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Phoenix Legend Hotel

3.0 star property

Photo gallery for Phoenix Legend Hotel

A reception area with a large poster of tourist destinations, a leather sofa, a glass table with a vase of flowers, and potted plants.
A dining area with multiple tables, chairs, and a ceiling fan.
A hotel lobby with a reception desk, an elevator, a decorative wall, and a flower arrangement.
The exterior of Phoenix Legend Hotel with a sign for Trung Nam Hai Group.
A room with a glass-top table holding a fruit bowl, a bottle of water, and a box of tissues. A door with a view of buildings is visible in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is AU$38
includes taxes & fees
10 Aug - 11 Aug

Explore the area

View map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Double Balcony

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a wooden headboard.

Double Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, City View

A hotel room with a bed, bedside table, a mirror, a TV, a window with curtains, and a vase with flowers.

Superior Double Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Family With Window

A hotel room with a wooden floor, a bed with red pillows, a bedside table with a vase of flowers, a desk with a computer and a vase of red roses, and a mirror on the wall.

Deluxe Family With Window

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Quadruple with Window

A hotel room with two beds, a television, and a desk with a computer.

Superior Quadruple with Window

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior - 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior - 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony, City View

A hotel room with a wooden bed, white walls, and a large window with curtains.

Deluxe Double Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double Room

A bedroom with a wooden bed, a nightstand, a dresser, a mirror, a blue rug, and a door leading to a bathroom.

Junior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room With Balcony

A hotel room with a wooden bed, a desk, a chair, a mirror, and a small table with a vase and fruit.

Double Room With Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Hanoi

Phoenix Legend Hotel puts you in the heart of Hanoi, connected to a shopping centre and within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .A day of pampering can include Thai massages, facials and aromatherapy. At the hotel's restaurant, you can grab a bite to eat. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3-property class Old Quarter hotel include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hang Gai Street - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Mỳ Phố - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬1 min walk
  • ‪Nem Chua Rán Bà Già - ‬2 min walk

About this property

Phoenix Legend Hotel

There's a restaurant on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Phoenix Legend Hotel.

This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 8 levels
  • Built in 2009
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Phoenix Legend Hotel offers 25 air-conditioned accommodations with computers and minibars. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$42
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 500 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: VND 230,000 for adults and VND 119,999 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Spa

  • Aromatherapy
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Phoenix Legend Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 230000 for adults and from VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (return)
  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash and mobile payments. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Phoenix Legend Hotel?

Phoenix Legend Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phoenix Legend Hotel?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at Phoenix Legend Hotel on 10 Aug 2026 start from AU$38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Phoenix Legend Hotel?

There's no onsite spa, but this property does offer services like facials as well as Thai massages.

Does Phoenix Legend Hotel serve breakfast?

Sure does, buffet brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Phoenix Legend Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Phoenix Legend Hotel?

Yep, you can grab a meal at Phoenix Legend Hotel's onsite restaurant.

What time are check-in & check-out at Phoenix Legend Hotel?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Phoenix Legend Hotel?

No, pets and service animals are not allowed.

Phoenix Legend Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 76 out of 152 reviews
Rating 8 - Good. 38 out of 152 reviews
Rating 6 - Okay. 18 out of 152 reviews
Rating 4 - Poor. 9 out of 152 reviews
Rating 2 - Terrible. 11 out of 152 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Location in old quarter is excellent! Beware the waters in the fridge are at a cost, but they refill small bottles daily. Overall, great staff and place.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent location. Cozy room in excellent condition. Clean and beautiful decor.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gerald

Liked: Amenities, property conditions & facilities
Clean room, helpful staff, and good location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, and quiet place
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant. TV not working, only one key for the room. Breakfast was good; however, facility breakfast site is 5 minutes walking distance.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room, superior room lighting, and helpful staff.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, centrally located, rooms are definitely dated.. If you're looking for a place to crash and you're not too picky. It's a great location
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Amdy

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Very good for shops. The air conditioning was good except on very hot days. Staff did things fine but they were not as friendly as other hotels in Hanoi
Stayed 10 nights in Feb 2026
Verified review

2/10 Terrible

Aimee

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't eat breakfast
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Sandra

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mold in room and bathroom. Dust on all ledges.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness
Clean room
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Binh

Disliked: Cleanliness, amenities, property conditions & facilities
The room was totally not ready for our arrival. For a quadruple room booking there were only 2 towels, 2 pairs of slippers, 2 bottle of water, coffe and tea were not replenished, etc.
Toilet tank broken
Sink strainer broken
Shower curtain broken
Shower head holder broken
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Tho

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Diem

Liked: Cleanliness
Disliked: Amenities
To eat breakfast, you have to walk to other location, and the food were limited
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, Great Value.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.
Verified review

6/10 Okay

Steven paul

Liked: Cleanliness, staff & service
Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

SAW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under construction. It is very dirty and dusty. The water pipe is not working well. The toilet flush button is broken.The beds are unomfortable. The wardrobe is very dusty and spider web there too . The breakfast is very bad. Some are expired. We have to walk out from hotel to other place to have breakfast. The person who incharge breakfast is not friendly. Alot of flies on the food. We booked for 2 nights and we reached there night time. We only stay there one night and changed the hotel. We cant get refund as we had checked in. We find that they should be honest regarding to the hotel conditions. The price is almost the same as other hotels.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Teddy

Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Stay Here

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

IGARASHI

Disliked: Cleanliness, amenities, property conditions & facilities
客室に前に宿泊した方の飲み物の飲み残しが置いたままだった。 シャワーから急にお湯が出なくなり凍えそうになった。 また門限があり、24時から翌朝7時まで出入りすることができないと言われました。 バルコニーも鍵がかかっていて出られず、タバコを吸う方や、夜遅くまで旅を楽しみたい方には不向きです。 スタッフ2人のうち、若い方の接客が素晴らしかっただけにこの評価をしないといけないのが残念です。
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Vincent

Liked: Cleanliness, staff & service
Disliked: Amenities
Dans les faits, l’hôtel est propre, la chambre parfaitement nettoyé, un personnel sympathique et un petit-déjeuner buffet très bon. De l’autre côté, on m’a donné la chambre la plus pourrie : la plus petite, éclairée en pleine nuit comme en plein jour car l’enseigne néon est sous la fenêtre, avec des centaines de mouches d’humidité, un wifi qui ne marchait pas, un coffre fort en panne, une télécommande qui ne commande pas la climatisation. Tout cela alors que j’avais pris une chambre exécutive et que le bonus VIP devait me permettre d’être surclassé en cas de disponibilité. Il a fallu que je me fâche pour qu’on le change de chambre et obtenir une chambre standard. Ils se sont moqués du client, c’est INACCEPTABLE !
Chambre
Chambre
Salle de bain
Stayed 12 nights in Oct 2025
Verified review

6/10 Okay

CHANGHUN

Disliked: Cleanliness

저렴하게 지내기 좋은 호텔

가격이 싸고 위치가 좋음. 조식이 무료임. 그런데 깨끗하지는 않음.
Stayed 5 nights in Jun 2025