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Novotel Hanoi Thai Ha

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Novotel Hanoi Thai Ha

Exterior
Deluxe Studio, 2 Single Beds
Reception
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
46-inch LED TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Breakfast available
  • Parking included
The current price is AU$156
includes taxes & fees
2 May - 3 May

Explore the area

Map
2 Thai Ha Street, Dong Da District, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min drive‬
  • Hoan Kiem Lake
    ‪6 min drive‬
  • Hanoi Old Town Night Market
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Executive Apartment, 1 Double Bed

Executive Apartment, 1 Double Bed

Executive Apartment, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 59 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 King Bed with Sofa

46-inch LED TV with cable channels, TV

Executive Apartment, 1 King Bed with Sofa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Apartment, 2 Single Beds

46-inch LED TV with cable channels, TV

Executive Apartment, 2 Single Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 8
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
Washing machine
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
Washing machine
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

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About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Novotel Hanoi Thai Ha. You'll be within a 10-minute walk of Dong Da General Hospital and 4.3 km (2.7 mi) from Hoan Kiem Lake. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Food Exchange, serves local and international cuisine and is open for breakfast, lunch and dinner. Gourmet Bar is the hotel's own lobby lounge, serving drinks along with breakfast and light fare. Enjoy the free kids' club, gym, sauna and kids' swimming pool. 2303 square feet (214 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and spa services. Full breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Dong Da hotel include Ho Chi Minh Mausoleum and Hanoi Opera House.

What's nearby

  • Ho Chi Minh Mausoleum - 5 min drive - 4.3 km
  • Train Street - 5 min drive - 3.7 km
  • St. Joseph's Cathedral of Hanoi - 6 min drive - 4.9 km
  • Hoan Kiem Lake - 6 min drive - 5.3 km
  • Hanoi Old Town Night Market - 6 min drive - 6.0 km

Getting around

  • Hanoi Railway Station - 14 min drive
  • Ga Hà Đông Station - 30 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪The Coffee House - Số 1 Thái Hà - ‬1 min walk
  • ‪Nhất Ly - ‬2 min walk
  • ‪Miến Lươn Đồng - Thái Hà - ‬3 min walk
  • ‪McDonald's 麦当劳 - ‬2 min walk
  • ‪Cộng Cà Phê - Thái Hà - ‬2 min walk

About this property

Novotel Hanoi Thai Ha

Luxury hotel with full-service spa and fitness centre
Novotel Hanoi Thai Ha offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 2303 square feet (214 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Novotel Hanoi Thai Ha. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 1 building
  • 343 guestrooms or units
  • 27 levels
  • 2303 sq ft of conference space
  • 214 sq. m of conference space
  • Built in 2020
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Hanoi Thai Ha offers 343 air-conditioned accommodations with minibars and a safe. 46-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages.

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

Similar properties

Exterior

Novotel Suites Hanoi

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 214 reviews
The price is AU$143
includes taxes & fees
17 May - 18 May
Novotel Suites Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; VND 396,900 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 2,303 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Hanoi Thai Ha

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 396900 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Frequently asked questions

What is the cancellation policy at Novotel Hanoi Thai Ha?

Novotel Hanoi Thai Ha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Hanoi Thai Ha?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Hanoi Thai Ha on 2 May 2025 start from AU$156.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Hanoi Thai Ha?

Yep, Novotel Hanoi Thai Ha has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at Novotel Hanoi Thai Ha?

Yep, there is an onsite spa at Novotel Hanoi Thai Ha. You'll enjoy services like massages.

Does Novotel Hanoi Thai Ha have a pool?

Novotel Hanoi Thai Ha has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What makes Novotel Hanoi Thai Ha a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Novotel Hanoi Thai Ha.

Is Novotel Hanoi Thai Ha family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Hanoi Thai Ha is a hit with families.

Does Novotel Hanoi Thai Ha serve breakfast?

Yep, full brekkie is on offer on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Hanoi Thai Ha?

No, Novotel Hanoi Thai Ha does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Hanoi Thai Ha?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Hanoi Thai Ha?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Hanoi Thai Ha?

No, pets and service animals are not allowed.

Novotel Hanoi Thai Ha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 67 reviews
Rating 8 - Good. 17 out of 67 reviews
Rating 6 - Okay. 4 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

Rude and impatient check in staff.

When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it. When I checked out, they then said I already paid. The check out staff was very friendly and polite. I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.
Stayed 3 nights in Apr 2025

10/10 Excellent

HyeJin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Heng Hui

Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Room size good, but a few ceiling lights did not work. The spa service is mediocre and overpriced. Breakfast ok, the daily pho was delicious.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great 👍 👌 👏
Stayed 2 nights in Feb 2025

4/10 Poor

bharat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception desk service was not acceptable. They were not courteous at accommodations. Not admitting their mistake in reservation even after correcting. Hotel was excellent except their staff needs training.
Stayed 1 night in Feb 2025

8/10 Good

Thuan

Stayed 1 night in Jan 2025

8/10 Good

Thuan

Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alvin

Stayed 3 nights in Dec 2024

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Raja Azwan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel.

Great new hotel if you need to be staying in the Thai Ha area of Hanoi
Stayed 3 nights in Nov 2024

10/10 Excellent

Aviv

Stayed 1 night in Oct 2024

10/10 Excellent

Sonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping
Stayed 5 nights in Sep 2024

10/10 Excellent

ezer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce Eng Leng

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

BINH

Liked: Cleanliness, staff & service, property conditions & facilities
The room is modern and well equipped. The surrounding area has most of the things you need.
Stayed 2 nights in Jul 2024

8/10 Good

Kishan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel room
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel all round - quite, comfortable rooms, good service, reasonable price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sue Phay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous.
Stayed 1 night in Jun 2024

8/10 Good

Kwok

Stayed 2 nights in Jun 2024

8/10 Good

Bhaskar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water bottle must be more than 2lit
Stayed 4 nights in May 2024