InterContinental Hanoi Westlake, an IHG Hotel: Deals & Reviews (Hanoi, VNM)

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Luxury lakefront hotel, walk to West Lake

Classic Room, 1 King Bed, City View, Overwater | City view

Daily buffet breakfast (USD 23 per person)

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

Spa

Laundry

Bar

Check out the area

5 Tu Hoa, Hanoi, 10000

West Lake2 min walk
Ho Chi Minh Mausoleum3 min drive
Hoan Kiem Lake5 min drive
Hanoi (HAN-Noi Bai Intl.)30 min drive

Room options

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
1 King Bed

Classic Room (Upgraded)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
Partial lake view
Sleeps 3
1 Single Bed

Suite, 1 Bedroom, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Separate bedroom

Private bathroom

86 sq m
City view
Sleeps 2
1 Single Bed

Classic Room, 1 King Bed, Accessible, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, Lake View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
Lake view
Sleeps 3
2 Single Beds

Junior Suite, 1 King Bed, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

60 sq m
Lake view
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
Lake view
Sleeps 3
2 Single Beds

Suite, 1 Bedroom, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
1 Single Bed

Classic Room, 1 King Bed, Lake View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
Lake view
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, City View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
2 Single Beds

Suite, 1 Bedroom, Lake View

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

70 sq m
Lake view
Sleeps 3
1 Single Bed

Junior Suite, 1 King Bed, City View

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

50 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Lake View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
Lake view
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Washer/dryer

Pillow menu

Select Comfort bed

2 bedrooms

129 sq m
City view
Sleeps 4
1 Single Bed

Classic Room, 2 Single Beds, Lake View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
Lake view
Sleeps 3
2 Single Beds

Presidential Suite, Multiple Beds, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

2 bedrooms

Private bathroom

Lake view
Sleeps 6
2 King Beds

Classic Room

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
1 Single Bed

Classic Room, 2 Single Beds, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
2 Single Beds

Classic Room, 2 Single Beds, City View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
2 Single Beds

Classic Room, 1 King Bed, City View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, City View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Private bathroom

Bathrobes

43 sq m
Lake view
Sleeps 3
1 King Bed

Suite, 3 Bedrooms, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

3 bedrooms

Private bathroom

172 sq m
Partial lake view
Sleeps 6
1 Single Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

30 May - 31 May

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at InterContinental Hanoi Westlake, an IHG Hotel. You'll be 0.1 km (0.1 mi) from West Lake and 3.1 km (1.9 mi) from Ho Chi Minh Mausoleum. Highlights at this hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .The restaurant, Cafe Du Lac, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Tay Ho hotel, you'll be 3.1 km (1.9 mi) from Dong Xuan Market and 3.7 km (2.3 mi) from Hanoi Old Town Night Market.

What's nearby

West Lake - 2 min walk
Ho Chi Minh Mausoleum - 3 min drive
Dong Xuan Market - 4 min drive
Hanoi Old Town Night Market - 5 min drive
Hoan Kiem Lake - 5 min drive

Getting around

Hanoi Long Bien Station - 8 min drive
Ga Co Loa Station - 14 min drive
Hanoi (HAN-Noi Bai Intl.) - 30 min drive

Restaurants

The Slavic Teahouse - 4 min walk
Sheraton Club Lounge - 3 min walk
Oven D'or Restaurant - 3 min walk
Sunset Bar - 3 min walk
Thuỷ Nộm - 4 min walk

About this property

InterContinental Hanoi Westlake, an IHG Hotel

Luxury lakefront hotel, walk to West Lake

InterContinental Hanoi Westlake, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and spa services are also featured at the luxury InterContinental Hanoi Westlake, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

318 guestrooms or units

5 levels

3 dining venues

3 bars or lounges

Conference rooms

Deli

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

InterContinental Hanoi Westlake, an IHG Hotel offers 318 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site

Food and drink

Daily buffet breakfast available for a fee: USD 23 per person
3 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cafe Du Lac
Milan
Saigon

Things to do

24-hour health club
Children's pool
Full-service spa
Library
Outdoor pool
Sauna
Steam room

Family friendly

Children's pool
Free cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre
Meeting rooms

Outdoors

Garden
On a lake
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 steps to reach entrance
Front entrance ramp
Lift (98 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchairs on site

5 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Free cot
Pillow menu
Rollaway/extra bed (surcharge)
Select Comfort mattress

Bathroom

Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels

Entertainment

LCD TV with premium channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Outdoor space

Balcony

Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for USD 45.36 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 23 per person
Airport shuttle fee: USD 88 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 45.36 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Westlake InterContinental

InterContinental Hanoi Westlake

InterContinental Westlake

InterContinental Westlake Hotel

InterContinental Westlake Hotel Hanoi

Intercontinental Hanoi Westlake Hotel Hanoi

InterContinental Hanoi Westlake Hotel

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake, an IHG Hotel Hotel

InterContinental Hanoi Westlake, an IHG Hotel Hanoi

InterContinental Hanoi Westlake, an IHG Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at InterContinental Hanoi Westlake, an IHG Hotel?

InterContinental Hanoi Westlake, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Hanoi Westlake, an IHG Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at InterContinental Hanoi Westlake, an IHG Hotel on 1 June 2024 start from AU$219.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, InterContinental Hanoi Westlake, an IHG Hotel has a free self car park.

Is there a spa on site at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Hanoi Westlake, an IHG Hotel. You'll enjoy services like massages.

Does InterContinental Hanoi Westlake, an IHG Hotel have a pool?

InterContinental Hanoi Westlake, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at InterContinental Hanoi Westlake, an IHG Hotel?

InterContinental Hanoi Westlake, an IHG Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and 24-hour room service.

What makes InterContinental Hanoi Westlake, an IHG Hotel a romantic place to stay?

Couples spa treatments and pool-view dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Hanoi Westlake, an IHG Hotel.

Is InterContinental Hanoi Westlake, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Hanoi Westlake, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at InterContinental Hanoi Westlake, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Hanoi Westlake, an IHG Hotel serve breakfast?

You bet, our visitors quite like the buffet breakfast here! Offered daily, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at InterContinental Hanoi Westlake, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Hanoi Westlake, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Hanoi Westlake, an IHG Hotel?

No, pets are not allowed.

InterContinental Hanoi Westlake, an IHG Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

YuJung

15 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff, cleanliness, housekeeping service is good. But the food at Saigon restaurant was really under par, not what you would expect from a 5 star hotel.

Stayed 5 nights in Feb 2024

10/10 Excellent

Michele

6 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buffet, staff and ambience top notch

Amazing hotel in Hanoi. Very peaceful. We have stayed in 3 different hotels in Hanoi and the staff and buffet breakfast cannot be beat!

Stayed 3 nights in Feb 2024

10/10 Excellent

Travel

6 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Janice

8 Jan 2024

Stayed 4 nights in Dec 2023

10/10 Excellent

William

1 Jan 2024

Liked: Cleanliness, staff & service

Fantastic place to stay.

Stayed 4 nights in Dec 2023

10/10 Excellent

William

Travelled with group

1 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is absolutely spectacular. We stayed here for three nights. The morning buffet was to die for. After a day walking around in Hanoi you will appreciate how quiet it is on the lake. Staff couldn't do enough for us… Highly recommend staying here.

Stayed 3 nights in Dec 2023

10/10 Excellent

MATHEW

27 Dec 2023

Stayed 4 nights in Dec 2023

10/10 Excellent

Leslie

26 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2023

10/10 Excellent

Candy

25 Dec 2023

Stayed 1 night in Dec 2023

6/10 Okay

Peter

20 Dec 2023

Stayed 2 nights in Dec 2023

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InterContinental Hanoi Westlake, an IHG Hotel

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Photo gallery for InterContinental Hanoi Westlake, an IHG Hotel

Wonderful

Popular amenities

Check out the area

Room options

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Highlights

View all photos for Classic Room (Upgraded)

Classic Room (Upgraded)

Highlights

View all photos for Suite, 1 Bedroom, Overwater (Residence)

Suite, 1 Bedroom, Overwater (Residence)

Highlights

View all photos for Classic Room, 1 King Bed, Accessible, City View

Classic Room, 1 King Bed, Accessible, City View

Highlights

View all photos for Classic Room, 2 Single Beds, Lake View (Club)

Classic Room, 2 Single Beds, Lake View (Club)

Highlights

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Highlights

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Classic Room, 2 Single Beds, Lake View

Highlights

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

View all photos for Classic Room, 1 King Bed, Lake View (Club)

Classic Room, 1 King Bed, Lake View (Club)

Highlights

View all photos for Classic Room, 2 Single Beds, City View, Overwater

Classic Room, 2 Single Beds, City View, Overwater

Highlights

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Highlights

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Highlights

View all photos for Classic Room, 1 King Bed, Lake View, Overwater

Classic Room, 1 King Bed, Lake View, Overwater

Highlights

View all photos for Suite, 2 Bedrooms, Overwater (Residence)

Suite, 2 Bedrooms, Overwater (Residence)

Highlights

View all photos for Classic Room, 2 Single Beds, Lake View, Overwater

Classic Room, 2 Single Beds, Lake View, Overwater

Highlights

View all photos for Presidential Suite, Multiple Beds, Lake View

Presidential Suite, Multiple Beds, Lake View

Highlights

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Classic Room

Highlights

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Classic Room, 2 Single Beds, City View

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View all photos for Classic Room, 2 Single Beds, City View (Club)

Classic Room, 2 Single Beds, City View (Club)

Highlights

View all photos for Classic Room, 1 King Bed, City View (Club)

Classic Room, 1 King Bed, City View (Club)

Highlights

View all photos for Classic Room, 1 King Bed, City View, Overwater

Classic Room, 1 King Bed, City View, Overwater

Highlights

View all photos for Classic Room, 1 King Bed, Lake View

Classic Room, 1 King Bed, Lake View

Highlights

View all photos for Suite, 3 Bedrooms, Overwater (Residence)

Suite, 3 Bedrooms, Overwater (Residence)

Highlights

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About the area

Hanoi