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Silk Castle Hotel & Spa

4.0 star property

Photo gallery for Silk Castle Hotel & Spa

Front of property
View from property
View from property
Restaurant
Pillow-top beds, minibar, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is AU$89
includes taxes & fees
30 June - 1 July

Explore the area

View map
52A Cau Go - Hang Bac - Hoan Kiem, Hanoi, 100000
  • Place, Thang Long Water Puppet Theatre
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows

Superior Double Room, No Windows

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, No Windows

Pillow-top beds, minibar, desk, soundproofing

Superior Twin Room, No Windows

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, City View

Pillow-top beds, minibar, desk, soundproofing

Family Room, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Hanoi

Silk Castle Hotel & Spa places you in the centre of Hanoi, within a short 5-minute stroll of popular places like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include a restaurant and free buffet breakfast. .A day of pampering can include body wraps and mani/pedis. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 4-property class Old Quarter hotel, attractions include St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Thang Long Water Puppet Theatre - 1 min walk - 0.0 km
  • The Old Quarter Gallery - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 1 min walk - 0.1 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Hang Gai Street - 3 min walk - 0.3 km

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪Cafe Đinh - ‬2 min walk
  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Cho Ca Phe - ‬1 min walk
  • ‪Bún Thang Bà Đức - ‬1 min walk
  • ‪Peachy Craft Beer & Coffee - ‬1 min walk

About this property

Silk Castle Hotel & Spa

Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Silk Castle Hotel & Spa. A complete renovation of Silk Castle Hotel & Spa was completed in May 2023.

This 4-star Hanoi hotel is smoke free.

  • 30 guestrooms or units
  • 9 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
Silk Castle Hotel & Spa offers 30 air-conditioned accommodations with minibars and complimentary bottles of water. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Similar properties

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Hanoi Inner Hotel
Old Quarter
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$33
includes taxes & fees
1 July - 2 July
Hanoi Inner Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (200 centimetre wide door)
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 9 floors
  • Built in 2022
  • Renovated entire property - May 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Silk Castle Hotel & Spa

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 250000 (one-way), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Silk Castle Hotel Spa
Silk Castle Hotel & Spa Hotel
Silk Castle Hotel & Spa Hanoi
Silk Castle Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Silk Castle Hotel & Spa?

Silk Castle Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Silk Castle Hotel & Spa?

As of 29 June 2026, prices found for a 1-night stay for 2 adults at Silk Castle Hotel & Spa on 30 June 2026 start from AU$89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Silk Castle Hotel & Spa?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Silk Castle Hotel & Spa serve breakfast?

You bet, free buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Silk Castle Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Silk Castle Hotel & Spa?

Yep, you can grab a meal at Silk Castle Hotel & Spa's onsite restaurant.

What time are check-in & check-out at Silk Castle Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Silk Castle Hotel & Spa?

No, pets and service animals are not allowed.

Silk Castle Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 3 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 4 out of 35 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Birgit

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, staff was very friendly, the breakfast which was included was very good. Would come again any time.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Ashin

Liked: Cleanliness, staff & service, amenities
Room is very Small and a little dirty. Since then some kinds of small mosquitoes are there.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Clean friendly staff and good breakfast
Stayed 4 nights in Sep 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel where you get what you pay for
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and endlessly helpful with recommendations and bookings.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable hotel. Great staff
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. The staff was wonderful and always ready to help. You can also book tours at great prices.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Probably was in great condition. Many places to eat. I would recommend the hotel to any travelers.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for old quarter

This hotel was perfect location in the old quarter next to the lake and many restaurants and cafes. Swtea was really helpful in providing suggestions of where to eat and helping organise a massage with the staff. Also pepper was very friendly and able to help with booking trips and travel.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dzung pepper was extremely friendly, kind and helpful with everything! The front receptionist answered all questions and the door holder works so hard! It was an amazing experience and everyone would enjoy!
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Rashmikant

Liked: Cleanliness, staff & service, amenities
Bathroom smiley, rooms very narrow no room for luggage to put and open
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Work being carried out

The room was nice and the hotel is in a good locations. We also enjoyed the breakfast. However, it was disappointing to find out that work is being carried out on the roof of the property, that meant drilling noise and other loud construction noises began at 6:30am every day and did not end until 6pm. Would have been nice to have been told about this so we could have cancelled our booking and gone elsewhere, or at least known why we were being woken up to such loud banging noises!
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Martin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very basic hotel , smell of damp. Room small as was toilet& basic shower straight to floor. No great amenities. Breakfast was great included but didn’t have. A quick overnight stay before traveling. Cheap and it reflected it. Would I use again- no. I’d pay a little bit more for comfort & facilities.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't bother

Do not stay here - read the Google reviews. The rooms are dirty (ours had mold on the walls), tiny and look absolutely nothing like the photos. There are a million other hotels for the same price in the area, avoid this one. We nearly left but our stay was only one night so we stuck it out but I would absolutely never stay here again. The female manager is pretty rude but the gentleman working front desk was nice.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Bud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
· Phillip, our host, and the Silk castle Hotel treated us great. We had researched an itinerary for our time in Hanoi and Phillip reached out prior to our trip and made it a reality with very little stress involved. The value was excellent. All our guides were knowledgeable, kind and spoke fluent English. The arraigned transport was top notch. There wasn’t a moment we felt that we had too much on our plate or too little. right across the alley was Suong Pho which became our preferred way to start the day. The hotel was centrally located in the Old Quarter making everything easy to walk to. We felt safe throughout our stay. Phillip and his family were responsive to any matter of request or question. I had sprained my ankle prior to our arrival and after a long day adventuring in Ninh Binh it was very swollen and painful. I had casually asked Phillip where I could find some ice. He proceeded to hop on his Scooter and was back in a matter of minutes with large bag for which he didn’t even ask for reimbursement. He upgraded our accommodations for our last two nights, per his recommendation, and we found that hotel to exceed our expectations. Overall we were very satisfied with the full line of service provided by Phillip and his family. Our only regret was that we were unable to make it to his invitation for rice wine and a home cooked meal.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Kazuyuki

Disliked: Cleanliness, amenities, property conditions & facilities
朝食は食べてないのでわからない。ただ湖は見えなかった。また、建物が古いせいか、排水の臭いがきつく、シャワーの水圧も弱かった。立地はわらくないが、夜の騒音はすごかったし、交通量も多かった。旅慣れていない人や、女性にはお勧めできない。
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

TETSUZO

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

臭いが気になる方は無理、ロケーションは最高

There are many differences between the photos and the actual place. I couldn't stand the strong stench (it smelled like sewage), so I asked to change the room, but I couldn't stand the smell, so I gave up one of the three nights and moved to another hotel. Everything is broken and broken. The safe is unusable. There was an outlet, but one of them was unusable. All the cups were tea stained and water stained and unusable. I think the 5-star rating on Google Maps is a mistake. The staff is friendly, but they make a lot of excuses, which is disappointing. I didn't ask for a refund for one night this time, but the room was terrible. The location is great.写真と現場では違う所がたいへん多いです。凄くきつい異臭（かなり下水臭い）で我慢出来ず、部屋を変えて頂きましたが、臭いには勝てなかったので３泊のうち１泊を捨てて他のホテルに移りました。 いたるところ故障、壊れています。 セーフティーボックス使い物になりません。コンセントは有っても片方利用不可でした。コップはどれも茶渋や水垢で使えません。 Googleマップで５つ星は間違いだ と思います。 スタッフはフレンドリーですが言い訳が多く残念です。 今回、１泊分の返金は求めませんでしたが　あまりに　ひどい　お部屋でした。 ロケーションは最高です。
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

YUNCHUL

Disliked: Cleanliness, property conditions & facilities, room comfort

화장실에서 청소안한 공용 화장실 냄새나요`

로컬 분위기 즐기고 싶은 사람에게는 최적입니다. 그러나 화장실 냄새 환장하네요 입실할때는 무슨 약품을 뿌렸는지 냄새가 안났는데, 외부에 한번 갔다오니 몇일 청소안한 공중화장실 냄새가 납니다. 조치하라니 방향제 같은거 뿌려주고 좀 있으면 안날거라고, 도버히 못참아서 방바꿔 달랬더니 우여곡절 긑에 바꾸긴 했는데, 많이 덜하긴 했는데 역시 방향제로 유지되고 있었어요~ 인도인들이 싼맛에 많이 머무는듯 해요. 다신 가고 싶지 않았어요~
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Katsumi

Liked: Staff & service, amenities
初めてのベトナム旅行でしたが、全てのスタッフが、その時々の問題を、素早く、的確に、また、フレンドリーに、解決してくれました。このホテルのスタッフがいなければ、初めての旅行は、快適なものにならなかったでしょう。 とてもいいホテルマンが、揃っています。ありがとう御座いました。
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Nice location, free breakfast

部屋は思ったより狭かった。朝食会場の隣の部屋だったので、朝スタッフが準備をする音がうるさかった。 朝食は期待ハズレだったが、無料なので仕方ない。朝食は頼めばオムレツやフォーも食べられます。 泊まる日数分、無料の水がもらえます。1本はキャップの蓋が開いていたと思うのでよく注意した方が良いと思う。 部屋のヘアドライヤーは、コードが短すぎた。
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

John

Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Monica

Liked: Staff & service
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024