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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury Hanoi hotel connected to a shopping centre, steps from Lotte Mall Tay Ho

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
House, 2 Double Beds (Upper, Double) | Living area
Lake
Lake view
Poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
The current price is AU$140
includes taxes & fees
20 June - 21 June

Explore the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000
  • Lotte Mall Tay Ho
    ‪1 min walk‬
  • West Lake
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪8 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed (Double)

65-inch Smart TV with cable channels, TV

Studio Suite, 1 King Bed (Double)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Suite Twin)

Studio (Suite Twin)

Studio (Suite Twin)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed, Lake View

Lake view

Superior Room, 1 Double Bed, Lake View

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Lake View

Lake view

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room, Lake View (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Club)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Lake View (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View (Club)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

City view

Superior Room (Family)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for House, 1 King Bed (Upper)

1 bedroom, minibar, in-room safe, desk

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

House, 2 Double Beds (Upper, Double) | Living area

House, 2 Double Beds (Upper, Double)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

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About the area

Hanoi

You'll be connected to a shopping centre at L7 WEST LAKE HANOI BY LOTTE, and within just a 10-minute stroll of Lotte Mall Tay Ho and West Lake. Highlights at this luxury hotel include 2 restaurants, a golf course and an outdoor swimming pool. .A day of pampering can include massages and facials. The restaurant, Tim Ho Wan, serves dim sum. Hedonist is the hotel's own rooftop bar. 4 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Tay Ho hotel include Tran Quoc Pagoda and Ho Chi Minh Mausoleum.

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury Hanoi hotel connected to a shopping centre, steps from Lotte Mall Tay Ho
L7 WEST LAKE HANOI BY LOTTE offers its guests a golf course, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, 4 meeting rooms, and coworking spaces are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury L7 WEST LAKE HANOI BY LOTTE. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 264 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
L7 WEST LAKE HANOI BY LOTTE offers 264 air-conditioned accommodations with minibars and a safe. 65-inch Smart televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Languages

English, Vietnamese

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The price is AU$197
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L7 WEST LAKE HANOI BY LOTTE

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 567000 for adults and from VND 283500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

What is the cancellation policy at L7 WEST LAKE HANOI BY LOTTE?

L7 WEST LAKE HANOI BY LOTTE offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at L7 WEST LAKE HANOI BY LOTTE?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI BY LOTTE on 20 June 2025 start from AU$140.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at L7 WEST LAKE HANOI BY LOTTE?

Yep, L7 WEST LAKE HANOI BY LOTTE has a free self car park.

Is there a spa on site at L7 WEST LAKE HANOI BY LOTTE?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does L7 WEST LAKE HANOI BY LOTTE have a pool?

L7 WEST LAKE HANOI BY LOTTE has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does L7 WEST LAKE HANOI BY LOTTE have a waterslide?

No, there is no waterslide at L7 WEST LAKE HANOI BY LOTTE, but Ho Tay Water Park is a short 7-minute walk away.

Does L7 WEST LAKE HANOI BY LOTTE serve breakfast?

You bet, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at L7 WEST LAKE HANOI BY LOTTE?

No, L7 WEST LAKE HANOI BY LOTTE does not offer an airport shuttle service.

Is there a bar or restaurant at L7 WEST LAKE HANOI BY LOTTE?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at L7 WEST LAKE HANOI BY LOTTE?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?

No, pets and service animals are not allowed.

Is there a golf course on site at L7 WEST LAKE HANOI BY LOTTE?

Yep, L7 WEST LAKE HANOI BY LOTTE has a 9-hole golf course. Golf clubs are also available.

L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 239 out of 287 reviews
Rating 8 - Good. 27 out of 287 reviews
Rating 6 - Okay. 10 out of 287 reviews
Rating 4 - Poor. 5 out of 287 reviews
Rating 2 - Terrible. 6 out of 287 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rowena, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Keith, BUENA PARK

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Stayed 2 nights in Feb 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Khac Minh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable, convenient. Breakfast is delicious
Stayed 1 night in Feb 2025

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Zhang

Stayed 2 nights in Jan 2025

8/10 Good

Yuen Li

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stayed 1 night in Dec 2024

10/10 Excellent

HAE IN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good!

very good~
Stayed 1 night in Jan 2025

10/10 Excellent

HWANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very friendly staff all of them. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and convenient with a mall nearby. Service is excellent!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect! Exceptional!
Stayed 1 night in Dec 2024

10/10 Excellent

Ammar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

8/10 Good

Jagbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is small, hardly any space to move around the room and place the luggage
Stayed 3 nights in Nov 2024

10/10 Excellent

Meridith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Hong Thiam Lucas Joel

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Oct 2024

10/10 Excellent

KWANGNAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Son

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHULWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024