"Hotel was nice and close to the city centre.Hotel staff was very friendly even with little English they were so helpful. Everything was clean in the h ... " More
The restaurant, Restaurant, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 3660 square feet (340 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.
Attractions within a 30-minute walk of this 4-star Hai Ba Trung hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.
8 Jul. 2017 by Personal Assistant to Genenal Manager
Dear Natali, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. All your kind comments are certainly flattering and we are extremely happy that you appreciate our services. On the other hand, we truly regret to learn that our hotel room did not meet your expectation. Let me express my sincerest apologize for any inconvenience caused. Please rest assured that your comments have been communicated to our Housekeeping team so that they in turn can address these matters via our Hotel Quality Continuous Improvement Program. Thank you for sharing your feedback. We all hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, The Sunway Hotel Management Team
Sunway Hotel Hanoi offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 3660 square feet (340 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sunway Hotel Hanoi. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sunway Hotel Hanoi was completed in November 2017. This 4-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
Sunway Hotel Hanoi offers 143 accommodations with minibars and safes. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness center.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sunway Hotel Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.