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Madelise Central Grand Hotel

4.5 star property

Photo gallery for Madelise Central Grand Hotel

Lobby
Front of property
43-inch LCD TV with digital channels, computer monitors, printers
Reception
Premium Triple Room

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$131
includes taxes & fees
13 July - 14 July

Explore the area

View map
7a Hang Mam - Hoan Kiem - Ha noi, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Dong Xuan Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | City view

Deluxe Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Madelise Central Grand Hotel. Within just a 10-minute stroll, you'll find popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .A pampering day can include deep-tissue massages and Thai massages along with body wraps, body treatments and reflexology. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. .Attractions within a 15-minute walk of this 4.5-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Ta Hien Street - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Quan Chuong Gate - 7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station - 4 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

  • ‪Cafe Giảng - ‬1 min walk
  • ‪Hidden Gem Coffee - ‬1 min walk
  • ‪Xôi Yến - ‬1 min walk
  • ‪Phở Cường Hàng Muối - ‬1 min walk
  • ‪Always cafe - ‬1 min walk

About this property

Madelise Central Grand Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Madelise Central Grand Hotel. A complete renovation of Madelise Central Grand Hotel was completed in July 2024.

This 4.5-star Hanoi hotel is smoke free.

  • 60 guestrooms or units
  • Manager's reception (free)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Madelise Central Grand Hotel offers 60 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Thai massages and body wraps. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Spa

  • Body wraps
  • Deep-tissue massages
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge

More

  • Reception hall
  • Renovated entire property - July 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Cleaning supplies
  • Free bottled water
  • Free minibar (limited items)
  • Microwave on request
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Madelise Central Grand Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000.00 per room (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way)
  • Spa fee: VND 300000 per person per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Madelise Central Hotel Hanoi
Madelise Central Grand Hotel Hotel
Madelise Central Grand Hotel Hanoi
Madelise Central Grand Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Madelise Central Grand Hotel?

Madelise Central Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Madelise Central Grand Hotel?

As of 29 June 2026, prices found for a 1-night stay for 2 adults at Madelise Central Grand Hotel on 13 July 2026 start from AU$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Madelise Central Grand Hotel?

There's no onsite spa, but this property does offer services like body wraps and body treatments, as well as deep-tissue massages.

What makes Madelise Central Grand Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Madelise Central Grand Hotel.

Is Madelise Central Grand Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Madelise Central Grand Hotel is a hit with families.

Is there a free airport shuttle available at Madelise Central Grand Hotel?

No, Madelise Central Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Madelise Central Grand Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Madelise Central Grand Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Madelise Central Grand Hotel?

No, pets and service animals are not allowed.

Madelise Central Grand Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

5.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating and helpful. Great location, easy walking to places of interest.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Caryl

Disliked: Cleanliness, property conditions & facilities
There are many hotels in Hanoi and I would seriously advise you find another one. While this is well located, the room was not clean. ( actually an understatement) The floors were so dirty we couldn’t imagine taking off our socks, the bathroom commode leaked all over the floor, the shower barely worked, the room and bath were musty and smelled of mildew. The photos show a room that was obviously not ours, as it was cheaply furnished with plastic covered chairs and sofa. The bed was very uncomfortable and the pillows felt like they were stuffed with golf balls. We left after 1 night into a 5 night reservation, only because we arrived so late we couldn’t relocate immediately. Did not get a refund but the staff did not seem surprised that we were leaving early. They do not serve breakfast despite advertising it. This is not worth the money.
Stayed 5 nights in Sep 2024
Verified

2/10 Terrible

JAEEUN

Stayed 1 night in Aug 2024