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4.0 out of 5

"Overall an excellent hotel, but due to Aircon refurbishment and other general renovations, there was constant noise during the day and sometimes well ... " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

Rex Hanoi Hotel places you in the center of Hanoi, steps from Thang Long Water Puppet Theatre and within a short 5-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Smart TVs with cable channels are featured in all 68 rooms, and you can enjoy free WiFi, free bottled water, and safes. Nice touches include slippers and free toiletries. Additionally, 24-hour room service, hair dryers, and phones are available.

The restaurant, Royal Restaurant, is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and laundry facilities. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Hoan Kiem hotel include Hanoi Old City Gate and Ngoc Son Temple.

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Double Room (With View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rex Hanoi Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rex Hanoi Hotel

Everyone (1)
3 out of 5
Overall an excellent hotel, but due to Aircon refurbishment and other general renovations, there was constant noise during the day and sometimes well into the night during our entire stay. Probably necessary works, but still annoying.

Posted by , from Perth on 20 Oct. 2019

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Comment from Hotel Management

26 Oct. 2019 by Mr Lee

Dear Jennifer, What a such good review! We would like to deeply thank you for your kind words about our hotel and for let other travellers know how you enjoyed your stay with us. It is with big pleasure that we take your compliments about our nice and supportive staff and our breakfast. Your information about noise. it is very precious for us, so we have already fixed this issue. Thank you again for having chosen Rex Hanoi Hotel when stay in Hanoi and for recommending our hotel to everyone! In case you come back to Hanoi, please let us know, we will be very cheerful to welcoming you again. Best wishes, Rex Hanoi Hotel Team

5 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

23 May 2019 by Mr Lee

Dear Mr/ Ms . Value Guest Warmest greeting from Rex Hanoi Hotel. I’m Lee – Director Of Sales . I appreciate that you have been chosen our Rex Hanoi Hotel for your trip in HN. I am glad to hear from your valuable feedback that you have a wonderful booking with us. Thank you once again for you recommendation. We always look forward to welcoming you back in the near future.

Property Features

Rex Hanoi Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Rex Hanoi Hotel. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 68 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool1
  • Indoor pool1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Long Bien Station (1.5 km / 1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Rex Hanoi Hotel offers 68 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Royal Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rex Hanoi
  • Rex Hanoi Hotel Hotel
  • Rex Hanoi Hotel Hanoi
  • Rex Hanoi Hotel Hotel Hanoi
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.