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Silk Hanoi Moment Hotel & Spa

2.5 star property

Photo gallery for Silk Hanoi Moment Hotel & Spa

Front of property
Indoor spa tub
Executive Family Room With Balcony | Living area
Lobby sitting area
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
19 Hang Manh - Hoan Kiem, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Queen Room City View

Deluxe Queen Room City View

Deluxe Queen Room City View

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double King Size Bed

Deluxe Double King Size Bed

Deluxe Double King Size Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite King size bed

Junior Suite King size bed | Living area

Junior Suite King size bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Family Room With Balcony

Executive Family Room With Balcony | Living area

Executive Family Room With Balcony

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Hanoi

Silk Hanoi Moment Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include free in-room WiFi. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and mani/pedis. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also motorbike parking, along with the convenience of airport pick-up service. .Attractions within a 30-minute walk of this Old Quarter hotel include West Lake and Ho Chi Minh Mausoleum.

What's nearby

  • Hang Gai Street - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Bún Chả Đắc Kim - ‬1 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬2 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Hanoi Garden - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk

About this property

Silk Hanoi Moment Hotel & Spa

Silk Hanoi Moment Hotel & Spa offers its guests spa services, tour/ticket assistance, and concierge services. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Silk Hanoi Moment Hotel & Spa also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Silk Hanoi Moment Hotel & Spa was completed in September 2023.

Smoking is allowed in designated areas at this Hanoi hotel.

  • 1 building
  • 20 guestrooms or units
  • 7 levels
  • Built in 2018
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
Silk Hanoi Moment Hotel & Spa offers 20 air-conditioned accommodations with minibars and complimentary bottles of water. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and bidets.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Swedish massages and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite motorcycle parking only

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 2018
  • Communal living room
  • Designated smoking areas (fines apply)
  • Renovated entire property - September 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Silk Hanoi Moment Hotel & Spa

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 400000 (from 1 to 5 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Silk Hanoi Moment Hotel Spa
Silk Hanoi Moment & Spa Hanoi
Silk Hanoi Moment Hotel & Spa Hotel
Silk Hanoi Moment Hotel & Spa Hanoi
Silk Hanoi Moment Hotel & Spa Hotel Hanoi

Frequently asked questions

Is parking available at Silk Hanoi Moment Hotel & Spa?

Yep, but only for motorcycles.

Is there a spa on site at Silk Hanoi Moment Hotel & Spa?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Is there a free airport shuttle available at Silk Hanoi Moment Hotel & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Silk Hanoi Moment Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Silk Hanoi Moment Hotel & Spa?

No, pets and service animals are not allowed.

Silk Hanoi Moment Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.8/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Yuli

Travelled with group
Liked: Cleanliness, staff & service
Clean and comfortable place for a short stay. Good location and we were very grateful to be able to check in after midnight. Everyone was very friendly. Good breakfast. Lots of shops and restaurants nearby.
Stayed 1 night in Apr 2026

10/10 Excellent

CHIYOSHI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are extremely good.
Stayed 2 nights in Mar 2025

8/10 Good

Christian, PAPEETE

Stayed 1 night in Apr 2025

8/10 Good

CHIYOSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all, all staff were kind and friendly. This hotel is very convenient, close to many good restaurants for breakfast and dinner, good beer gardens, good spas, and so on. Though the stairs are very narrow and a bit difficult to carry the luggage, I love the unique spiral structure of the stairs.
Stayed 2 nights in Mar 2025