See all properties
Save

Memory Hotel

Property class: 2.5

Photo gallery for Memory Hotel

Front of property
Laptop workspace, blackout curtains, soundproofing, free WiFi
Front of property
Property entrance
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
25 Nguyen Thai Hoc - Hoan Kiem, Hanoi, 10000
  • Place, Train Street
    ‪1 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | View from room

Basic Single Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room, Non Smoking, City View

Double or Twin Room, Non Smoking, City View

Double or Twin Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Economy Double or Twin Room

Laptop workspace, blackout curtains, soundproofing, free WiFi

Economy Double or Twin Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

You may also like

Ad
Indoor pool, open 6:00 AM to 8:00 PM, pool loungers

Mövenpick Living West Hanoi

Mỹ Đình
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 132 reviews
The price is AU$124
includes taxes & fees
26 Apr - 27 Apr
Mövenpick Living West Hanoi

About the area

Hanoi

Memory Hotel puts you in the heart of Hanoi, connected to a shopping centre and within a 20-minute stroll of Train Street and Hoa Lo Prison Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, laundry facilities and a fridge in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Hoan Kiem hotel include Embassy of China and Temple of Literature.

What's nearby

  • Train Street - 1 min walk - 0.1 km
  • Hoa Lo Prison Museum - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Temple of Literature - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station - 7 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Cơm Viên - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬1 min walk
  • ‪Reng Reng Café - ‬4 min walk
  • ‪Bún Chả Que Tre Bình Chung - ‬1 min walk
  • ‪The Red Train Hanoi - ‬2 min walk

About this property

Memory Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Memory Hotel. An airport shuttle (available 24 hours) is available for a fee.

This Hanoi hotel is smoke free.

  • 12 guestrooms or units
  • Built in 2010
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Fridge in a common area
  • Bar or lounge
  • Dining venue
Memory Hotel offers 12 air-conditioned accommodations with complimentary slippers and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and children's slippers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Similar properties

Family Room, City View
Luxury Backpackers
Old Quarter
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
4.5 out of 5, Wonderful, 197 reviews
The price is AU$74
includes taxes & fees
10 Apr - 11 Apr
Luxury Backpackers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: VND 59,000 for adults and VND 59,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

More

  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 3:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 59000 for adults and from VND 59000 for children
  • Airport shuttle fee: VND 230000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Memory Hotel Hanoi
Memory Hanoi
Memory Hotel Hotel
Memory Hotel Hanoi
Memory Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Memory Hotel?

Memory Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Memory Hotel?

Onsite parking is limited.

Is Memory Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Memory Hotel is a hit with families.

Does Memory Hotel serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Memory Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Memory Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Memory Hotel?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Memory Hotel?

No, pets are not allowed.

Memory Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 10 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Stephen

Liked: Cleanliness
First the good: The location is great. It's centrally located right next to the Train Street. Most of the major attractions in the city are within walking distance. There's plenty of restaurants and shops nearby. The bad: They claim a 24 hour desk, it's not. They advertise a free airport shuttle. First, it's not free, and second, it failed to show up and I had to take a cab. And the room was not quite as advertised. The staff were friendly and helpful, but the hotel is basically a 1.5* hotel. It was super inexpensive and the location was great. So, not bad for the price.
Stayed 4 nights in Oct 2025

10/10 Excellent

Zack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean for a very good price given the area. Super close to where everything is at including restraunts, spas, and landmarks. The staff is super friendly and helpful. Highly recommend
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, staff & service
We used this hotel for its cheap price just to dump our bags and relax until our overnight train. Perfect location for train street ,eateries and railway station. Room is very basic, but clean. Staff were accomodating.
Stayed 1 night in Apr 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lit pas très confortable et l’air climatisé ne fonctionne pas.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent for the price

Obviously, given the price point it is hardly going to be the Ritz-Carlton. However, we were very happy to find that all the basics were covered: - Clean, freshly made beds - Clean, en-suite bathroom and shower - All appliances working (TV, fridge, AC), although the AC was a bit loud. The location is great, there's a laundry place just round the corner and plenty of places to eat. Ideal for a short stay or (as we used it) for a nap and a shower before a late-night flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Shannon

Disliked: Room comfort

Wouldn’t go back.

Pros: Location is okay, quite close to the train street. Had a kettle (but no tea or coffee) Cons: Bed was very hard and felt all the springs in my back. Window didn’t close and make the street even noisier No soundproofing, can hear everyone downstairs and walking up the stairs. Shower drain was blocked and the wet room filled with water. Bottles of water wasn’t free like every other hotel.
Stayed 1 night in Dec 2022

6/10 Okay

TAN, Malaysia

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is very old & dated. We check-in for few hours while waiting for our night train to Lao Cai, Sapa. 10mins walk to Hanoi Railway_Station B (for North-border route) located at Tran Quy Cap Street.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Habeo, Saigon, vn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good price and good location. Will stay again
Stayed 1 night in Feb 2019

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to historic lake

Great place to stay close to everything in OldTown Hanoi
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and good location.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff very clean place,nice and quiet

I really liked this place.great wifi,nice hot showers and super location
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

HIROKI

Disliked: Staff & service, amenities, property conditions & facilities
The man at the front desk didn't seem to understand English and thought I was a random customer. The hair dryer was broken and didn't work. The facilities are old, but that's what you'd expect for the price.
Stayed 1 night in Apr 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Mari

Stayed 2 nights in Mar 2023

8/10 Good

JUNGBIN

Liked: Staff & service
Disliked: Cleanliness

가격 대비 적당한 호텔

객실이 전반적으로 개끗하진 않고 겨울이라 약간 추웠다는 느낌을 받았지만 가격을 생각하면 그럭저럭 괜찮은 호텔이었습니다. 하노이 구시가와 다소 거리가 있다는 점은 아쉬웠습니다.
Stayed 4 nights in Dec 2019

6/10 Okay

Andre

Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Value for money.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
L'accueil est chaleureux, la chambre est légèrement équipée, la clim disfonctionne
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Hotel in posizione perfetta, a metà strada tra il centro, la stazione dei treni e il mausoleo. Migliorabile la pulizia.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

家族で経営してるかのような小さめのホテル。 ハノイ駅、ホアンキエム湖、ホアロー収容所が徒歩圏内にありロケーションは良い。反面、通りを走る車のホーンは煩いが、近くに食堂街があり食事にも困らない。 夜中はホテル入口ドアに鍵が掛かり、出入りするにはロビーで仮眠中の従業員を起こして開けてもらう必要があり気が引ける。 エレベーターは無く階段のみ。 浴室に換気扇はなく窓には網戸が付いてないので、シャワー使用時に窓を開けると蚊サイズの虫が２、３匹入って来る。手洗い用の液体石鹸はあったが、シャンプーやボディーソープの備え付けはない。 たまたま泊まった部屋だけだったのも知れないが、シャワーを使おうとしても水しか出ず、お湯と水の配管が左右逆である事に気付くまで時間が掛かった。 4つ星5つ星を定宿としてる人には厳しいだろうが、2つ星3つ星で探してる人なら我慢できるレベル。 従業員の態度は良く、その点での不満はない。
Stayed 2 nights in Apr 2019