"you are not allowed to vape in the smoking rooms hotel staff told me the spa was open when it was not smoking room smells funny room reclinin ... " More
A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Mangosteen Restaurant, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a business center and limo/town car service. Additionally, you'll find a winery, free WiFi in public areas, and a gym. Buffet breakfast is available daily between 6:30 AM and 9 AM. There's also free self parking, along with the convenience of train pick-up service.
Sights within a 20-minute walk of this 4.5-star Hoan Kiem hotel include Thang Long Water Puppet Theatre and Hanoi Opera House.
2 May 2018 by Nicolas Josi, General Manager
Dear Tony, Thank you for your review and recent stay with us.We look forward to your next visit and wish you all the best in the meantime. With kind regards,
23 Nov. 2017 by Nicolas Josi - General Manager
Dear Graham, Thank you for your great reviews and rating on your recent stay with us. We all look forward to welcoming you soon back to Hanoi and wish you in the meanwhile all the best. With kind regards, Nicolas Josi – General Manager - Mövenpick Hotel Hanoi.
31 May 2017 by Thuy Ha Dang
Dear Chris on Wotif, Thank you for taking the time to share your feedback from your recent stay with us at The Mövenpick Hotel Hanoi. We make every effort to ensure your expectations are exceeded and we sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. We all look forward to welcoming you soon back to Hanoi and wish you in the meanwhile all the best. With kind regards, Mövenpick Hotel Hanoi.
A winery is on site. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. There are 4 meeting rooms available. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Mövenpick Hotel Hanoi. Limited free parking is available on a first-come, first-served basis. This 4.5-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Mövenpick Hotel Hanoi offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.
Mangosteen Restaurant - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mövenpick Hotel Hanoi offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
