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Lotte Hotel Hanoi

5.0 star property
Luxury hotel connected to a shopping centre in Hanoi with 4 restaurants

Photo gallery for Lotte Hotel Hanoi

Reception
Food and drink
Indoor pool, outdoor pool
Reception
1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$207
includes taxes & fees
21 Feb - 22 Feb

Explore the area

View map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Place, Vincom Center Metropolis
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 99 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 147 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Hanoi

You'll be connected to a shopping centre at Lotte Hotel Hanoi, and within steps of Lotte Center Hanoi and Embassy of the Republic of Korea. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Evian can include massages and mani/pedis. The restaurant, Grill 63, is open for breakfast, lunch and dinner. Pharaohs is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, outdoor swimming pool, gym and Hot tub. 13870 square feet (1289 square metres) of event facilities include conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Ba Dinh hotel include Hoan Kiem Lake and West Lake.

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 km
  • Embassy of the Republic of Korea - 1 min walk - 0.0 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • Vincom Center Metropolis - 2 min walk - 0.2 km
  • Australian Embassy - 3 min walk - 0.3 km

Getting around

  • Hanoi Railway Station - 12 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Marukame Udon - ‬3 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel connected to a shopping centre in Hanoi with 4 restaurants
Lotte Hotel Hanoi offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 13870 square feet (1289 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the luxury Lotte Hotel Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 318 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 13870 sq ft of conference space
  • 1289 sq. m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers, designer toiletries and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

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The price is AU$206
includes taxes & fees
6 Feb - 7 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Renovations and closures

The following facilities or services will be unavailable from January 17 2026 to January 26 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lotte Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 822500.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Lotte Hotel Hanoi?

Lotte Hotel Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Hanoi?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on 21 Feb 2026 start from AU$206.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lotte Hotel Hanoi?

Yep, Lotte Hotel Hanoi has a free self car park.

Is there a spa on site at Lotte Hotel Hanoi?

Yep, Evian is available for guests. You'll enjoy services like massages.

Does Lotte Hotel Hanoi have a pool?

Lotte Hotel Hanoi has an outdoor pool and an indoor pool.

What luxury perks are available at Lotte Hotel Hanoi?

Lotte Hotel Hanoi features a full-service spa, a health club and an outdoor pool.

Is Lotte Hotel Hanoi family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Lotte Hotel Hanoi is a hit with families.

Is there a free airport shuttle available at Lotte Hotel Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lotte Hotel Hanoi?

Yep, you can grab a meal at Lotte Hotel Hanoi's onsite restaurant that serves breakfast, lunch and dinner.One of the dining venues will be unavailable from January 17 2026 to January 26 2026 (dates subject to change).

What time are check-in & check-out at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Lotte Hotel Hanoi?

No, pets and service animals are not allowed.

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1000 reviews
Rating 8 - Good. 153 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dalton Michael

Stayed 8 nights in Oct 2025

10/10 Excellent

LOTFI, doha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
Stayed 7 nights in Oct 2025

10/10 Excellent

Hai Sing

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was super nice. Beds were comfortable.n
Stayed 3 nights in Oct 2025

10/10 Excellent

Hai Sing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ko Ko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and perfect view to city
Stayed 1 night in Oct 2025

10/10 Excellent

Hanson Le

Stayed 5 nights in Oct 2025

10/10 Excellent

Tommy, San Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Stayed 7 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with magical views of Hanoi
Stayed 3 nights in Sep 2025

10/10 Excellent

Alfie

Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is that hotel lobby is on an upper floor.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jul 2025

10/10 Excellent

Amir

Stayed 1 night in Aug 2025

10/10 Excellent

Chris Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Professional service. Spectacular views
Stayed 1 night in Aug 2025

10/10 Excellent

Navid, Myrtle Beach

Stayed 4 nights in Jun 2025

10/10 Excellent

Mario Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Stayed 4 nights in Jun 2025

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025