Hanoi Paon Hotel & Spa

4.0 star property
Hotel with a full-service spa, 3-minute walk to Hoan Kiem Lake

Photo gallery for Hanoi Paon Hotel & Spa

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Nursery
Rooftop terrace
Rooftop terrace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

View map
27 Hang Thung, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Separate bedroom
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Separate bedroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Separate bedroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Separate bedroom
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, City View (with Bathtub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
Blackout curtains
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Paon Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room (With Window)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Separate bedroom
Bidet
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

Business Double Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room No Windows

  • Sleeps 3

Junior Suite with Balcony

  • Sleeps 2

Family Room With Windows

  • Sleeps 3

Family Room, No Windows

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Separate bedroom
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Executive Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

Business Room

  • Sleeps 2

Paon Suite

  • Sleeps 2

Deluxe Window Twin or Double

  • Sleeps 2

Executive with Balcony

  • Sleeps 2

Superior Room no windows

  • Sleeps 2

About the area

Hanoi

Hanoi Paon Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Jasmin Spa can include deep-tissue massages, hot stone massages and body wraps. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers as well as access to scooter/moped rentals and bike hire. Other amenities include free Wi-Fi in public areas and a 24-hour business centre. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 4-property class Old Quarter hotel, attractions include St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Pizza Belga 47 Hàng Bè - ‬2 min walk
  • ‪Cơm rang, Phở Xào - ‬1 min walk
  • ‪Cafe Chợ Hàng Bè - ‬1 min walk
  • Bún Ngan 87 Nguyễn Hữu Huân

About this property

Hanoi Paon Hotel & Spa

Hotel with a full-service spa, 3-minute walk to Hoan Kiem Lake
Hanoi Paon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Hanoi Paon Hotel & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hanoi Paon Hotel & Spa was completed in January 2022.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 51 guestrooms or units
  • 11 levels
  • Built in 2018
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hanoi Paon Hotel & Spa offers 51 air-conditioned accommodations with minibars and a safe. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Scooter/moped rentals
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Children's games
  • Fenced pool
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Paon Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately VND 230000 for adults and from VND 115000 for children
  • Airport shuttle fee: VND 380000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 650000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hanoi Paon Hotel & Spa.

Property is also known as

Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Paon Hotel & Spa?

Hanoi Paon Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hanoi Paon Hotel & Spa?

Yep, Hanoi Paon Hotel & Spa has valet parking for VND 300000 per night.

Is there a spa on site at Hanoi Paon Hotel & Spa?

Yep, Jasmin Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Hanoi Paon Hotel & Spa have a pool?

Hanoi Paon Hotel & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Is Hanoi Paon Hotel & Spa family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hanoi Paon Hotel & Spa is a hit with families.

Does Hanoi Paon Hotel & Spa serve breakfast?

Yep, continental brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hanoi Paon Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Paon Hotel & Spa?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hanoi Paon Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Paon Hotel & Spa?

No, pets and service animals are not allowed.

Reviews

Hanoi Paon Hotel & Spa Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 50 out of 68 reviews
Rating 8 - Good. 14 out of 68 reviews
Rating 6 - Okay. 0 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

Reviews

10/10 Excellent

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, the BEST breakfast in any hotel I've been in Vietnam. The staff were absolutely amazing. So friendly and helpful. Leo, at the travel desk in the hotel, went above and beyond to help us book shorts trips around the countryside. They couldn't do enough for us. The hotel itself was a little dated but clean, neat, and convenient to everything in the Old Quarter. We loved it so much we stayed there 3 times!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service, Staff and Location.

From the initial contact, to arrange the airport transfer, and all through my fortnight stay at this wonderful hotel I was met with great service and friendly staff who wanted to help me enjoy my stay as much as possible. Highly commendable. The hotel and spa is in a great location in the Old Quarter and I’d definitely stay there again.
Stayed 13 nights in Jul 2025

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great place to start our trip. The staff were lovely and made us feel welcome right away. While our room didn’t have a view, the rooftop offered stunning skyline scenes – well worth a visit, especially in the evening. The location made it easy to get around the Old Quarter. Breakfast was excellent, with plenty of choice and fresh options each morning. Comfortable, convenient, and a good base for exploring Hanoi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and location. Delicious breakfast! The pool could have been cleaner but we took the plunge anyway and everything was fine.
Stayed 5 nights in Jun 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return trip to this property - convenient to restaurants, shopping, tourist attractions and transport. Friendly and helpful staff. Will stay again. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Kylie

Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was just what we wanted for our visit to Hanio. Very easy to walk to most attractions. Clean and safe also a very good breakfast.
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and location.
Stayed 3 nights in May 2025

10/10 Excellent

Yan Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Excellent stay Convenient location We were in 6th floored and we didn’t hear any noise or traffic Good selection of fruits for breakfast
Stayed 1 night in Apr 2025

8/10 Good

Brenton, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The driver who picked me up at the airport was not in th spot they told me he would. I had to search around to find him. When I mentioned this upon check-in the staff gave me a free 30 minute foot massage at the spa for the inconvenience. That was nice of them. Very helpful and attentive staff.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I would like to thank the manager who did an exceptional job of looking after us when our flight was delayed he didn’t have to but made sure we could extend our room for another half day, the hotel staff also sorted us with a trip to the airport cheaper than grab and all booked for us I didn’t have to worry about a thing. Secondly the hotel is lovely and has all amenities you need such as a rooftop view breakfast and gym. It’s very central to everything it’s right at your doorstep
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly located in the old quarter with most things easily within walking distance - and when you do get tired, just jump a grab. The only thing we didn't realize in advance is that the pool is heated - not a cool pool to use at the hot times.
Stayed 4 nights in Apr 2025

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2025

10/10 Excellent

Tania Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 6 nights in Apr 2025

10/10 Excellent

Van Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

jeff

The staff is amazing snd the location is top notch.
Stayed 2 nights in Apr 2025

4/10 Poor

Rachael

Travelled with partner
Liked: Staff & service, amenities
The bed and pillows were extremely uncomfortable. The AC also didn’t work well, our room was brutally hot. It was colder in the hallway. We also didn’t have a window we could open because there is a sign saying don’t open it. The noise was also brutal. You could hear everything from everywhere and construction started at 630AM. Between the uncomfortable bed, the heat and all the noise I didn’t get any sleep. The staff was awesome though and that was the only saving grace to this place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joyce Chi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we found Hanoi Paon Hotel & Spa. The price is great & the staff go above and beyond with their excellent service. Since we were new to Vietnam, we chose to book a ride from and back to the airport through the hotel, and Ellen at the front desk made sure that we could find the driver when we landed at the airport through Expedia message and WhatsApp. Alice helped our group book a fantastic day trip to Ha Long Bay. Kelvin also made us feel so welcome & helped make everything so smooth for our coming and going from the hotel. The room was very clean & comfortable. There was a little mold on the ceiling in the room & bathroom, but that’s probably unavoidable with the intense humidity in Hanoi/Vietnam. The included breakfast upstairs is good and simple. You can make your own Banh Mi with the ingredients provided, or you can go to the omelette station, or choose whatever else you want from their buffet line. You can also ask the staff for Pho. Peter made sure we had all that we needed during breakfast. We will definitely stay here again next time we’re in Hanoi. The location is perfect in the Old Quarter - close to everything, but far enough from the party streets so it’s quiet enough for sleep/resting. Their Jasmine Spa is AMAZING! We were so relaxed after our couples massage. We felt very taken cared of and had a fantastic stay in Hanoi thanks to the staff at Hanoi Paon Hotel & Spa. Thank you so much!!
Stayed 4 nights in Mar 2025

8/10 Good

Vasilios

Stayed 3 nights in Mar 2025

10/10 Excellent

JOHNY, WEST JORDAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, convenient location, great breakfast options - I would recommend and would stay here again in the future.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel and great location
Stayed 1 night in Feb 2025

8/10 Good

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the best possible area. Staff was very friendly. The room was fresh, clean and bright. Our room Had a separate seating area and a small balcony which was nice to have, but note that not all rooms have this. We specifically rented a room that did. We had a kitchenette as well that we didn’t use but nice to have the option.
Stayed 4 nights in Feb 2025