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Jademay Airport Hotel

Property class: 2.5

Photo gallery for Jademay Airport Hotel

A hotel room with two beds, a desk, a chair, and a window with blinds.
A modern bathroom with a marble sink, a shower, and a toilet.
A small room with two chairs and a table, a window with blinds, and a wall socket.
A reception desk with a sign for Jademay Airport Hotel, a ceiling fan, a wooden cabinet, and a beige sofa.
A building with a sign reading "JADE MAY AIRPORT HOTEL".

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$43
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
08 Duong Truc Chinh Phia Tay, Dien Xa, Hanoi, 10000
  • Place, Melinh Plaza
    ‪8 min drive‬
  • Place, Thanh Chuong Viet Palace
    ‪16 min drive‬
  • Place, West Lake
    ‪29 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Double Room, Balcony

A bedroom with a bed, a desk, a chair, a wardrobe, and a mirror.

Superior Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room, Balcony

A hotel room with two beds, a desk with a kettle, a fan, and a painting on the wall.

Superior Quadruple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About the area

Hanoi

A family-friendly stay in Hanoi awaits you at Jademay Airport Hotel. You'll be 4.3 km (2.7 mi) from Melinh Plaza and 11.7 km (7.3 mi) from Thanh Chuong Viet Palace. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and supervised childcare. Additionally, you'll find a fridge in a common area, dry cleaning/laundry services and multilingual staff. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this Noi Bai hotel you'll find West Lake.

What's nearby

  • Melinh Plaza - 8 min drive - 5.2 km
  • Thanh Chuong Viet Palace - 16 min drive - 12.0 km
  • Vantri Golf Club - 24 min drive - 14.7 km
  • Nhat Tan Bridge - 25 min drive - 27.1 km
  • West Lake - 29 min drive - 30.0 km

Getting around

  • Ga Thạch Loi Station - 16 min drive
  • Ga Phuc Yen Station - 17 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Urbanmarket - ‬5 min drive
  • ‪Lucky Restaurant - ‬8 min drive
  • ‪Lucky Café - ‬5 min drive
  • ‪Bamboo Cafe - ‬15 min walk

About this property

Jademay Airport Hotel

As a guest of Jademay Airport Hotel, you'll find multilingual staff, dry cleaning/laundry services, and a television in common area. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The family-friendly Jademay Airport Hotel also features a lift, a fridge in a common area, and a water dispenser. Free self parking is available.

Smoking is allowed in designated areas at this Hanoi hotel.

  • 10 guestrooms or units
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Fridge in a common area
  • Water dispenser
Jademay Airport Hotel offers 10 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies. 32-inch Smart televisions come with digital channels and pay-per-view films.

Bathrooms include a shower and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of VND 150000 at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 80000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

Is parking available at Jademay Airport Hotel?

Yep, Jademay Airport Hotel has a free self car park.

How much does it cost to stay at Jademay Airport Hotel?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Jademay Airport Hotel on 27 Oct 2026 start from AU$43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Jademay Airport Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Jademay Airport Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Jademay Airport Hotel?

No, pets are not allowed.

Jademay Airport Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, super clean rooms and elevator, perfect for a quick airport transfer
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was very clean and the staff was excellent, very helpful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport with free shuttle. Big room. Comfy bed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and the young lady at the front desk was point on with our accommodations, made an immediate arrangement for our ride to the airport and was just sweet and personable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great airport area hotel. No Frills. Good price. Just don’t plan on getting anything to eat in the area if you check in later in the evening .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
all great, so close to the airport, the room was a bit chilly. the amenities are newly build
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful. Location is very close to the airport so convenient for those late arrivals or early departures. Room was very clean and comfortable. Thank you
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Do not stay here! The young man at the front desk tried very hard to be helpful but the “boss” refused. The hotel did not book the airport shuttle as promised. The room was blistering hot and when I asked for a simple sheet to sleep under instead of a heavy duvet, the manager refused. The water in the shower never got hot at night but was ok the next morning. The whole area is dirty and sketchy. Grab doesn’t even deliver food here and there is almost nothing close to walk to and eat. I stayed here to be close to the airport but next time I am in Hanoi, I will stay at a real hotel and ride ten minutes longer to the airport. My whole trip to Vietnam for two weeks was so perfect except for this sketchy “hotel”. Zero stars!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店代找的機場接駁車比預約的時間早到，令行程更加安心
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport about 5 mins drive and you can arrange pick up and drop off with the hitel staff. The room was clean and spacious and have all the necessary toiletries you’d need. They also have a massage chair on the reception you can pay and use which was great and a mini grocery should you need something quick! Staff are so friendly and helpful esp Loiue! Thank you for accomodating all my requests appreciate it :)
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
新しいので部屋はとても綺麗。アメニティもひと通り整っている。 ファミリールームでキングサイズ2台に4人宿泊。大人2人寝ても充分なベッドの広さ。 シャワーは仕切りや湯船がないので、洗面トイレに水が飛び散る。 （ハノイに比べたら、近くにあまり飲食店がない。売店も小さいのが数店舗あるが価格表記がなく、観光客価格と住民価格を使い分けている感じ。） 飛行機を乗るための繋ぎとして宿泊するには便利なホテル。空港からGRABで5分〜10分。早朝でもすぐにつかまるし問題なく移動可能。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切 タクシー予約も適切な料金 朝のお起こしは約束よりやや遅れた
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situé juste a côté de l'aéroport international, cet hôtel est conforme aux photos, la chambre était grande, avec 3 fenêtres. Tout était propre et les services de taxi pour l'aéroport est imbattable. Accueil très chaleureux de la part du personnel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗なお部屋でした。 備え付けのスリッパのサイズが小さかったのが残念。 値段以上のクオリティで満足です。 部屋に時計があるといいな。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, vale muito a pena!

Excelente hotel, super perto do aeroporto, com vários restaurantes nas redondezas para café e almoço. A equipe foi muito gentil e prestativa, muito solicitos e deram várias dicas do que fazer na região. Com certeza ficaria novamente!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025