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Super Hotel Candle

4.0 star property
Upscale Art Deco hotel near West Lake

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Photo gallery for Super Hotel Candle

Indoor pool
Front of property
Studio Apartment One Bedroom | City view
Garden
President Suite Room | Lake view
Reviews
8.6

Excellent

Popular amenities

  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000
  • Popular LocationWest Lake18 min walk
  • Popular LocationHo Chi Minh Mausoleum2 min drive
  • Popular LocationHoan Kiem Lake5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)21 min drive

Room options

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | View from room

Two Bedroom Apartment

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for President Suite Room

President Suite Room | Living area

President Suite Room

  • 230 sq m
  • City view
  • Sleeps 4
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment One Bedroom

Studio Apartment One Bedroom | City view

Studio Apartment One Bedroom

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hanoi

Super Hotel Candle puts you in the heart of Hanoi, within just a 10-minute stroll of Van Phuc Diplomatic Corps and Embassy of Japan. Highlights at this Art Deco hotel include 2 restaurants, 2 hot tubs and an indoor swimming pool. .A day of pampering can include hot stone massages, facials and reflexology. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and sauna. 1292 square feet (120 square metres) of event facilities include 5 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Ba Dinh hotel include West Lake and Ho Chi Minh Mausoleum.

What's nearby

  • Embassy of Japan - 6 min walk
  • Lotte Center Hanoi - 11 min walk
  • West Lake - 18 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Hoan Kiem Lake - 5 min drive

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive

Restaurants

  • ‪The Coffee House - ‬2 min walk
  • ‪Bún Chả 216 - ‬2 min walk
  • ‪Sii Coffee - ‬4 min walk
  • ‪Ốc Ken Sài Gòn - ‬3 min walk
  • ‪Nương Cafe - ‬2 min walk

About this property

Super Hotel Candle

Upscale Art Deco hotel near West Lake
As a guest of Super Hotel Candle, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Super Hotel Candle. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 72 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 2013
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Super Hotel Candle offers 72 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves, in-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: VND 345,000 for adults and VND 230,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology

Accessibility

  • Lift

More

  • 21 floors
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 345000 for adults and from VND 230000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Super Hotel Candle?

Super Hotel Candle offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Super Hotel Candle?

Yep, Super Hotel Candle has a free self car park.

Does Super Hotel Candle have a pool?

Super Hotel Candle has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 10:30 PM.

What luxury perks are available at Super Hotel Candle?

Super Hotel Candle features 2 hot tubs, an indoor pool and 2 restaurants. All guestrooms come with memory foam beds and premium bedding.

What makes Super Hotel Candle a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Super Hotel Candle.

Does Super Hotel Candle serve breakfast?

You bet, buffet brekkie is available daily.

Is there a free airport shuttle available at Super Hotel Candle?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Super Hotel Candle?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Super Hotel Candle?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Super Hotel Candle?

No, only service animals are allowed.

Super Hotel Candle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 429 reviews" "
Rating 8 - Good. 173 out of 429 reviews" "
Rating 6 - Okay. 35 out of 429 reviews" "
Rating 4 - Poor. 13 out of 429 reviews" "
Rating 2 - Terrible. 5 out of 429 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sokbe

Stayed 4 nights in Feb 2024

6/10 Okay

Tom, Westminster

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff , excellent customer service
Stayed 5 nights in Jan 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Stayed 4 nights in Jan 2024

10/10 Excellent

SHUNSUKE

Stayed 3 nights in Dec 2023

10/10 Excellent

Yong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sauna and pool. Bidet and good mattress
Stayed 3 nights in Nov 2023

10/10 Excellent

NGOC-LIEN

Liked: Staff & service, property conditions & facilities
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
Stayed 3 nights in Nov 2023

10/10 Excellent

Paal Fredrik

Stayed 3 nights in Nov 2023