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Pegasy Apartments & Travel

Property class: 4

Photo gallery for Pegasy Apartments & Travel

A terrace with bar stools, a railing, and a view of a city skyline at dusk.
A rooftop bar with a bartender, tables, chairs, and a city skyline view.
A modern hotel room with a sofa, a coffee table, a TV, and a bed.
A modern hotel room with a sofa, a coffee table, a TV, a bed, and a mirror.
A modern cafe with a bar area, coffee machines, and a decorative plant arrangement.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is AU$39
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
28/52 To Ngoc Van, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Syrena Shopping Center
    ‪8 min walk‬
  • Place, Ho Tay Water Park
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio

A compact living space with a kitchenette, dining area, and a sofa.

Deluxe Studio

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

A modern hotel room with a bed, a sofa, a coffee table with a vase of flowers, a wall-mounted TV, and an air conditioning unit.

Executive Studio

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room, 2 Bedrooms, City View

A modern living room with a dining area, a sofa, and a coffee table. There is a painting on the wall and a window with curtains.

Family Twin Room, 2 Bedrooms, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the area

Hanoi

Pegasy Apartments & Travel puts you in the heart of Hanoi, within just a 10-minute stroll of West Lake and Syrena Shopping Center. Highlights at this hotel include a full-service spa, a restaurant and in-room kitchenettes. .A relaxing visit to Pearl Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also motorbike parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Hanoi hotel include Hoan Kiem Lake and Ho Chi Minh Mausoleum.

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Syrena Shopping Center - 8 min walk - 0.7 km
  • Ho Tay Water Park - 15 min walk - 1.3 km
  • Trinh Cong Son Walking Street - 18 min walk - 1.6 km
  • Lotte Mall Tay Ho - 6 min drive - 2.6 km

Getting around

  • Cát Linh Station - 7 min drive
  • Hanoi Long Bien Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 26 min drive

Restaurants

  • ‪Joma Bakery Café - ‬2 min walk
  • ‪La Bottega - ‬2 min walk
  • ‪Hanoi Rock City - ‬1 min walk
  • ‪Chào Bạn - ‬4 min walk
  • ‪San Cafe - ‬2 min walk

About this property

Pegasy Apartments & Travel

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Pegasy Apartments & Travel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Pegasy Apartments & Travel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 15 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Dining venue
Pegasy Apartments & Travel offers 15 air-conditioned accommodations with fireplaces and complimentary slippers. Rooms open to balconies. This individually furnished accommodation has separate sitting areas and includes desks. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. Accommodation at this 4-star hotel has kitchenettes with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions come with premium cable channels. Additionally, rooms include a hairdryer and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Pearl Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 92,000 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Roll-in shower (80 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an access code
Guests are required to download the property's Zalo mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Pegasy Apartments & Travel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 150000.0 per night.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 92000 per person
  • Airport shuttle fee: VND 420000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 01B8019865

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pegasy Apartments & Travel Hotel
Pegasy Apartments & Travel Hanoi
Pegasy Apartments & Travel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Pegasy Apartments & Travel?

Pegasy Apartments & Travel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pegasy Apartments & Travel?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Pegasy Apartments & Travel on 9 Nov 2026 start from AU$39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pegasy Apartments & Travel?

Yep, but only for motorcycles.

Is there a spa on site at Pegasy Apartments & Travel?

Yep, Pearl Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Pegasy Apartments & Travel have a waterslide?

No, there is no waterslide at Pegasy Apartments & Travel, but Ho Tay Water Park is a short 11-minute walk away.

What makes Pegasy Apartments & Travel a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Pegasy Apartments & Travel.

Does Pegasy Apartments & Travel serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Pegasy Apartments & Travel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pegasy Apartments & Travel?

Yep, you can grab a meal at Pegasy Apartments & Travel's onsite restaurant.

What time are check-in & check-out at Pegasy Apartments & Travel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pegasy Apartments & Travel?

No, pets and service animals are not allowed.

Pegasy Apartments & Travel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 22 reviews
Rating 8 - Good. 3 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Amenities
Cleanliness was not the best. There was lots of mold in the studio room and bathroom.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and responded immediately whenever you needed anything, and overall it was good. And everything from coffee shops to restaurants and spas was close to it.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable, great location.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was very good! The room is very big and clean, and looks exactly as good as it does in the photos. It is very well equipped and I loved that I could do laundry and cook. There are several restaurants and bars around close by.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, great location and very helpful staff. The room was very nice with an amazing bed and alright bathroom. Great value for money, we have even extended our stay as it exceeded our expectations.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and extremely accomodating. The hotel manager lily went above and beyond to make sure all my ne
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located in Tay Ho area. The room was adequate , fully furnished. Good point for the washing machine
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great location and great room. The staff were thoughtful , they prepared for me anniversary setting up in my room. I loved the stay here. They also have another propery named Westlake Pearl. I stayed both and I would give another review
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So far so good

clean & spacious room. Helpful staff
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property early by about an hour just to drop my bags and they said the room was ready so an early check-in was accommodated and a late checkout was also accommodated based on my flight. The staff are friendly, very helpful and knowledgable about the area. The map directions supplied on the booking app were a little bit off, because of them having a picture of the front of the hotel, it was easy to find. Wonderful staff and a clean, comfortable little apartment with lots of amenities. Highly recommend stay here.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I give these accommodations 5 stars for many reasons even though it was not 100% as expected. Please allow me to explain in detail. First the bed was not memory foam, I used extra pillows, lined up on the sofa and slept, I slept very good that way. The restaurant and spa is not on site, that was disappointing but the manager Jolene had my breakfast delivered every morning for 25 mornings. They could get a frying pan and more cooking utensils, but no complaints. Now the reason I give 5 stars is the service! WOW! American hotels and restaurants should honestly send their staff to Vietnam in order to get proper customer care with a course on hospitality and great service! These people I encountered went above and beyond their pay grade!! They were extremely kind, dependable, caring, and so courteous I can not even form words of appreciation I have for the staff at Pegasy! The last 2 nights I had to be moved to another room because a major storm blew my air conditioner the manager immediately had me be moved without hesitation. The maintenance man was very kind and I absolutely adored housekeeping!! She came every morning with my breakfast and every afternoon she came and cleaned my room. Fresh towels every day, no need to ask done automatically. Fresh filtered water delivered daily! I highly recommend this apartment/hotel for solo to family! I enjoy people and because of the staff I will return and stay here. The restaurant next door and Pastry across the street exceptional.
Stayed 25 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Poor

Just poor room, service and extremely noisy. Problems even getting into the room.
Stayed 6 nights in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
房間比較舊，有些家俱和門木頭有點破損 毛巾顏色會讓人有一點疑慮，香味又過重不想使用 希望衛生方面的問題要多注重
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
ベトナムのホテルという感じです。写真より古さは感じますが、サービスは丁寧です。深夜のチェックインも、丁寧に説明して頂き助かりました。また。機会があれば、利用したいと思います。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nhân viên rất thân thiện và hữu ích. Phòng thiết kế hiện đại với đầy đủ nội thất. Tuyệt vời
Verified review

10/10 Excellent

Stayed 27 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Stayed 1 night in Jan 2025