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4.0 out of 5

"Overall an excellent hotel, but due to Aircon refurbishment and other general renovations, there was constant noise during the day and sometimes well ... " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

Rex Hanoi Hotel puts you in the heart of Hanoi, within steps of Ta Hien Street and Hanoi Old Town Night Market. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

All 68 soundproofed rooms feature Smart TVs with cable channels, and you can enjoy free WiFi, free bottled water, and safes. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Additionally, 24-hour room service, hair dryers, and phones are available. Change of towels is available on request.

The restaurant, Royal Restaurant, is open for breakfast, lunch, and dinner. The hotel's own poolside bar and lounge bar are nice places to enjoy a drink. Additionally, you'll find free WiFi in public areas, a 24-hour gym, and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Places within a 5-minute walk of this 4-star Hoan Kiem hotel include Thang Long Water Puppet Theatre and Hoan Kiem Lake.

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$1,533* Per night/room 24 Oct. - 25 Oct.

Classic Double Room (No view)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room, City View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Luxury Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Luxury Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rex Hanoi Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rex Hanoi Hotel

Everyone (1)
3 out of 5
Overall an excellent hotel, but due to Aircon refurbishment and other general renovations, there was constant noise during the day and sometimes well into the night during our entire stay. Probably necessary works, but still annoying.

Posted by , from Perth on 20 Oct. 2019

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Comment from Hotel Management

26 Oct. 2019 by Mr Lee

Dear Jennifer, What a such good review! We would like to deeply thank you for your kind words about our hotel and for let other travellers know how you enjoyed your stay with us. It is with big pleasure that we take your compliments about our nice and supportive staff and our breakfast. Your information about noise. it is very precious for us, so we have already fixed this issue. Thank you again for having chosen Rex Hanoi Hotel when stay in Hanoi and for recommending our hotel to everyone! In case you come back to Hanoi, please let us know, we will be very cheerful to welcoming you again. Best wishes, Rex Hanoi Hotel Team

5 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

23 May 2019 by Mr Lee

Dear Mr/ Ms . Value Guest Warmest greeting from Rex Hanoi Hotel. I’m Lee – Director Of Sales . I appreciate that you have been chosen our Rex Hanoi Hotel for your trip in HN. I am glad to hear from your valuable feedback that you have a wonderful booking with us. Thank you once again for you recommendation. We always look forward to welcoming you back in the near future.

Property Features

Rex Hanoi Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Rex Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 68 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Long Bien Station (1.7 km / 1.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Rex Hanoi Hotel offers 68 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Royal Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 470000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Rex Hanoi Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 282000 per person (approximately)
  • Airport shuttle fee: VND 940000 per vehicle
  • Rollaway bed fee: VND 470000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rex Hanoi
  • Rex Hanoi Hotel Hotel
  • Rex Hanoi Hotel Hanoi
  • Rex Hanoi Hotel Hotel Hanoi

You should know

  • Rex Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.