8/10 Good
Merrill
7 Jan 2026
Merrill
Stayed 15 nights in Dec 2025
Mercy Hotel
2.5 star property
Photo gallery for Mercy Hotel
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Parking included
- Free Wi-Fi
- Air-conditioning
- Laundry room
- 24/7 front desk
Explore the area
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000
- Vincom CenterPlace, Vincom Center4 min drive
- Thong Nhat ParkPlace, Thong Nhat Park5 min drive
- Hai Ba Trung TemplePlace, Hai Ba Trung Temple5 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)42 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
- City view
- 22 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
- City view
- 22 sq m
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds
View all photos for Panoramic Double Room, 1 King Bed
Panoramic Double Room, 1 King Bed
- City view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Panoramic Twin Room
Panoramic Twin Room
- City view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds
View all photos for Deluxe Double Room
Deluxe Double Room
- 24 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Standard Double Room
Standard Double Room
- Sleeps 2
View all photos for Deluxe Double Room
Deluxe Double Room
- Sleeps 2
View all photos for Queen Room with City View
Queen Room with City View
- Sleeps 2
View all photos for Standard Twin Room
Standard Twin Room
- Sleeps 2
Panoramic Double Room, 1 King Bed
- Sleeps 2
View all photos for 2-Bed Room with City View
2-Bed Room with City View
- Sleeps 2
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About the area
Hanoi
Mercy Hotel places you in the heart of Hanoi, connected to a shopping centre and 3.1 km (1.9 mi) from Hanoi Opera House. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include laundry facilities, a communal living room and a lift. There's also the convenience of free valet parking. .With a stay at this Hai Ba Trung hotel, you'll be 4.1 km (2.5 mi) from Thang Long Water Puppet Theatre and 4.1 km (2.5 mi) from Ngoc Son Temple.
What's nearby
- Vincom Center - 4 min drive - 2.3 km
- Thong Nhat Park - 5 min drive - 2.6 km
- National Museum of Vietnamese History - 5 min drive - 3.7 km
- Hai Ba Trung Temple - 5 min drive - 3.0 km
- Van Ho Exhibition Center - 5 min drive - 2.6 km
Getting around
- Ga Phú Thụy Station - 13 min drive
- Hanoi Giap Bat Station - 14 min drive
- Hanoi (HAN-Noi Bai Intl.) - 40 min drive
Restaurants
- McDonald's 麦当劳 - 12 min walk
- maison sen buffet - 7 min walk
- Ba Nhất Quán Times City Ngõ 622 Minh Khai - 10 min walk
- Phở Dũng 593 Minh Khai - 3 min walk
- Bún Đậu Lạc Trung - 3 min walk
About this property
Mercy Hotel
Mercy Hotel offers its guests laundry facilities, a communal living room, and a lift. Public spaces have free WiFi. Valet parking is free.
Smoking is allowed in designated areas at this Hanoi hotel.
- 85 guestrooms or units
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Television in lobby
- Lift
- Smoking in designated areas
Mercy Hotel offers 85 air-conditioned accommodations with minibars (stocked with some free items) and complimentary slippers. 24-inch flat-screen televisions come with cable channels.
Bathrooms include a shower, bidets, hairdryers and toothbrushes and toothpaste. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free covered valet parking on site
- Limited on-site valet parking
Things to do
- TV in common areas
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping on request
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Hardwood flooring in room
- Lift
- Tile flooring in room
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to lift
More
- Communal living room
- Designated smoking areas (fines apply)
- Reception hall
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Bidet
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 24-inch flat-screen TV with cable channels
Food and drink
- Free minibar (limited items)
More
- Air conditioning
- Desk
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.
Property is also known as
Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi
Frequently asked questions
What is the cancellation policy at Mercy Hotel?
Mercy Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Mercy Hotel?
Yep, Mercy Hotel has free valet parking.
Is there a free airport shuttle available at Mercy Hotel?
No, Mercy Hotel does not offer an airport shuttle service.
What time are check-in & check-out at Mercy Hotel?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Mercy Hotel?
No, pets are not allowed.
Mercy Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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