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Aparthotel

L7 West Lake Hanoi By Lotte - L7 Residences

5.0 star property

Photo gallery for L7 West Lake Hanoi By Lotte - L7 Residences

Reception
Food and drink
Outdoor pool
Exterior
Lounge

Reviews

9.8 out of 10
Exceptional

Apart-hotel

Sleeps 3

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$270
includes taxes & fees
27 Mar - 28 Mar

Explore the area

View map
Alley No. 683 Lac Long Quan Street, Tay Ho Ward, Hanoi, 124000
  • Place, Lotte Mall Tay Ho
    ‪1 min walk‬
  • Place, West Lake
    ‪3 min walk‬
  • Place, Ho Tay Water Park
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

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About the area

Hanoi

You'll be connected to a shopping centre at L7 West Lake Hanoi By Lotte - L7 Residences, and within just a 10-minute stroll of West Lake and Lotte Mall Tay Ho. Highlights at this luxury aparthotel include 2 restaurants, and in-room kitchenettes and free WiFi. .Each apartment is soundproofed and features Smart televisions with cable channels, along with free wired Internet, free bottled water and a safe. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. A kitchenette, a microwave and a hairdryer are also available. .A day of pampering can include massages and facials. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Tay Ho aparthotel include Hoan Kiem Lake and Ho Chi Minh Mausoleum.
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What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 3 min walk - 0.3 km
  • Trinh Cong Son Walking Street - 5 min walk - 0.5 km
  • Rising Sun Park - 5 min walk - 0.5 km
  • Ho Tay Water Park - 5 min walk - 0.5 km

Getting around

  • Ga Co Loa Station - 13 min drive
  • Ga Thuong Tin Station - 24 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

Restaurants

  • ‪Pizza 4Ps - ‬6 min walk
  • ‪Sen Tây Hồ - ‬6 min walk
  • ‪Layered - ‬1 min walk
  • ‪Cộng - ‬4 min walk
  • ‪Marukame Udon - ‬2 min walk

About this property

L7 West Lake Hanoi By Lotte - L7 Residences

L7 West Lake Hanoi By Lotte - L7 Residences offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a vending machine, and a garden are also featured at the luxury L7 West Lake Hanoi By Lotte - L7 Residences. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi aparthotel.

  • 192 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
L7 West Lake Hanoi By Lotte - L7 Residences offers 192 air-conditioned accommodations with a safe and complimentary bottles of water. Accommodation at this 5-star aparthotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 65-inch Smart televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Similar properties

House, 1 King Bed (Upper) | Living area
L7 WEST LAKE HANOI By LOTTE HOTELS
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 390 reviews
The price is AU$287
includes taxes & fees
4 Apr - 5 Apr
L7 WEST LAKE HANOI By LOTTE HOTELS

Property amenities

Pool/Spa

  • Facials
  • Massage
  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe
  • Vending machine
  • Wedding services

Location highlights

  • Connected to a shopping centre

Things to do

  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 192 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L7 West Lake Hanoi By Lotte - L7 Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking allowed: in designated areas

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 554400 for adults and from VND 277200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

L7 WEST LAKE HANOI L7 RESIDENCES
L7 WEST LAKE HANOI BY LOTTE – L7 RESIDENCES
L7 West Lake Hanoi By Lotte - L7 Residences Hanoi
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at L7 West Lake Hanoi By Lotte - L7 Residences?

L7 West Lake Hanoi By Lotte - L7 Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at L7 West Lake Hanoi By Lotte - L7 Residences?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at L7 West Lake Hanoi By Lotte - L7 Residences on 27 Mar 2026 start from AU$270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at L7 West Lake Hanoi By Lotte - L7 Residences?

Yep, L7 West Lake Hanoi By Lotte - L7 Residences has a free self car park.

Is there a spa on site at L7 West Lake Hanoi By Lotte - L7 Residences?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does L7 West Lake Hanoi By Lotte - L7 Residences have a pool?

L7 West Lake Hanoi By Lotte - L7 Residences has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does L7 West Lake Hanoi By Lotte - L7 Residences have a waterslide?

No, there is no waterslide at L7 West Lake Hanoi By Lotte - L7 Residences, but Ho Tay Water Park is a short 8-minute walk away.

What luxury perks are available at L7 West Lake Hanoi By Lotte - L7 Residences?

L7 West Lake Hanoi By Lotte - L7 Residences features an outdoor pool, a steam room and 2 restaurants.

Does L7 West Lake Hanoi By Lotte - L7 Residences serve breakfast?

You bet, buffet breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at L7 West Lake Hanoi By Lotte - L7 Residences?

No, L7 West Lake Hanoi By Lotte - L7 Residences does not offer an airport shuttle service.

Is there a bar or restaurant at L7 West Lake Hanoi By Lotte - L7 Residences?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at L7 West Lake Hanoi By Lotte - L7 Residences?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at L7 West Lake Hanoi By Lotte - L7 Residences?

No, pets and service animals are not allowed.

L7 West Lake Hanoi By Lotte - L7 Residences Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

John, Fullerton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just about the Lotte mall tayho. Very convenient to the airport as well as grab something to eat
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities
Excellent value
Stayed 8 nights in Nov 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, amenities
Clean, spacious rooms with great amenities and access to the pool and bar upstairs.
Stayed 1 night in Nov 2025

10/10 Excellent

Hoa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a really nice experience, and I’d definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Teck Heng

Liked: Cleanliness, room comfort
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Joydeep

Liked: Cleanliness, property conditions & facilities
My son and I stayed in a spacious one bedroom apartment. The apartment is in a high rise with an infinity pool (with glorious city views) and a decent bar on the rooftop. There is washer-dryer, big fridge-freezer in the apartment; also a kitchenette with pots and pans etc. The building is attached to an upscale mall with a Starbucks, a big grocery store and lots of food options. About a twenty minute drive from the Old market area. Highly recommend for a family of four or less. The only bed is a queen but there is a decent sofa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, room comfort
New and friendly hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Jan

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hung Ching

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

PEI-CHUN

Stayed 3 nights in Apr 2025

10/10 Excellent

CHANGSEOB

Liked: Cleanliness, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Eun ju

Business traveller
Liked: Cleanliness, room comfort
출장때마다 L7 이용합니다. 호텔 시설도 롯데몰 이용도 너무 만족합니다..
Stayed 1 night in Jan 2025

10/10 Excellent

Ohhyeon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Yin Chieh

Travelled with family
Liked: Cleanliness, room comfort
整體是好的,但缺點是晚上睡覺會聽到轟轟轟的聲音,疑似是冷卻水塔之類的聲音,及外面馬路機車聲蠻大的
Stayed 1 night in Nov 2024

10/10 Excellent

Youngmin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Hyunwook

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024