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Imperial Hotel & Spa

4.0 star property
Art Deco Hanoi hotel connected to the convention centre, steps from Hang Gai Street

Photo gallery for Imperial Hotel & Spa

Outdoor banquet area
Lobby lounge
Breakfast buffet
Connecting Room City View | Exterior
Imperial Suite Room with Old Quarter View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View map
44 Hang Hanh Street, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
HDTV
Renovated in 2016
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
HDTV
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room with City view

Minibar, in-room safe, individually decorated, individually furnished

Premium Room with City view

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Room with City view

View from room

Junior Suite Room with City view

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite Balcony Room

Suite Balcony Room

Suite Balcony Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Connecting Room City View

View from room

Connecting Room City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, individually decorated, individually furnished

Family Suite

  • Sleeps 3

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • Sleeps 2

View all photos for Suite with Balcony

Minibar, in-room safe, individually decorated, individually furnished

Suite with Balcony

  • Sleeps 2

View all photos for Premium Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Executive Room

  • Sleeps 2

Connecting Room With City View

  • Sleeps 4

View all photos for Deluxe Room

Bathroom

Deluxe Room

  • Sleeps 2

View all photos for Imperial Suite

Minibar, in-room safe, individually decorated, individually furnished

Imperial Suite

  • Sleeps 2

About the area

Hanoi

Imperial Hotel & Spa places you in the centre of Hanoi, connected to the convention centre and within a short 5-minute stroll of Hoan Kiem Lake and Hang Gai Street. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A pampering day can include hot stone massages and Swedish massages along with body scrubs, body treatments and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a free manager's reception. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 3 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Imperial Hotel & Spa

Art Deco Hanoi hotel connected to the convention centre, steps from Hang Gai Street
Imperial Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A nightclub, a rooftop terrace, and spa services are also featured at the family-friendly Imperial Hotel & Spa. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 40 guestrooms or units
  • 8 levels
  • Built in 2009
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 7 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a provincial park
  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Imperial Hotel & Spa?

Imperial Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Imperial Hotel & Spa?

Yep, there is an onsite spa at Imperial Hotel & Spa. You'll enjoy heaps of services like body scrubs and body treatments, as well as hot stone massages.

What makes Imperial Hotel & Spa a romantic place to stay?

Romance packages and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Imperial Hotel & Spa.

Is Imperial Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and travel cots in the guestrooms, it's no surprise that Imperial Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Imperial Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Imperial Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Imperial Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Imperial Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Imperial Hotel & Spa?

No, pets are not allowed.

Reviews

Imperial Hotel & Spa Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 250 out of 328 reviews
Rating 8 - Good. 57 out of 328 reviews
Rating 6 - Okay. 15 out of 328 reviews
Rating 4 - Poor. 2 out of 328 reviews
Rating 2 - Terrible. 4 out of 328 reviews

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique

Stayed 2 nights in Apr 2025

8/10 Good

Pierre, Caguas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
Stayed 3 nights in Apr 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2025

10/10 Excellent

JENNIFER-HANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and close to everything
Stayed 2 nights in Apr 2025

6/10 Okay

Udawattage Dinesh Chaminda, Singapore

Business traveller
Liked: Cleanliness, staff & service
Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kyung Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay in Old Quarter

Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and decent location in old quarter

Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
Stayed 1 night in Feb 2025

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel calme

Hôtel situé dans la vielle ville de Hanoi. Les chambres sont calme et de bonne grandeur. Le personne est gentil et le déjeuner de style buffet est bon.
Stayed 3 nights in Feb 2025

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable

Hôtel situé dans le old town de Hanoi. Le service est bien et les déjeuner sont de style buffets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd visit to Hanoi. This was by far the best hotel I have stayed in. The thing that impressed me the most was the staff. Every single one of them was a 10! And the feee breakfast spread was amazing. I am definitely staying here again next year.
Stayed 17 nights in Jan 2025

8/10 Good

Lien

Travelled with family
Liked: Cleanliness, staff & service
Services are the best The hotel need to renovate,
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Stayed 2 nights in Jan 2025

8/10 Good

Yongyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolina, sao paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
Stayed 5 nights in Jan 2025

10/10 Excellent

John & Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 4 nights at Imperial Hotel and Spa. We found all the staff very friendly, helpful and polite - they all made us feel welcome, arranged everything from booking tours to transport. They were very kind in storing some of our suitcases while we went on a two night Ha Long Bay cruise - they certainly went out of their way to accommodate any request. The breakfast was delicious and every day seemed to have different selections. The room was spacious, clean and had comfortable large beds. The hotel is situated on a quieter street in the old quarter and it was just perfect at the end of the day to have a peaceful sleep.
Stayed 4 nights in Jan 2025

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuffs and great location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ee Sin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is top notch. They gave us very good advice on places to visit and recommended good eateries at Old Quarters. Special mention to Tom, Suzie and team. Very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince
Stayed 2 nights in Oct 2024

6/10 Okay

Arun

Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 6 nights at the Imperial Hotel & Spa, and it was such a wonderful stay! The hotel is in a great location, just a block away from Hoan Kiem Lake and walkable to so many attractions, restaurants, shops, and really great coffee shops. The staff was so excellent! We were always greeted with a smile and they always made sure we had everything that we needed. We got some great massages, the breakfast staff always remembered us and how we like to order our pho, and the front door staff rarely let us open the door. They do such a great job of making guests feel so personally cared for.