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S Central Hotel & Spa

3.5 star property
Hotel with a restaurant, steps from St. Joseph's Cathedral of Hanoi

Photo gallery for S Central Hotel & Spa

Front of property
Body treatments, body wraps, body scrubs, facials
Reception
Minibar, desk, blackout curtains, soundproofing
International cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
No.18, Tho Xuong Lane, Hoan Kiem, Hanoi
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Honeymoon Room, City View

Honeymoon Room, City View

Honeymoon Room, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

Minibar, desk, blackout curtains, soundproofing

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Triple Room, Balcony

Minibar, desk, blackout curtains, soundproofing

Luxury Triple Room, Balcony

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Balcony, City View

Minibar, desk, blackout curtains, soundproofing

Family Room, Balcony, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Suite, Balcony, City View

Family Suite, Balcony, City View

Family Suite, Balcony, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About the area

Hanoi

S Central Hotel & Spa places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a restaurant and in-room free WiFi. .A day of pampering can include massages, body wraps and mani/pedis. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3.5-property class Old Quarter hotel include Hanoi Old Town Night Market and Dong Xuan Market.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoa Lo Prison Museum - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Train Street - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk
  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Still Color CF 32 Thọ Xương - ‬1 min walk
  • ‪Quán Gốc Đa - ‬2 min walk

About this property

S Central Hotel & Spa

Hotel with a restaurant, steps from St. Joseph's Cathedral of Hanoi
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly S Central Hotel & Spa.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 22 guestrooms or units
  • 9 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Dining venue
S Central Hotel & Spa offers 22 air-conditioned accommodations with minibars and complimentary bottles of water. 23-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 235,000 per night)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 60,000 for adults and VND 50,000 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Motorcycle parking is not available.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 250000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 60000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 846000 per vehicle (return)
  • Nearby parking fee: VND 235000 per night (328 ft away)
  • Rollaway bed fee: VND 250000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, cash and mobile payments. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

S Central Hotel Hanoi
S Central Hanoi
S Central Hotel
S Central Hotel & Spa Hotel
S Central Hotel & Spa Hanoi
S Central Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at S Central Hotel & Spa?

S Central Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at S Central Hotel & Spa?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does S Central Hotel & Spa serve breakfast?

Yep, buffet breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at S Central Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at S Central Hotel & Spa?

Yep, you can grab a meal at S Central Hotel & Spa's onsite restaurant that serves international cuisine.

What time are check-in & check-out at S Central Hotel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at S Central Hotel & Spa?

No, pets are not allowed.

S Central Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 79 reviews
Rating 8 - Good. 18 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Thanh, Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed four nights. Very friendly staffs. Healthy breakfasts, included in the cost of the room. DO NOT WASTE YOUR MONEY FOR THE WIFI AND SIM that are referred by the hotel manager/staff. We paid 800K VND for a WIFI device and 300K VND for a phone sim. The 300K VND seemed to work, but the 800K VND WIFI device was useless. We even exchanged to try the second one, but it was still useless. Sim and WIFI for 30 days are lot cheaper everywhere.
Stayed 4 nights in Oct 2025

10/10 Excellent

CHRISTY, San Bruno

Stayed 2 nights in Jun 2025

10/10 Excellent

Keyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is close to everything. We took a grab taxi from the Cathedral everyday and it was a 1 min walk. 12 minutes to the lake. Shopping and food around the corner. Perfect location.
Stayed 5 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of staff training but location was ok

I am writing to express my disappointment with our recent stay at your hotel. Unfortunately, the experience was far from satisfactory. Upon our arrival, we were met with unwelcoming and rude behavior from the front desk staff, which set a negative tone for our visit. Regrettably, this continued at the end of our stay when your manager, Harry, also treated us discourteously. What was meant to be a relaxing and enjoyable family vacation to Hanoi ended up being memorable for the wrong reasons due to the lack of professionalism and hospitality shown by your team. I hope you will take this feedback seriously and address these concerns to improve future guest experiences. Hope they can invest in training their staff with hospitality and guest management. So they can make guests more comfortable. Street is not accessible by car so be prepared for that. If you booked tours you would have to walk to a nearby street that is accessible with cars
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They spoke english and helped arrange transportation to and from the airport for us. They were able to help book us a tour for Ha Long Bay. They gave us welcoming drinks and snacks as we waited for our room and then helped bring up our luggages to the room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel at the very last minute in the Old Quarters. The hotel staff were very accommodating and professional. The location is very convenient but please be aware that cars/vans won’t be able to drop you off in front of the hotel due to a small alley. The room is tight but enough for a family of 5. The bathroom is very small and the shower was missing a glass screen so every time you showered the entire bathroom will be wet. The breakfast that came with the room has a wide variety of food and it was pretty good. Overall the hotel is good for a quick night stay for its convenience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent quality

excellent hotel. staff are amazing. great location. clean and comfortable
Stayed 4 nights in Oct 2024

8/10 Good

Paul

Travelled with group
Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edalyn

Stayed 1 night in Aug 2024

6/10 Okay

christopher

Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room is big and has a lot space to walk around. The room was very nice and clean. There was a balcony and cross street is St. Joseph's Cathedral, and it's very beautiful Church. We lived in down town Hanoi. It is very convenient. There were a lot of restaurant and coffee shop.
Stayed 8 nights in Mar 2023

8/10 Good

Mai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used this hotel for 4 hours stay. It was very easy to arrange the time. I could leave my luggage and walk around before check in time as well. If you need some rest or take a shower before getting on a sleepover train, I would definitely recommend.

8/10 Good

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in the Old Quarter

Great staff and service.
Stayed 3 nights in Feb 2023

4/10 Poor

Akira

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The location is very good, easily accessible with many restaurants and convenient stores nearby.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a very good service from the hotel crew from the moment we first arrived till we checked out. They were very attentive and helpful. Especially Lisa, in the reception, which was very patient, intelligent and had a very good English so she could and help us connect some very good activities in the area.
Stayed 3 nights in Sep 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
It’s located in Hoan Kiem so everything is small. The room come with two double beds, which is perfect for two adults and two kids. However, they will charge you for the fourth kid. Kids under 18 have to stay with parents do not apply here. Free breakfast was serve in a tiny space in the reception area, I didn’t eat it so don’t even know the food but just the service area and the food display wasn’t appetizer at all. Bathroom was also tiny and not too clean also. The only good thing was the two beds and the sleeping area, clean and roomy, just like the picture I saw online. I won’t come back here though. But I think most of the hotels nearby are the same since it’s in this area and the price was pretty cheap. We only stay one night so I didn’t care.
Stayed 1 night in Aug 2019

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL EVER!!!

Our first stop on our Vietnam vacation was Hanoi. I did a quick search for a hotel on my phone as we were boarding the plane. This hotel popped up as recommended and I am so thankful it did. The staff was amazing and friendly, and so giving. From the minute we walked in the door we were treated like VIP and family. Chris, Hai, Dong, and Phuong were the ones we mostly communicated with and they were so helpful. Not only was the hotel clean and comfortable with large rooms, but they also helped us plan our trip to Bai Tu Long Bay and got us a really great deal with an amazing room! This is the perfect location (Old Quarter) for travelers looking to experience the shopping, markets, and local food. You’re close to EVERYTHING! On our way out of Vietnam we stopped in Hanoi for an hour to do some quick shopping. We arrived at S Central to ask for a favor. They were more than willing to hold our bags for us and get us a ride to the airport. They made sure our belongings were safe and helped us get out of Hanoi right on time. Hai also gave us a very thoughtful parting gift and welcomed us back anytime. If you’re looking for a hotel for a great rate, great care, and in a great location you will not be disappointed with S Central! We will be back again for sure!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of old town. The staff was very helpful with recommendations on things to do, places to eat, sites to see, transportation, and everything else I needed. The free breakfast was perfect to start the day.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Staff at a 3 Star Hotel

The staff is very attentive to whatever you need and their efficiency and kindness made a three star hotel seem like a five star and the location was perfect for us to walk almost everywhere we went.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, the service provider by this hotel was amazing. I look forward to my next stay here.
Stayed 1 night in Apr 2019