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Silk Queen Hotel

4.0 star property
Upscale spa hotel, walk to Hoan Kiem Lake

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Photo gallery for Silk Queen Hotel

Exterior
Exterior detail
Family Suite, 2 Bedrooms, Balcony, City View
Breakfast area
Interior entrance
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Popular LocationHanoi Old Town Night Market5 min walk
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)41 min drive

Room options

View all photos for Suite, Terrace, City View

Suite, Terrace, City View

Suite, Terrace, City View

7.5/10 Good

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View

9/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Grand Double or Twin Room, City View

Grand Double or Twin Room, City View

Grand Double or Twin Room, City View

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room, No Windows

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double or Twin Room, No Windows

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room, 1 Bedroom, City View

1 bedroom, premium bedding, down duvets, minibar

Family Triple Room, 1 Bedroom, City View

7.5/10 Good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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The price is AU$708
for 1 night
includes taxes & fees
19 June - 20 June
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About the area

Hanoi

A luxury stay in Hanoi awaits you at Silk Queen Hotel. Within a short 5-minute stroll, you'll find popular places like St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Silk Queen Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Silk Queen Bar is the hotel's own bar. Enjoy the gym, sauna and pool loungers. 700 square feet (65 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. There's also motorbike parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Old Quarter hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Hoan Kiem Lake - 7 min walk
  • Dong Xuan Market - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Phở Gà Hà - ‬1 min walk

About this property

Silk Queen Hotel

Upscale spa hotel, walk to Hoan Kiem Lake
Silk Queen Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 700 square feet (65 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the luxury Silk Queen Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 60 guestrooms or units
  • 11 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Silk Queen Hotel offers 60 accommodations with tablet computers and DVD players. Beds feature down duvets and premium bedding. LED televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (700 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Building
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • DVD player
  • LED TV with cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Silk Queen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per day.
  • Cots (infant beds) are available for VND 350000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 350000.0 per day
  • Rollaway bed fee: VND 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6 AM to 10 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel Hotel
Silk Queen Hotel Hanoi
Silk Queen Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Silk Queen Hotel?

Silk Queen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Silk Queen Hotel?

Yep, but only for motorcycles.

Is there a spa on site at Silk Queen Hotel?

Yep, Silk Queen Spa is available for guests. It has a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Silk Queen Hotel have a pool?

Silk Queen Hotel has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6 AM to 10 PM.

What makes Silk Queen Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Silk Queen Hotel.

Is Silk Queen Hotel family-friendly?

You bet! With amenities such as free supervised childcare, children's meals and laundry facilities, it's no surprise that Silk Queen Hotel is a hit with families.

Is there a free airport shuttle available at Silk Queen Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Silk Queen Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Silk Queen Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Silk Queen Hotel?

No, pets and service animals are not allowed.

Silk Queen Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 486 reviews" "
Rating 8 - Good. 184 out of 486 reviews" "
Rating 6 - Okay. 49 out of 486 reviews" "
Rating 4 - Poor. 20 out of 486 reviews" "
Rating 2 - Terrible. 2 out of 486 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Beatrice

Liked: Cleanliness, room comfort
Hotel was very central located, we were not impressed that they forgot to make our room.
Stayed 5 nights in Jan 2024

4/10 Poor

Noriko

Disliked: Cleanliness, property conditions & facilities
Even though I took a careful shower, the floor was completely soaked. I now understand why rubber sandals were provided. The power outlet in the room was loose and I had to move the TV and plug it in from the back to charge my phone. The room was large and good but not recommended for a price.
Stayed 5 nights in Nov 2023

6/10 Okay

Morris

Central location in old quarter
Stayed 4 nights in Nov 2023

4/10 Poor

Carolyn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool needs a good clean!
Stayed 4 nights in Oct 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service
Excellent location in the middle of old quarter, and the staff were really friendly and welcoming! The breakfast was nice and rooms a good size. The pool is ok, but it’s s shame the pool/rooftop bar wasn’t open - we ended up taking the beers from our mini bar to enjoy on the roof for sunset!
Stayed 2 nights in Oct 2023

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness
Perfect area for being amongst it all ,room was nice an clean ,,they don’t replenish the fridge with water, beer etc ,,,if they did they would make heaps of etc money from it ,,,make a basket up too of chocolates,Chips ,etc ,people would buy it as sometimes can’t be bothered walking the streets to circle k ,looking for treats .needs to understand English a bit more if at front desk , Don’t promote pool bar ,if no pool bar false advertising ,
Stayed 8 nights in Oct 2023

10/10 Excellent

Syd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location,good size room and very friendly staff would recommend.
Stayed 2 nights in Sep 2023

6/10 Okay

Ian

Liked: Room comfort
3 days in Hanoi
Nice enough hotel but terrible staff service. Would not stay there again because of the service
Stayed 3 nights in Aug 2023

10/10 Excellent

Anne

Great people
Stayed 1 night in Aug 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Roof top bar was not open.
Nice size room, comfortable beds. Good central location. Pool area and bar area in need of some maintenance attention, the roof top bar was not open.
Stayed 2 nights in Mar 2023