"Thank you for great rooms .. the best coffee offered in rooms .. plunger & ground coffee .. tops... just make wifi free no one has to pay for that any ... " More
The restaurant, Cafe Du Lac, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, sauna, kids' swimming pool, and pool loungers. Business amenities include a conference center, a business center, and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 5-star Tay Ho hotel, you'll be 4 km (2.5 mi) from Hoan Kiem Lake.
30 Apr. 2016 by Trang
Dear Anonymous, Thank you for choosing InterContinental Hanoi Westlake for your stay in Hanoi. It is really great to know that we can make a memorable stay for you by our services. We are very much looking forward to welcoming you back in the near future. Kind regards, Trang Nguyen PA to General Manager
25 Aug. 2015 by Trang
Dear barry, Thank you for your comment from your recent stay with us. I am very glad to know you had a great experience during your stay at InterContinental Hanoi Westlake. We hope to have opportunities to serving again soon. Kind regards, Trang Nguyen PA to General Manager
12 Aug. 2015 by Trang
Dear Guest, It is great to receive positive feedback from our guests. Thank you for your great comments. InterContinental Hanoi Westlake doesnot offer the guests a surreal resort feeling in the middle of the busy Hanoi only with its uniquelocation, but also with its top-quality services. I hope to welcome you back soon. Warm regards, Trang Nguyen PA to General Manager
InterContinental Hanoi Westlake, an IHG Hotel offers its guests a children's pool, an outdoor pool, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury InterContinental Hanoi Westlake, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hanoi hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
InterContinental Hanoi Westlake, an IHG Hotel offers 318 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Cafe Du Lac - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Milan - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.
Saigon - This restaurant specializes in Asian cuisine and serves dinner only.
Onsite venue #4 - cocktail bar.
Late night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
InterContinental Hanoi Westlake, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.