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The Five Residences Hanoi

4.5 star property
Luxury hotel connected to a shopping centre in Hanoi with 2 indoor swimming pools

Photo gallery for The Five Residences Hanoi

2 indoor pools
Property preview
Sauna
Interior
2 bedrooms, premium bedding, pillow-top beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen
  • Breakfast included
  • Spa
  • Pool
  • Gym

Explore the area

View map
343 345 DOI CAN STREET, Hanoi, 10000
  • Place, Lotte Center Hanoi
    ‪8 min walk‬
  • Place, West Lake
    ‪11 min walk‬
  • Place, Hoan Kiem Lake
    ‪9 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Bathroom

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive

View from room

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Executive

Three Bedroom Executive | Living area

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 115 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Premier Room

Grand Premier Room

Grand Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Fridge, microwave, oven, stovetop

Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

Two Bedroom Premier

Two Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 131 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Superior

Two Bedroom Superior

Two Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Two Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Three Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 130 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

About the area

Hanoi

You'll be connected to a shopping centre at The Five Residences Hanoi, and within just a 10-minute stroll of Embassy of Japan and Van Phuc Diplomatic Corps. Highlights at this luxury hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at LEDA Spa can include massages, body wraps and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna and kids' swimming pool. 2174 square feet (202 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include coworking space. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Free buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Ba Dinh hotel include Hoan Kiem Lake and West Lake.

What's nearby

  • Lotte Center Hanoi - 8 min walk - 0.7 km
  • West Lake - 11 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 4 min drive - 2.2 km
  • Hanoi Old Town Night Market - 9 min drive - 4.4 km
  • Hoan Kiem Lake - 9 min drive - 4.1 km

Getting around

  • Hanoi Railway Station - 11 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • ‪Phở Tâm - ‬5 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪Mami Matcha Cafe - ‬4 min walk
  • ‪Longing Cafe & Tea House Ngõ 36 Vạn Bảo - ‬5 min walk
  • ‪Highland Cacao - ‬2 min walk

About this property

The Five Residences Hanoi

Luxury hotel connected to a shopping centre in Hanoi with 2 indoor swimming pools
As a guest of The Five Residences Hanoi, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 2174 square feet (202 square metres) and includes a conference centre. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury The Five Residences Hanoi. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 116 guestrooms or units
  • Conference rooms
  • 2174 sq ft of conference space
  • 202 sq. m of conference space
  • Buffet breakfast (free)
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Five Residences Hanoi offers 116 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 57-inch Smart televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's pool
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (2,174 square foot of space)
  • Coworking space

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Hospital bed
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Electric bike charging

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 1000000.00 (one-way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, American Express, JCB International and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

What is the cancellation policy at The Five Residences Hanoi?

The Five Residences Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Five Residences Hanoi?

Yep, The Five Residences Hanoi has free valet parking.

Is there a spa on site at The Five Residences Hanoi?

Yep, LEDA Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Five Residences Hanoi have a pool?

The Five Residences Hanoi has 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at The Five Residences Hanoi?

The Five Residences Hanoi features 2 indoor pools, a full-service spa and a health club. All guestrooms come with hydromassage showerheads, pillowtop beds and premium bedding.

What makes The Five Residences Hanoi a romantic place to stay?

Couples dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Five Residences Hanoi.

Does The Five Residences Hanoi serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Five Residences Hanoi?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Five Residences Hanoi?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Five Residences Hanoi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Five Residences Hanoi?

No, only service animals are allowed.

Reviews

The Five Residences Hanoi Reviews

9.4

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 37 out of 48 reviews
Rating 8 - Good. 7 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

Reviews

8/10 Good

REYNALDO

Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....
Stayed 3 nights in Aug 2025

6/10 Okay

HONG KWON, New York

Stayed 4 nights in Jul 2025

10/10 Excellent

kim anh, garden grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Stayed 1 night in Jul 2025

8/10 Good

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Stayed 2 nights in Jul 2025

10/10 Excellent

Quang Vinh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
Stayed 2 nights in Jul 2025

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Alvin Ka Hin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Shahrukh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with family. Will visit again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Stayed 2 nights in Dec 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and friendly helpful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place but too bad we only stayed one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Thanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicasio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Stayed 9 nights in Oct 2024

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Regine Fernandez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Stayed 4 nights in Jun 2024

2/10 Terrible

Kota

Stayed 1 night in Jul 2025

10/10 Excellent

KAWABATA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Tetsurou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

YONGGYU

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋았습니다. 깨끗하고 시설도 좋고 수영장 헬스장 마사지 목욕탕 모두 좋았습니다. 가족 숙소로 딱입니다.
Stayed 3 nights in Jun 2025

10/10 Excellent

HEEYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ka ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Stayed 3 nights in Jan 2025

6/10 Okay

Seung-yeon

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

편리함, 편안함, 그러나 타월은 바꿔야

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.
Stayed 2 nights in Jan 2025