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Heritage Ham Long Hotel & Spa

4.5 star property
Luxury hotel with 2 restaurants and free breakfast

Photo gallery for Heritage Ham Long Hotel & Spa

Property entrance
Buffet
Couples treatment room(s), body treatments, aromatherapy
Couples treatment room(s), body treatments, aromatherapy
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Spa
  • Room service
The current price is AU$122
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
42 P.Hàm Long, 100, Hoan Kiem, Hanoi, 111111
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Room No Window.

Junior Room No Window.

Junior Room No Window.

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window

Deluxe Room with Internal Window

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

Premier Room Open Window

Premier Room Open Window

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View

Premium Deluxe Room City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window

Kitchen Studio Open Window

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Smart TV
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View

Balcony Deluxe Room City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room

Heritage Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window

Suite with Living Room Open Window

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for DELUXE ROOM

Minibar, in-room safe, desk, laptop workspace

DELUXE ROOM

  • Sleeps 2

View all photos for HERITAGE SUITE

Minibar, in-room safe, desk, laptop workspace

HERITAGE SUITE

  • Sleeps 2

View all photos for JUNIOR ROOM

Minibar, in-room safe, desk, laptop workspace

JUNIOR ROOM

  • Sleeps 2

View all photos for STUDIO KITCHEN

Minibar, in-room safe, desk, laptop workspace

STUDIO KITCHEN

  • Sleeps 2

View all photos for PREMIER DOUBLE ROOM

Bathroom

PREMIER DOUBLE ROOM

  • Sleeps 2

View all photos for FAMILY CONNECTING ROOM

Minibar, in-room safe, desk, laptop workspace

FAMILY CONNECTING ROOM

  • Sleeps 4

View all photos for PREMIUM DELUXE

Minibar, in-room safe, desk, laptop workspace

PREMIUM DELUXE

  • Sleeps 2

View all photos for ROOM WITH BALCONY

Minibar, in-room safe, desk, laptop workspace

ROOM WITH BALCONY

  • Sleeps 2

SUITE WITH LIVING ROOM

  • Sleeps 2

STANDARD TRIPLE ROOM

  • Sleeps 3

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About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Heritage Ham Long Hotel & Spa. Within just a 15-minute stroll, you'll find popular places like Hoan Kiem Lake and Hanoi Opera House. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free buffet breakfast. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of airport pick-up service. .Within a 30-minute walk of this 4.5-property class Hoan Kiem hotel, attractions include St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.

What's nearby

  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km
  • Thang Long Water Puppet Theatre - 20 min walk - 1.7 km
  • Hanoi Old Town Night Market - 2 min drive - 1.5 km

Getting around

  • Hanoi Railway Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Bếp Quán - ‬1 min walk
  • ‪Bún Chả - ‬1 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪Me&An - ‬2 min walk
  • ‪Phở trộn Trần Hưng Đạo - ‬2 min walk

About this property

Heritage Ham Long Hotel & Spa

Luxury hotel with 2 restaurants and free breakfast
Heritage Ham Long Hotel & Spa offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Heritage Ham Long Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4.5-star Hanoi hotel is smoke free.

  • 100 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heritage Ham Long Hotel & Spa offers 100 accommodations with minibars and a safe. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Ham Long Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 550000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Apple Pay and Samsung Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

Is there a spa on site at Heritage Ham Long Hotel & Spa?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

How much does it cost to stay at Heritage Ham Long Hotel & Spa?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Heritage Ham Long Hotel & Spa on 4 Nov 2025 start from AU$121.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Ham Long Hotel & Spa have a pool?

Heritage Ham Long Hotel & Spa has a seasonal outdoor pool. The pool is open from January to December.

What makes Heritage Ham Long Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Heritage Ham Long Hotel & Spa.

Does Heritage Ham Long Hotel & Spa serve breakfast?

You bet, complimentary buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Heritage Ham Long Hotel & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Heritage Ham Long Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Heritage Ham Long Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Heritage Ham Long Hotel & Spa?

No, pets and service animals are not allowed.