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Singita Classy Boutique Hotel

4.0 star property
Hotel with a restaurant, a short walk to Hoan Kiem Lake

Photo gallery for Singita Classy Boutique Hotel

Enjoy a casual dining experience in our outdoor space with comfortable seating and a view into the interior.
Traditional hotel entrance with a welcoming flag and decorative garlands.
Relax and socialize in this covered outdoor space with a semi-circular seating area and city views.
Enjoy a restful stay in this serene room with a balcony and comfortable bed.
Escape to a serene garden oasis with a traditional tile floor and a charming doorway.

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
The current price is AU$159
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
16H Duong Thanh Street, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double with Window - Patio View

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double with Window - Patio View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Separate bedroom
Designer toiletries
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double with Window - Patio View

Deluxe Double with Window - Patio View

Deluxe Double with Window - Patio View

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room with Balcony - City View

1 bedroom, minibar, in-room safe, individually decorated

Premium Double Room with Balcony - City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Window - Bath

1 bedroom, minibar, in-room safe, individually decorated

Family Room with Window - Bath

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Twin Room with Balcony - City View

1 bedroom, minibar, in-room safe, individually decorated

Premium Twin Room with Balcony - City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Double Room with Balcony - City View

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite Double Room with Balcony - City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Balcony - Patio View

1 bedroom, minibar, in-room safe, individually decorated

Family Room with Balcony - Patio View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Family Connecting Room with Balcony - City View

1 bedroom, minibar, in-room safe, individually decorated

Family Connecting Room with Balcony - City View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Blackout curtains
  • 69 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Queen Studio Suite Room with Balcony - Patio View

1 bedroom, minibar, in-room safe, individually decorated

Queen Studio Suite Room with Balcony - Patio View

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Hanoi

At Singita Classy Boutique Hotel you'll be within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Swan, serves Vietnamese cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and within 30 minutes you'll find Hanoi Opera House.

What's nearby

  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Dong Xuan Market - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Mr Bảy Miền Tây - Hàng Điếu - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Soul Specialty Coffee - ‬1 min walk

About this property

Singita Classy Boutique Hotel

Hotel with a restaurant, a short walk to Hoan Kiem Lake
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a business centre and coworking spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Singita Classy Boutique Hotel. For a fee, parking is available.

This 4-star Hanoi hotel is smoke free.

  • 23 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Singita Classy Boutique Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Each accommodation is individually decorated. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Uncovered parking on site (VND 250,000 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 250,000 for adults and VND 250,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Swan

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Bicycles
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (80 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Hardwood flooring in room
  • Lift (74 centimetre wide door)
  • Low-height door lock
  • Roll-in shower (100 centimetre wide)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-width doorways (75 centimetre wide)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Singita Classy Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 550000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately VND 250000 for adults and from VND 250000 for children
  • Airport shuttle fee: VND 560000.00 per vehicle (one way)
  • Uncovered self-parking fee: VND 250000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 550000.0 per night
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Noble Swan Boutique Hotel Hanoi
Noble Swan Boutique Hotel
Noble Swan Boutique Hanoi
Noble Swan Boutique
Noble Swan Boutique Hotel
Singita Classy Hotel Hanoi
Singita Classy Boutique Hotel
Singita Classy Boutique Hotel Hotel
Singita Classy Boutique Hotel Hanoi
Singita Classy Boutique Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Singita Classy Boutique Hotel?

Singita Classy Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Singita Classy Boutique Hotel?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Singita Classy Boutique Hotel on 17 Aug 2025 start from AU$159.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Singita Classy Boutique Hotel?

Yep, Singita Classy Boutique Hotel has an uncovered self car park for VND 250000 per night.

Is Singita Classy Boutique Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Singita Classy Boutique Hotel is a hit with families.

Does Singita Classy Boutique Hotel serve breakfast?

Sure does, continental breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Singita Classy Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Singita Classy Boutique Hotel?

Yep, you can grab a meal at Singita Classy Boutique Hotel's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Singita Classy Boutique Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Singita Classy Boutique Hotel?

No, pets and service animals are not allowed.

Singita Classy Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 224 reviews
Rating 8 - Good. 53 out of 224 reviews
Rating 6 - Okay. 18 out of 224 reviews
Rating 4 - Poor. 6 out of 224 reviews
Rating 2 - Terrible. 4 out of 224 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 4 nights in Apr 2025

4/10 Poor

Tamara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is in desperate need of a renovation. The staff were lovely and try their best to make you feel welcome however the condition of the rooms is quite poor. The bathrooms in particular are mouldy and difficult to use as the entire floor gets wet so you have to dress in the bedroom. We had a connecting room, 1 bed was very comfortable but the other was rock hard. Location was great though, walking distance from night market and lake but still surprisingly quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

Margit

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice hotel in a pretty area of town traffic is the worst of any place we went to hanoi has to do something with those scooters running and parking everywhere the only thing i absolutely hate there
Stayed 2 nights in Apr 2025

10/10 Excellent

Margit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel don't like the city at all
Stayed 2 nights in Mar 2025

4/10 Poor

Candy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rather disappointed in this hotel in the Old Quarter, thank goodness it was just one night. When I see mould in the shower, that pretty much says it for me. It was $48 a night here, which can get you into an immaculate 4-star hotel in DaNang.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot speak highly enough of the staff that work at the Sangita classy boutique hotel. From the moment we arrived we were treated above and beyond my expectations. We landed in Hanoi very early and got to the hotel well before check-in time, but the amazing Chloe managed to get us into our room many hours earlier than booked for no extra charge. All the staff were lovely and nothing was ever a bother for them. The boys working the breakfast made our eggs every day perfectly and always with a smile. The reception crew were more than happy to always assist with directions and recommendations. The hotel itself is in a fantastically positioned spot in the old quarter, close enough to walk to everything and in an area that all tours from Hanoi will be happy to pick you up from right at the front door. The hotel itself is small and boutique, comfortable beds, warm showers, complimentary drinking water bottles each day, and lots of food options literally outside the hotel. I happily recommend the Singita and would definitely book there again next time we are in Hanoi.

10/10 Excellent

Margit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice kind of in a private little
Stayed 4 nights in Feb 2025

10/10 Excellent

Robyn

Liked: Staff & service, property conditions & facilities, room comfort

Excellent customer service!

Nice hotel. Good location and excellent customer service! Very comfortable bed. Surprisingly quiet at night given that located in busy area of the Old Quarter. The only downside was that the bathroom could have been cleaner.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great central location. Very friendly staff. Relatively quiet at night. There were minor issues with the shower's cleanliness, but overall a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and nice hotel!

Great location, set back from road so it was quiet. Staff were so helpful, friendly and accommodating! They made my time in Hanoi so enjoyable.
Stayed 9 nights in Jan 2025

6/10 Okay

Hyeran

Liked: Staff & service
This hotel is in a terrific location. For the price that they charge, the property may use some updating because it is rundown. The hotel room does not resemble the pictures that are posted on Expedia very much. That might be the case for the majority of the hotels I stayed at in Vietnam, not just this one. When we initially arrived, the hotel staff was fantastic, and he gave us wonderful choices for nearby restaurants.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good location & staff but needs a deep cleaning

The hotel staff were fantastic and the bed was clean. The rest of the hotel needs a major cleaning. Beautiful tile in the bathroom but full of back mould and around the sink has not been cleaned in a very long time. Dust, dirt and cobwebs throughout the room. If the hotel gave the rooms a deep clean (even once) it would be a good place. For the price, I would have expected it to be cleaner. I would try a different hotel next time in Hanoi.
Stayed 3 nights in Jan 2025

6/10 Okay

Hung

Disliked: Cleanliness

Good location close to famous eateries.

Good value based on its location close to the old quarter. Walking distance to many famous good eateries, especially with the two Chả Cá Thăng Long restaurants on the same street. The room's air con can be set to heating mode, which is useful during the cold winters in Hanoi. It's off the main street, so you won't have to deal with the noise from the traffic. Rooms are small and not very well maintained, but at least they're clean and safe. You get what you pay for.
Stayed 5 nights in Dec 2024

6/10 Okay

Carmen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is old. Light at corridor is unfixable. Access to room is only via Key and you need to struggle quite a bit to open the door. Breakfast area is tiny and offer limited variety of western food. No vietnamese food at all. Safe in room doesnt work so has to go and collect a master key to unlock so you do not feel things kept inside is safe anymore. Toilet smells at night. Only good point is location. Conveniently located near market and has a nice desert place just outside the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay right near train and amongst everything
Stayed 2 nights in Dec 2024

6/10 Okay

Henry

Good location
Stayed 2 nights in Nov 2024

8/10 Good

JONG, MELBOURNE

Travelled with partner
Liked: Cleanliness, staff & service
It was a bit run down but well kept, the room was spacious, breakfast was basic but solid, in consideration of that it was in old quarters where buildings are mostly old, it was quite reasonable, relatively quiet, any short fall was made up by the excellent service of the staff, especially Cloe was extremely helpful and welcoming
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Nc
Stayed 2 nights in Nov 2024

6/10 Okay

Glen

Liked: Staff & service, property conditions & facilities, room comfort

Great room with the WORST neighbours

The bedroom was amazing, a really huge room with lots of space to unpack. A massive bed that was really comfortable with good quality bedding The bathroom needed a little TLC and some attention, but was still good The staff were incredible and really friendly. They helped me with 2 additional bookings which I needed and made sure I had everything I needed, even a good Bahn Mi recommendation when we arrived It’s in a really good location, well situated for the old town and other attractions I feel bad leaving a low star review because of all of the above, but what really let it down was the neighbours. On our last night from 11pm until gone 4am they had someone clearing bricks and debris, dropping into a pickup truck and it was the most miserable noise ever. It made sleep impossible which made our last night staying there pointless. It was a disappointing end to what could have been a perfect stag
Stayed 3 nights in Nov 2024

8/10 Good

Kevin Joji

Liked: Staff & service, amenities
Jojitojii Travel Influencer Review Youtube | Instragram | Tiktok Video of room will be available on my social media platforms once posted Breakdown Cleanliness: 6.5/10 Aroma: 6/10 Service: 10/10 Hotel Quality: 6.5/10 Photo Accuracy: 8/10 Review: I checked in late at 1:30am and had no issues checking in at all, I know that there are some scams going around Vietnam where the hotel is fake and once you arrive the hotel will be shut down. I verify that this is a real hotel. The hotel lost some points as when I first checked in I was put into a really old room, there was water stains and very old damage stains all over the washroom. The tv kept shutting off, and it was slightly hard to bare. The next morning I asked the desk to please tell housekeeping to just focus on the washroom as it is very dirty, I asked very nicely. When I got back to the hotel later in the day they apologized as I was just put into an old room and the stains cannot be removed, they switched me into a much better room and that made me happy. It was nice that I didnt have to ask for a new room. The service was impeccable, english was good, was always making sure that I was taken care of. Housekeeping was consistant of cleaning my room everyday and filling my tray with free water and snacks. And my new room was actually fairly clean and renovated so I was happy. Overall I would recommend this stay if you were put into their newer rooms, I really indulged in the free snacks and coffee. Good Stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Fadila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and helpful staff. The room was nice and the hotel is quite close to train street
Stayed 2 nights in Nov 2024

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old quarter

This was a great hotel and very friendly staff I would highly recommend this property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great wee hotel with lovely staff

Spending one night in Hanoi and we’re lucky to find this wee place just up a side street in the old quarter. Check in was easy and efficient with great staff. Room is spotless with a really comfortable bed and good shower.
Stayed 1 night in Nov 2024

6/10 Okay

Sedge

Travelled with partner
we confirmed a late check in was available (between 3am-4am) but the attendant was asleep when we arrived, we were able to wake him up from knocking on the locked door. Otherwise a clean place with a comfortable bed and good location, kind staff in the morning.
Stayed 1 night in Nov 2024