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Hanoi Malo Boutique Hotel

Property class: 3

Photo gallery for Hanoi Malo Boutique Hotel

Restaurant
Room
Reception
Lobby sitting area
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
30 Lo Su, Hoan Kiem District, Hanoi, 844
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double Room

Room

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Room

Deluxe Double or Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Suite

Room

Family Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Family Room

Room

Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Room, Connecting Rooms

Room

Room, Connecting Rooms

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Room

Standard Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Exterior

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9.8 out of 10, Exceptional, 1,000 reviews
The price is AU$594
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About the area

Hanoi

At Hanoi Malo Boutique Hotel you'll be within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include dry cleaning/laundry services, free newspapers in the lobby and a porter/bellboy. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3-property class Old Quarter hotel include Hanoi Opera House and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • The Old Quarter Gallery - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪EEM Cafe - ‬1 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk
  • ‪Colette French Bistro & Wine Bar - ‬1 min walk
  • ‪Authentic Hotel - ‬1 min walk

About this property

Hanoi Malo Boutique Hotel

There's a restaurant on site. Public spaces have free WiFi. Hanoi Malo Boutique Hotel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Hanoi Malo Boutique Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Hanoi hotel is smoke free.

  • 21 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hanoi Malo Boutique Hotel offers 21 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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  • Breakfast included
  • Spa
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 420000 per vehicle (one-way)
  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Hanoi Malo Hotel Hanoi
Hanoi Malo Boutique Hotel Hotel
Hanoi Malo Boutique Hotel Hanoi
Hanoi Malo Boutique Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Malo Boutique Hotel?

Hanoi Malo Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hanoi Malo Boutique Hotel?

Yep, Hanoi Malo Boutique Hotel has a free self car park.

Is there a spa on site at Hanoi Malo Boutique Hotel?

Yep, there is an onsite spa at Hanoi Malo Boutique Hotel.

Is there a free airport shuttle available at Hanoi Malo Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Malo Boutique Hotel?

Yep, you can grab a meal at Hanoi Malo Boutique Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hanoi Malo Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Malo Boutique Hotel?

No, pets are not allowed.

Hanoi Malo Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 140 reviews
Rating 8 - Good. 10 out of 140 reviews
Rating 6 - Okay. 5 out of 140 reviews
Rating 4 - Poor. 13 out of 140 reviews
Rating 2 - Terrible. 16 out of 140 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and great location, staffs so friendly and helpful…
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, friendly staff, value for money
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs, good hotel and great location. We loved our 701 room, big, beautiful and clean
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs, very good service...hotel near hoàn kiếm lake
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had excellent stay at hotel, good room, goood service and great location, very professional staffs…
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family room, good location, friendly staffs , ms Rosa arranged my family for great trip to Halong bay...Great service and staffs
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Good and new room
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Clean rooms and spacious for its location. Friendly and welcoming staff.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you ms Rosa and staffs who made our stay so lovely and special
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel nearby hoankiem lake, good location, hotel can organized all kind of tours, halong bay, ninhbinh, train, flights, mekong delta.....
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had loverly stay, ms Rosa organized great trip to haling bay and sapa….
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy room, good location and very good staff. We enjoy staying in the hotel. Many restaurant and cafe around. Recommend!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lovely hotel nearby the lake. Room so spacious and beautiful, ms Rosa was super helful
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in center of city, it's hoankiem lake and entertaiment place, room is clean and nice,
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fungerar perfekt

Very nice hotel
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The nicest hotel in central city. Ms Rosa arranged all our trip in Vietnam, city tour, Halong, Ninh Binh tour... We were satisfied with hotel experience
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and big, i really like it
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had wonderful stay with big family suite room, we had great stay , great service, thank you so much for wonderful stay. Ms Rosa was nice manager
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to walk everywhere. Ms Rosa was super lovely woman
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staffs are friendly,
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had excellent experience with this hotel, the family suite room so big and comfortable for family of 4 members. Ms Rosa hotel manager was super nice and helpful, she treated us like her friends, organized everything for us in Vietnam for 1 months travel. We love ❤️ so much Malo hotel and ms Rosa
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Way overpriced hotel

The only good thing about this hotel is the friendly staff. Its way overpriced ×2 at least. Book something else
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
This is a 2 star hotel.
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet property close to the river, however quite difficult to find as it’s down an alleyway. The room was nice and had a mini fridge and soaps for the shower etc. Staff were very helpful with booking a taxi to the airport
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice and lovely, the staffs very friendly and professional, hotel arranged great trip to Halong bay with Dragon bay cruise, hotel near Hoankiem lake, very good location... the