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Oriental Suites Hotel & Spa

4.0 star property
Lakefront hotel with full-service spa and 24-hour front desk

Photo gallery for Oriental Suites Hotel & Spa

Royal Suites, big balcony | Terrace/patio
Reception
Daily cooked-to-order breakfast (USD 10 per person)
Couples treatment room(s), sauna, hot tub, steam room, body treatments
1 bedroom, premium bedding, pillow-top beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

Terrace/patio

Royal Suite, 2 Bedrooms, Courtyard View

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suites, big balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Royal Suites, big balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

1 bedroom, premium bedding, pillow-top beds, minibar

Family Suite, Connecting Rooms, City View (Oriental)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite with City View

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite with City View

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room

  • Sleeps 2

View all photos for Royal Suites Connecting

1 bedroom, premium bedding, pillow-top beds, minibar

Royal Suites Connecting

  • Sleeps 4

View all photos for Junior Suite Balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite Balcony

  • Sleeps 2

Family Room With Balcony

  • Sleeps 4

View all photos for Superior Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room

  • Sleeps 2

View all photos for Oriental Suites Connecting

1 bedroom, premium bedding, pillow-top beds, minibar

Oriental Suites Connecting

  • Sleeps 4

View all photos for Royal Terrace Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Royal Terrace Suite

  • Sleeps 2

About the area

Hanoi

Oriental Suites Hotel & Spa places you in the centre of Hanoi, within a short 5-minute stroll of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and fireplaces. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Romance, serves Vietnamese cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include Dong Xuan Market and Quan Chuong Gate.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Quan Chuong Gate - 7 min walk - 0.6 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪Peachy Craft Beer Pub - ‬1 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪Bami Bread (Bánh Mì Bami) - ‬2 min walk
  • ‪Domino's Pizza - ‬1 min walk

About this property

Oriental Suites Hotel & Spa

Lakefront hotel with full-service spa and 24-hour front desk
Oriental Suites Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Oriental Suites Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 8 levels
  • Built in 2008
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Oriental Suites Hotel & Spa offers 40 air-conditioned accommodations with fireplaces and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Romance

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Built in 2008
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Fireplace
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oriental Suites Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 0106639879

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Oriental Suites Hotel & Spa?

Oriental Suites Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Oriental Suites Hotel & Spa?

Yep, there is an onsite spa at Oriental Suites Hotel & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes Oriental Suites Hotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Oriental Suites Hotel & Spa.

Does Oriental Suites Hotel & Spa serve breakfast?

Yeah, cooked-to-order breakfast is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Oriental Suites Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Oriental Suites Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Vietnamese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Oriental Suites Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Oriental Suites Hotel & Spa?

No, pets and service animals are not allowed.

Oriental Suites Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nikol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and knowledgeable. The breakfast that was included in our stay was amazing and the location of the hotel is very convenient! We enjoyed our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy, Richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s our first time in Hanoi and we are so glad we stayed at this hotel. The night market is right in front of the hotel. We shopped till we dropped. The highlight is the remarkable customer service of the staffs. They are so friendly and helpful. We will definitely come back if we visit Hanoi again. Cindy
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We stayed twice while we in Hanoi. The balcony room was great. Other was fine. Friendly staff, great location and good breakfast. Recommended. Would stay there again.
Stayed 5 nights in May 2025

8/10 Good

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to everything, night life and restaurants. Hard to book a taxi/transportation on the weekend because they block the streets after 6pm i think. Hotel is very close to Hoan Kiem Lake
Stayed 3 nights in May 2025

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central location in Hanoi right in the heart of the old quarter. Staff are very friendly and the room was clean and tidy.
Stayed 3 nights in May 2025

10/10 Excellent

Brian, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Such wonderful staff. Tony and Tracey are the best. Highly recommend you stay here.
Stayed 1 night in May 2025

10/10 Excellent

Robert, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for exploring old town. The street in front of the hotel hosts the night market on weekends. During the night market the area is closed to cars, so if arriving on a weekend night, talk to hotel first, they will help. Staff fulfilled many little extra wishes with a smile. Rooms were clean and spacious. Rooms with "balcony" face a quiet courtyard, rooms with "city view" the market street.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in old town. The area is noisy but couldn't hear it from the room. Included area is a nice touch. Staff is very friendly!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with the friendliest staff (ask for Tony and Tracy)
Stayed 1 night in May 2025

2/10 Terrible

Jordan

Stayed 4 nights in Apr 2025

10/10 Excellent

Robert, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Subhrojyoti

Travelled with family and small children
Liked: Cleanliness, staff & service
Very friendly staff always willing to assist. The valet helped with our luggage across the block as the street was closed off for cars due to night market.
Stayed 3 nights in Apr 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Night market is just outside of the hotel. Tourist attractions are just nearby. Friendly staff!
Stayed 2 nights in Apr 2025

8/10 Good

Zoe

Stayed 1 night in Apr 2025

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property was good. Staff were helpful and a great source of advice and information.
Stayed 1 night in Apr 2025

8/10 Good

Diem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room need more light
Stayed 1 night in Apr 2025

10/10 Excellent

Liliana

Stayed 2 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Staff helped us with tours and transportation to the airport. Staff were very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yotam

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay, stuff are nice and friendly. I received amazing massage as wel
Stayed 2 nights in Mar 2025

10/10 Excellent

Brooks, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was welcoming and helpful arranging transportation. I loved the night market being right outside the hotel. Breakfast was delicious and the room was fabulous
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Excellence!

Perfect location, the workers are so nice and helpful. The breakfast is delicious and the rooms are comfortable. I would definitely stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Dennis

Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, very friendly and helpful but unfortunately the room was very noisy with the night market being right outside the window so it was noisy until midnight also the property next door was being renovated so drilling and banging starting before 8am
Stayed 4 nights in Mar 2025

2/10 Terrible

Dennis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold on the side and ceiling wall!!
Stayed 4 nights in Mar 2025