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Hanoi HM Boutique Hotel

3.0 star property
Hotel connected to a shopping centre in Hanoi with a restaurant

Photo gallery for Hanoi HM Boutique Hotel

Front of property
Family Triple Room, Partial Lake View
Breakfast, lunch, dinner served; international cuisine
Reception
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
No 3 Hang Dau, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room

Safe

Deluxe Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

  • Partial lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Living area

Executive Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Balcony, Tower

Family Room, Balcony, Tower

Family Room, Balcony, Tower

  • Lake view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe (Day Use - 3 Hours Only)

Minibar, in-room safe, desk, laptop workspace

Deluxe (Day Use - 3 Hours Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room, City View

Family Triple Room, City View

Family Triple Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Triple Room, Partial Lake View

Family Triple Room, Partial Lake View

Family Triple Room, Partial Lake View

  • Partial lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Connecting room

Minibar, in-room safe, desk, laptop workspace

Family Connecting room

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2

Executive Double or Twin Room with City View

  • Sleeps 2

Junior Suite with Lake View

  • Sleeps 2

View all photos for Suite Balcony

Minibar, in-room safe, desk, laptop workspace

Suite Balcony

  • Sleeps 2

Suite With Lake View

  • Sleeps 2

Family Suite

  • Sleeps 4

Triple-1 Queen, 1 Single, No Parking

  • Sleeps 3

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

  • Sleeps 2

Family Room, Balcony, Tower

  • Sleeps 4

Family Triple Room With City View

  • Sleeps 3

Family Triple Room, Partial Lake View

  • Sleeps 3

Connecting Family Room

  • Sleeps 4

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About the area

Hanoi

You'll be connected to a shopping centre at Hanoi HM Boutique Hotel, and within a short 5-minute stroll of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, HM Lake View, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Old Quarter hotel include Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪HaNoi HomeBrew - ‬1 min walk
  • ‪giao mùa - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬1 min walk
  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Bún Ngan 87 Nguyễn Hữu Huân - ‬1 min walk

About this property

Hanoi HM Boutique Hotel

Hotel connected to a shopping centre in Hanoi with a restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hanoi HM Boutique Hotel. For a fee, parking is available. A complete renovation of Hanoi HM Boutique Hotel was completed in October 2021.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 22 guestrooms or units
  • 10 levels
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Hanoi HM Boutique Hotel offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Hanoi Lotus Boutique Hotel
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered valet parking on site (VND 150,000 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HM Lake View

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - October 2021

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi HM Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 315000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 420000.00 per vehicle (one way)
  • Valet parking fee: VND 150000 per night
  • Rollaway bed fee: VND 315000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi HM Boutique Hotel
HM Boutique Hotel
Hanoi HM Boutique
Hanoi HM Boutique Hotel Hotel
Hanoi HM Boutique Hotel Hanoi
Hanoi HM Boutique Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi HM Boutique Hotel?

Hanoi HM Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hanoi HM Boutique Hotel?

Yep, Hanoi HM Boutique Hotel has uncovered valet parking for VND 150000 per night.

Does Hanoi HM Boutique Hotel serve breakfast?

Yep, buffet breakfast is available daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Hanoi HM Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi HM Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hanoi HM Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi HM Boutique Hotel?

No, pets and service animals are not allowed.

Hanoi HM Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 318 reviews
Rating 8 - Good. 117 out of 318 reviews
Rating 6 - Okay. 30 out of 318 reviews
Rating 4 - Poor. 9 out of 318 reviews
Rating 2 - Terrible. 11 out of 318 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres Sandoval

Stayed 1 night in Oct 2025

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The HM Hanoi boutique hotel is in a perfect central location in the Old Quarter of Hanoi just a short walk from Hoan Kiem Lake and the water puppet theatre The reception staff were all incredibly friendly and helpful. The rooms are spacious and clean but are very worn and could do with updating. Otherwise they were comfortable. We had breakfast included in our booking but after seeing what was on offer we decided against eating there Despite all of the above I would recommend this hotel for location, value for money and the staff :)
Stayed 3 nights in Oct 2025

8/10 Good

Mark

Travelled with group
Disliked: Property conditions & facilities
Reasonable hotel in a convenient location close to restaurants and tourist attractions. The place is a little cluttered. For example there is a large fridge or freezer blocking the staircase. The rooms look great in the pictures however they were a little run down when we stayed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thaddeus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Friendly staff and an excellent location right in the heart of Hanoi’s Old Quarter, close to restaurants, street food, and various activities.
Stayed 1 night in Mar 2025

2/10 Terrible

Minh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheating
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, very comfortable room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Sebastiano, Housto

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very well located, the staff is great they would go beyond to make guests to feel welcome and meet their expectations. Lili is the motor of the hotel. Will recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super helpful staff, clean spacious rooms, delicious breakfast, rooftop terrace
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Hope

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Hanoi HM Boutique Hotel were wonderful. We were greeted with a refreshing glass of tea upon our arrival. Even though we arrived to early to check in, they took the time to answer our questions and even book a tour which was terrific. Great hotel, great value for your money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denzel

Liked: Amenities
Great
Stayed 1 night in Oct 2024

6/10 Okay

Prarthana

Its a very average 2 star hotel. Location is good if you want to be around the hustle bustle of the old quarters.
Stayed 1 night in Aug 2024

10/10 Excellent

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Terrance

Stayed 1 night in Jun 2024

6/10 Okay

Johanna

Travelled with family
Disliked: Cleanliness

Just an ‘OK’ hotel

Hotel wa just “ok”. Not filthy but the shower didn’t drain well and it didn’t look clean. Some of the front desk staff weren’t the friendliest. Overall, nothing positive or negative really stood out about this place. There are cheaper and better places to stay in the same area. I would opt for them before this place.
Stayed 2 nights in May 2024

8/10 Good

Nicole

Travelled with partner
Liked: Amenities
Great location and very nice people!
Stayed 2 nights in Mar 2024

6/10 Okay

Troy

Good cost effective option

Not the best hotel, but was okay for the price and great location. Staff were friendly, breakfast was very average. Rooms had boarded up windows so not a lot of natural light.
Stayed 2 nights in Jan 2024

10/10 Excellent

LUAN, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of everything amazing location

8/10 Good

Deyanira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Nov 2023

8/10 Good

Deepa

Stayed 3 nights in Sep 2023

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff Breakfast is good (buffet and can request your order) Rooms are clean and spacious, not always quiet but you are in downtown, it is expected
Stayed 2 nights in Sep 2023

6/10 Okay

Chirag

Disliked: Property conditions & facilities
The property pictures look quite good but in reality the deluxe room was so cramped for even one person, glad that I didn't have to share the room with another person. The property is quite average and probably not worth the money they charge.
Stayed 5 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023