hanoi Club Hotel & Residences

Everyone (2)
5 out of 5

Fantastic hotel

We stayed in the studio - huge bath, great bed, awesome pool and spa treatments. Gym was great, breakfast was great. Good location if you want to be out of the traffic of the old quarter but only 5 mins drive to get there. Loved our stay and would def stay here again

Posted by , from tasmania Australia on 23 Aug. 2017

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5 out of 5

on the water {lake}

Pros: the staff were great and the amenities of the hotel are very good , pool ,golf range ,gym . breakfast range is excellent.
Location: is located on West Lake and is near some great places to eat and enjoy the surroundings! About 10 by taxi to the main centre of Hanoi
excellent hotel in every way ,service and staff were terrific and the food quality was great ! Room was a little small but still great for a short stay {4 Days for me} I will stay there again and would recommend to anyone...

Posted by , from Australia on 6 Apr. 2016

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About the The Hanoi Club Hotel & Residences

Location 76 Yen Phu Street,Tay Ho District, Hanoi, 10000

Property Features

The Hanoi Club Hotel & Residences offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You'll find a business center on site. WiFi and wired Internet are free in public spaces. There are 5 meeting rooms available. A casino, a terrace, and tour/ticket assistance are also featured at the family-friendly The Hanoi Club Hotel & Residences. Self parking and valet parking are free. A complete renovation of The Hanoi Club Hotel & Residences was completed in June 2019. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 7 levels
  • Built in 2010
  • Casino
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Hanoi Long Bien Station (2.1 km / 1.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Hanoi Club Hotel & Residences offers 140 air-conditioned accommodations with fireplaces and minibars. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Fireplace
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

The Hanoi Club Hotel & Residences has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Hanoi Club Hotel & Residences

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • Children stay free: Maximum age 6
  • Property is not cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 300000 for adults and VND 300000 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Hotel & Palais Residences
  • Club Palais Residences
  • Hanoi Club Hotel & Lake Palais Residences
  • Hanoi Club Lake Palais Residences
  • The Hanoi Club Hotel Hanoi
  • Hanoi Club Hotel Lake Palais Residences
  • Club Hotel Lake Palais Residences
  • Club Lake Palais Residences
  • The Hanoi Club Hotel Lake Palais Residences
  • The Hanoi & Residences Hanoi
  • The Hanoi Club Hotel Residences
  • The Hanoi Club Hotel & Residences Hotel
  • The Hanoi Club Hotel & Residences Hanoi
  • The Hanoi Club Hotel Lake Palais Residences
  • The Hanoi Club Hotel & Residences Hotel Hanoi

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.