You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, free wired Internet, and a balcony. A kitchenette comes equipped with a refrigerator and a microwave, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. A dining area, a sitting area, and a DVD player are also available.
For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the outdoor swimming pool, gym, kids' club, and outdoor tennis court. Business travelers can take advantage of a conference center, a meeting room, and a business center. Added amenities include free WiFi in public areas, a spa tub, and a sauna. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 4.5-star Hoan Kiem aparthotel, you'll be 0.9 km (0.5 mi) from Hoan Kiem Lake.
20 Jul. 2019 by Huong
Dear Sir/Madam, Thank you for your review. It is our pleasure to have you stay with us. We are delighted to learn that you like our serviced residence. At the same time, we appreciative your feedback and will enhance training more for the staff. We look forward to welcoming you back to have chance serve you better. Your sincerely, Nguyen Mai Huong Residence Manager
13 Jan. 2019 by Huong
Dear Mr Cynthia, Thank you for sharing your wonderful experience with us. You have certainly delighted our associates with your positive feedback which essentially inspire them to constantly deliver a service standard that one have come to expect. I am also assuring you that Chris shall receive a deserving reward for accomplishing their services that have made your recent stay memorable. If you require any assistance, please do hesitate to reach us at once. . Once again, thank you so much for your kind words about our associates at Somerset Grand Hanoi. Your sincerely, Nguyen Mai Huong Residence Manager
29 May 2017 by LYP
Greetings from Somerset Grand Hanoi. It is great to have you stay with us. We are happy that you like our serviced residence. We look forward to welcoming you again.
Somerset Grand Hanoi offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. A fitness center, a sauna, and tour/ticket assistance are also featured at the luxury Somerset Grand Hanoi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free. This 4.5-star Hanoi aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Free self parking
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in.
Somerset Grand Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.