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Sunline Hotel

3.5 star property
Comfortable hotel, walk to Hoan Kiem Lake

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Sunline Hotel

Photo gallery for Sunline Hotel

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Terrace/patio
Front of property
Honeymoon Double Room, City View
Restaurant
Lobby

Overview of Sunline Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000
  • Popular LocationHoan Kiem Lake4 min walk
  • Popular LocationHanoi Old Town Night Market6 min walk
  • Popular LocationHanoi Opera House14 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

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The price is AU$109
for 1 night
includes taxes & fees
10 May - 11 May
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About the area

Hanoi

Sunline Hotel places you in the centre of Hanoi, within a short 5-minute stroll of popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a coffee shop/cafe and laundry facilities. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Dong Xuan Market - 11 min walk
  • Hanoi Opera House - 14 min walk

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • The Oriental - Breakfast - 1 min walk
  • Nhà Hàng Huyền Hương - 1 min walk
  • Polite & Co - 1 min walk
  • Bánh Cuốn - Bảo Khánh - 1 min walk
  • Pepperonis - 1 min walk

About this property

Sunline Hotel

Comfortable hotel, walk to Hoan Kiem Lake
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at Sunline Hotel.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 8 levels
  • Built in 2015
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Coffee shop
Sunline Hotel offers 35 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 8 floors
  • Building
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 12

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 418500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Sunline Hotel?

Sunline Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunline Hotel?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Sunline Hotel on 3 May 2024 start from AU$107.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Sunline Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Sunline Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sunline Hotel?

No, pets are not allowed.

Sunline Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 386 reviews" "
Rating 8 - Good. 142 out of 386 reviews" "
Rating 6 - Okay. 15 out of 386 reviews" "
Rating 4 - Poor. 3 out of 386 reviews" "
Rating 2 - Terrible. 4 out of 386 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shu Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.
Stayed 3 nights in Jan 2024

10/10 Excellent

Suat Theng Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Hoan Kien Lake.
Stayed 6 nights in Dec 2023

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Stayed 3 nights in Dec 2023

10/10 Excellent

M'Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.

10/10 Excellent

Leti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and simplicity.
This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Stayed 3 nights in Oct 2023

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shruti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice. The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful! We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.
Stayed 3 nights in Jul 2023

10/10 Excellent

evan, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need. Would stay again for sure :-)
Stayed 5 nights in Jun 2023