Hanoi Victor Gallery Hotel & Spa

4.0 star property
Beaux Arts Hanoi hotel connected to a shopping centre, a quick walk to Hanoi Old Town Night Market

Photo gallery for Hanoi Victor Gallery Hotel & Spa

Bar (on property)
Business centre
Reception
Panoramic Room, 1 King Bed, Balcony, City View
Shower, designer toiletries, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
The current price is AU$48
includes taxes & fees
14 June - 15 June

Explore the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

Family Room, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

Victor suite room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

King double room with city view

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Room, 1 King Bed, Bathtub, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About the area

Hanoi

You'll be connected to a shopping centre at Hanoi Victor Gallery Hotel & Spa, and within a short 5-minute stroll of Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market. Highlights at this family-friendly hotel include a full-service spa, a restaurant and free buffet breakfast. .A relaxing visit to Victor Beauty Spa can include deep-tissue massages, Swedish massages and mani/pedis. The family restaurant, Victor Family restaurant, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Captain Sky Bar - ‬1 min walk

About this property

Hanoi Victor Gallery Hotel & Spa

Beaux Arts Hanoi hotel connected to a shopping centre, a quick walk to Hanoi Old Town Night Market
Hanoi Victor Gallery Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hanoi Victor Gallery Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Victor Gallery Hotel & Spa was completed in December 2022.

Smoking is allowed in designated areas at this Beaux Arts Hanoi hotel.

  • 1 building
  • 39 guestrooms or units
  • 10 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Locker space
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hanoi Victor Gallery Hotel & Spa offers 39 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Victor Beauty Spa has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is open daily.

Languages

English, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (VND 10 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a lake

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 2021
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Victor Gallery Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 699000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per child: VND 999999 (up to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self-parking fee: VND 10 per day
  • Rollaway bed fee: VND 699000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number +8498567533

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Victor Gallery & Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Victor Gallery Hotel & Spa?

Hanoi Victor Gallery Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi Victor Gallery Hotel & Spa?

As of 11 June 2025, prices found for a 1-night stay for 2 adults at Hanoi Victor Gallery Hotel & Spa on 14 June 2025 start from AU$48.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hanoi Victor Gallery Hotel & Spa?

Yep, Hanoi Victor Gallery Hotel & Spa has a self car park for VND 10 per day.

Is there a spa on site at Hanoi Victor Gallery Hotel & Spa?

Yep, Victor Beauty Spa is available for guests. You'll enjoy services like sports massages.

What makes Hanoi Victor Gallery Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hanoi Victor Gallery Hotel & Spa.

Is Hanoi Victor Gallery Hotel & Spa family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Hanoi Victor Gallery Hotel & Spa is a hit with families.

Does Hanoi Victor Gallery Hotel & Spa serve breakfast?

You bet, complimentary buffet breakfast is offered daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hanoi Victor Gallery Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Victor Gallery Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hanoi Victor Gallery Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Victor Gallery Hotel & Spa?

No, pets and service animals are not allowed.

Hanoi Victor Gallery Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 502 out of 597 reviews
Rating 8 - Good. 31 out of 597 reviews
Rating 6 - Okay. 23 out of 597 reviews
Rating 4 - Poor. 19 out of 597 reviews
Rating 2 - Terrible. 22 out of 597 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

derdussen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was super friendly and nice. Hotel is beautiful and very good location. We loved this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

kayin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, lovely staffs, new – large – nice decoration room. We loved Victor group.
Stayed 1 night in Feb 2025

10/10 Excellent

chamba

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2025

10/10 Excellent

beary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel with lovely service, excellent tour, large room. We will comeback.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Stayed 6 nights in Feb 2025

10/10 Excellent

Claude, Goodman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities

Do not stay here!!

Not a 4 star hotel ! We Stayed in a King room which was not at all maintained. Including: -No TV for the length of the stay. -Broken and mouldy bathroom fixtures. -Refilled toiletries / bottles (Yuck!). -Dismal breakfast offerings, nothing like what is advertised. -Cordial instead of OJ or any Juice. -Basic filter coffee and UHT milk ( no fresh ) I could go on but… You have been warned!
Stayed 2 nights in Feb 2025

10/10 Excellent

prokill

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs was nice - friendly and everything in this hotel is great. We’re highly recommending *****
Stayed 1 night in Jan 2025

10/10 Excellent

julius

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, professional staffs, Excellent spa service and tour. We will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

conrad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with outstanding service, excellent tour, great location and room.
Stayed 1 night in Jan 2025

10/10 Excellent

paton

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like Hanoi victor Gallery hotel so much. Hotel staff was nice and helpful. We have large, very clean room. Hotel location was great.
Stayed 1 night in Jan 2025

10/10 Excellent

butle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top pick up, one of the most beautiful hotel in Hanoi with great location, new room, great package tours. We’ll comeback.
Stayed 1 night in Jan 2025

10/10 Excellent

jenkin

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi victor gallery hotel & restaurant is one of wonderful hotel in Hanoi old quarter with new – beautiful - clean room, nice - great restaurant with French food. We’re highly recommend.
Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
We booked the Victor Gallery but on arrival were transferred to their sister hotel across the road the Victor rooftop, as there was no twin room available at the gallery. Hotel was okay overall, reasonably priced, good location and staff were very pleasant. However the room environment was not as clean as you would expect with dust under the beds and in dust the cupboard holding the fridge. Bed linen and towels were clean. This did not detract from our great experience in Hanoi.
Stayed 3 nights in Mar 2025

10/10 Excellent

berke

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Top luxury hotel with wonderful service, beautiful room, great location and excellent tours. We’ll comeback again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, staff, slightly old building

Nice hotel in the heart of the old town. Like most buildings in Hanoi's old quarter it's not too flashy, but my room was large, comfortable, and quiet. Breakfast was also decent the few times I went. Staff was always top notch and helpful. Location is also excellent, with tons of options for food and drink within a 10 min walk. I loved Hanoi and this hotel was a positive part of the experience.
Stayed 7 nights in Jan 2025

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fantastic location. Our room was in desperate need of a new mattress, bedding and pillows. A couple of the walls needed to be cleaned. Otherwise, okay.
Stayed 5 nights in Feb 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Over priced. Ok overall, but not great. Not really 4*
Stayed 3 nights in Feb 2025

10/10 Excellent

WILLIAM, ALLENTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and outstanding staff. They greet you with smiles when you arrive and when you go out. Everyone is so helpful and if there is a problem with your room they take care of it immediately. Very easy check in and checkout. I’ve stayed here three different years and will gladly return next year.
Stayed 3 nights in Feb 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Property conditions & facilities

DO NOT STAY HERE - health hazard

The property was mouldy - they gave us 2rooms on the 9th floor which were covered in mould. When we went back down to complain the guy at reception didn’t care at all. After 10mins of waiting for him to do something about it - (he wasn’t actually doing anything!) I told him we wanted new rooms - he took me to the 5th floor to show us 1 room he said was available - it was still not cleaned - this was at 10:30pm! We had booked 2 nights - we left after the first night & stayed at a very nice hotel. I asked to speak with the manager first thing the next morning but was told he was not coming in as it was a Sunday!! The guy who checked us in the night before told me the manager would be in at 8am & he would speak to me… This hotel is NOT AS DESCRIBED - no safe in room, no pillow menu, no pillow top bed, no blackout curtains & the windows certainly weren’t soundproofed! You could hear every noise from the street as if the windows were wide open. The breakfast was diabolical - everything was stone cold as they cooked up a pile of fried eggs & left them on a plate, same with spring rolls - the cutlery was filthy. This hotel is 2 star at best by western standards. SAVE YOUR MONEY & book elsewhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and everything went very well! I would love to stay here again in the future!
Stayed 2 nights in Feb 2025

4/10 Poor

Michael C

Disliked: Staff & service, property conditions & facilities

Poor stay @ Victor Gallery Hotel

I was not impressed by this hotel. The late evening karaoke sound from outdoor in the street was echoing through my room most of the night. I asked for a different room, but they were booked up. When I went to take a shower the hose disconnected from the Fossett. Water was all over the floor. The bellhop finally came and fixed it, late evening. Shower stall design was very poor allowing additional water to get all over the floor in the bathroom. I went to neighboring Victor rooftop bar and restaurant property down the street for a meal. Very overpriced and incredibly poor service for how much I was charged. I would not go back to the Victor gallery hotel chain again. I felt the description on Hotels.com about the hotel was misleading.
Stayed 1 night in Jan 2025

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dr. Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Ruby helped set up travel for me when I left to Ha Long Bay and she arranged transportation to Ninh Binh. She was wonderful in helping me schedule my trip. It's a great hotel. Very nice room with a view of the street below. I highly recommend.
Stayed 2 nights in Jan 2025