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Splendid Hotel & Spa

3.0 star property
Hotel with a full-service spa, 4-minute walk to Hoan Kiem Lake

Photo gallery for Splendid Hotel & Spa

Buffet
View from room
Exterior detail
Lobby sitting area
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
06 Hang Hanh street, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, blackout curtains

Family Room, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room, Balcony

View from room

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Day Use (Max 4 hours)

Day Use (Max 4 hours)

Day Use (Max 4 hours)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Hanoi

Splendid Hotel & Spa places you in the centre of Hanoi, within a short 5-minute stroll of popular places like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include a full-service spa, a restaurant and free valet parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.1 km
  • Hang Gai Street - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪King roti - ‬2 min walk
  • ‪Hoa quả dầm Hoa béo - ‬2 min walk
  • ‪Thủy Tạ - ‬3 min walk
  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk

About this property

Splendid Hotel & Spa

Hotel with a full-service spa, 4-minute walk to Hoan Kiem Lake
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Splendid Hotel & Spa offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Splendid Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 20 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
Splendid Hotel & Spa offers 20 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 113,500 for adults and VND 113,500 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 113500 for adults and from VND 113500 for children
  • Airport shuttle fee: VND 440000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Splendid Hotel Hanoi
Splendid Hanoi
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Splendid Hotel & Spa?

Splendid Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Splendid Hotel & Spa?

Yep, Splendid Hotel & Spa has free valet parking.

Is there a spa on site at Splendid Hotel & Spa?

Yep, there is an onsite spa at Splendid Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Splendid Hotel & Spa serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Splendid Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Splendid Hotel & Spa?

Yep, you can grab a meal at Splendid Hotel & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Splendid Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Splendid Hotel & Spa?

No, pets are not allowed.

Splendid Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 440 out of 568 reviews
Rating 8 - Good. 82 out of 568 reviews
Rating 6 - Okay. 16 out of 568 reviews
Rating 4 - Poor. 18 out of 568 reviews
Rating 2 - Terrible. 12 out of 568 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

An

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite even in the street right the center.Staff very helpful and accommodating.They made our experience even better .Room clean . Absolutely love this boutique Hotel .
Stayed 1 night in Oct 2025

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was extremely friendly and very helpful in all areas. The hotel is walkable to lake and the many eating places.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. The room is big enough for 3 with a great view of Hoan Kien lake. The staff (Hannah and Bing) was great and very helpful accommodating in every way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 5th time our family has stayed here! I love everything Everytime. If you haven't stayed with this hotel group, you absolutely need to!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I generally stay at a different property in this group, but I have to say I am loving the staff at this hotel! They were so warm and welcoming!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Hotel and Spa was a wonderful place to stay in Hanoi. The room was clean and comfortable, the location is great, and the staff are the epitome of hospitality. Everything was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adysen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so amazing! The room was clean, the staff was amazing and so warm and welcoming to us! We are so happy we picked this hotel :)
Stayed 3 nights in May 2025

10/10 Excellent

krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly kind and helpful. Flora was able to book our transportation to Ha Long Bay for a great price. The property is well situated with everything within walking distance. Only negative was that our sink in our bathroom was leaky. And the bathroom amenities are much to be desired. But with that, all was great!
Stayed 4 nights in May 2025

6/10 Okay

Andy

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. The staff were extremely friendly. Hannah was very helpful. To the cute lady and the gentleman I did catched their name they were a gem.
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No idea how this was 9.2 score I fell for it too

Our flight was delayed so we arrived late, if someone asleep in reception counts as 24hr desk service then once we woke him up there was no problem. No room key just a door code that probably doesn’t change. Safe in room Other peoples hair left in bed. Floor broken in places. All taps and showers ran yellow intermittently. Sleeping fully clothed type place. Mosquitoes in room on arrival, balcony door didn’t lock and couldn’t find remote for air con. Stained toilet seat It is not a spa - offers massage nearby. Breakfast is not even on site. Scam No idea how this was 9.2 score I fell for it too
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating staff

This was an amazing stay at Splendid Hotel.. The staffs are all very profesional..and Mr. Jacky the manager was very accommodating in all level.. I will come back here anytime.. Just the best
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely amazing and its in the best location. Would stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Misty

Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and value for money

Really enjoyable stay at the Splendid hotel and spa. Hannah and Kim were so helpful and attentive and went above and beyond. The location couldn't be better, 5 mins from the Lake. The room was spacious enough and a roomy bed. Complimentary coffee and water every day. Would thoroughly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with many things to see within walking distance. Hoan Kiem Lake is an ideal starting location, and Train Street and Old Quarter are walkable. The staff at the hotel were helpful and accommodating. Strongly recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kim Chong

Liked: Cleanliness, staff & service

Good location

Service is good, the staffs are friendly and helpful. Location is great.
Stayed 1 night in Mar 2025

2/10 Terrible

Ulrich

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

It was the werst hotel room ever. Dirty, smelly, dirty bed linen, noisy and tiny. It was so bad that we could not stay there, not even for one night. this hotel should be removed from the hotels.com list. We are trying to get our money back since we did not stay there.
Stayed 9 nights in Feb 2025

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service
Excellent location, helpful staff. Spoke English well which was a plus. Paid $50 a night and it was good for the price. Room smallish, outdated, bed quite hard. Linen was very clean but well used. Housekeeping good. Bathroom old and small. Overall worked for us. They arranged for airport pickup and drop to our next destination in Vietnam which was so helpful.
Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Great location and personnel, but needs cleaning

I usually don’t like writing negative reviews, but I hope this one will be helpful for people considering booking this hotel. Pros: Great location, very central, next to all the key sights and within walking distance of pretty much everything. All the famous cafes and restaurants are nearby, and I couldn’t recommend this place more. The staff is very friendly and helpful. All the people at the reception were exceptionally nice. They also offer good currency exchange rates, making it easy to exchange money. Although the location is central, the rooms are pretty quiet, and we didn’t hear much noise from the outside. Cons: The room we got was in desperate need of maintenance and cleaning. Pretty much everything was either dirty, broken, or both. The toilet seat and shower head were broken and needed replacing. All upholstery was stained. The room had lots of dust in many places, including corners and the ceiling, clearly indicating poor cleaning standards. The toilet seat had yellow stains, suggesting it was not properly cleaned and is very old. The bedding was damp, and the towels didn’t look like they had been washed well. Some people might argue about what to expect from a 3-star hotel, and I don’t have high expectations, but this comes down to basic hygiene and requires attention.
Stayed 2 nights in Feb 2025

4/10 Poor

Michele

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cyruz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the Old Quarter

Great location in the Old Quarter. Very friendly staff. Cozy rooms
Stayed 4 nights in Feb 2025