A relaxing day at Oasis Relaxation can include hot stone massages, body scrubs, and facials along with aromatherapy and mani/pedis. The steakhouse, Hemispheres, is open for lunch and dinner. De Javu is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, outdoor tennis court, sauna, and kids' swimming pool. 14854 square feet (1380 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 5-star Tay Ho hotel, you'll be 3.8 km (2.4 mi) from Hanoi Old City Gate and 4.3 km (2.7 mi) from Hoan Kiem Lake.
Sheraton Hanoi Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 14854 square feet (1380 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the luxury Sheraton Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Hanoi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Sheraton Hanoi Hotel offers 299 accommodations with fireplaces and minibars. Beds feature Select Comfort mattresses. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Oven D'or - Onsite restaurant. A children's menu is available. Reservations are required.
Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
De Javu - This bar specializes in international cuisine and serves dinner and light fare. Open daily.
Lobby Lounge - Onsite coffee shop. Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. To check in, go to Club Lounge To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Sheraton Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Club Lounge
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses wind energy.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.