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Hanoi Prime Garden Hotel & Spa

Property class: 3.5

Photo gallery for Hanoi Prime Garden Hotel & Spa

Restaurant
A modern hotel room with a large bed, a desk with a TV, a chair, and a painting on the wall.
Reception
Meeting facility
A modern hotel room with two beds, a large mural, a TV, and a wardrobe.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
36-38 Hang Huong, Hoan Kiem, Hanoi, 844
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Double or Twin Room

A modern hotel room with two beds, a large mural, and a view of a mountainous landscape.

Classic Double or Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a desk with a TV, a chair, and a painting on the wall.

Deluxe Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

A modern bedroom with a large bed, a mural on the wall, and a unique ceiling design.

Executive Double or Twin Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

A modern hotel room with a large bed, a desk, and a chair. There is a TV on the wall and a window with curtains.

Family Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Family Suite, City View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Senior Suite, Balcony

Room

Senior Suite, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Hanoi

At Hanoi Prime Garden Hotel & Spa you'll be within just a 10-minute stroll of popular attractions like Dong Xuan Market and Hanoi Old Town Night Market. Highlights at this hotel include a full-service spa and in-room free WiFi. .A day of pampering at Prime Garden Spa can include access to the hot springs/mineral springs and sauna. Business amenities include a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. .Within a 15-minute walk of this 3.5-property class Hanoi hotel, attractions include Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive

Restaurants

  • ‪Phở Gà Đặc Biệt - ‬1 min walk
  • ‪Tép Vietnamese Restaurant - ‬4 min walk
  • ‪Cà Bóp - ‬3 min walk
  • ‪Avos & Mango Wrap & Go - ‬3 min walk
  • ‪Gallery Bespoke Cocktail Bar - ‬1 min walk

About this property

Hanoi Prime Garden Hotel & Spa

Hanoi Prime Garden Hotel & Spa offers its guests a full-service spa. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Prime Garden Hotel & Spa.

This 3.5-star Hanoi hotel is smoke free.

  • 46 guestrooms or units
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Locker space
  • 1 conference room
Hanoi Prime Garden Hotel & Spa offers 46 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prime Garden Spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Hanoi Prime Garden & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel
Hanoi Prime Garden Hotel & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Prime Garden Hotel & Spa?

Hanoi Prime Garden Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hanoi Prime Garden Hotel & Spa?

Yep, Prime Garden Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs.

What makes Hanoi Prime Garden Hotel & Spa a romantic place to stay?

A hot tub and 24-hour room service, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hanoi Prime Garden Hotel & Spa.

Is there a free airport shuttle available at Hanoi Prime Garden Hotel & Spa?

No, Hanoi Prime Garden Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Hanoi Prime Garden Hotel & Spa?

Check-out time is noon.

Are pets allowed at Hanoi Prime Garden Hotel & Spa?

No, pets are not allowed.

Hanoi Prime Garden Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn địa điểm tốt,thuận tiện đi lại và rất nhiều đồ ăn đường phố ngay bên cạnh như bún chả,bún ngan...
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khach san đẹp, nhân viên thân thiện tuyệt vời. Phòng rộng, đẹp, sạch và dễ thương, vị trí Trung Tâm
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I have ever stayed in Vietnam. During Covid 19, many hotels closed and almost hotels maintained with minimum service. However Prime Garden hotel and spa was super nice, clean and lovely. We saw only this hotel having so many guests in Hanoi. Now I understand why after spending 1 weeks stayed with this hotel
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの場所を探すのにタクシー降りてから30分くらい探し続けました。またお湯が適温になるまでかなり時間がかかりました。総合的には良かったです。あ、近くにあるKARAOKEはボッタクリなので要注意です。
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Verified review

4/10 Poor

Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020