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Hanoi Elite Hotel

3.5 star property
Family-friendly hotel connected to a shopping centre in Hanoi with a 24-hour front desk

Photo gallery for Hanoi Elite Hotel

Exterior
Reception
Exterior
Superior Room
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
10/50 Dao Duy Tu, Hanoi, 00000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Washer/dryer
Fan
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Washer/dryer
Fan
Premium bedding
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Washer/dryer
Fan
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Washer/dryer
Fan
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Hanoi

Hanoi Elite Hotel puts you in the heart of Hanoi, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Hanoi Old Town Night Market and Hoan Kiem Lake. Highlights at this family-friendly hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3.5-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Ta Hien Street - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Dong Xuan Market - 5 min walk - 0.5 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Tom's Bar - ‬1 min walk
  • ‪1900 LE THÉÂTRE - ‬1 min walk
  • ‪Chim ngói nướng Tạ Hiện - ‬1 min walk
  • ‪Bia Hơi Lương Ngọc Quyến - ‬2 min walk
  • ‪Madam Tran Restaurant - ‬1 min walk

About this property

Hanoi Elite Hotel

Family-friendly hotel connected to a shopping centre in Hanoi with a 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A library, tour/ticket assistance, and concierge services are also featured at the family-friendly Hanoi Elite Hotel.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 1 building
  • 12 guestrooms or units
  • 6 levels
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
Hanoi Elite Hotel offers 12 accommodations with washers/dryers and computers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 60,000 for children
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Computer
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Elite Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 60000 for children
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 450000 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Elite Hanoi
Elite Hanoi Hotel
Elite Hotel Hanoi
Hanoi Elite
Hanoi Elite Hotel
Hanoi Hotel Elite
Hotel Elite Hanoi
Hanoi Elite Hotel Hotel
Hanoi Elite Hotel Hanoi
Hanoi Elite Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Elite Hotel?

Hanoi Elite Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hanoi Elite Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hanoi Elite Hotel.

Is Hanoi Elite Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hanoi Elite Hotel is a hit with families.

Does Hanoi Elite Hotel serve breakfast?

You bet, cooked-to-order brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hanoi Elite Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hanoi Elite Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Elite Hotel?

No, pets and service animals are not allowed.

Hanoi Elite Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 243 out of 350 reviews
Rating 8 - Good. 75 out of 350 reviews
Rating 6 - Okay. 14 out of 350 reviews
Rating 4 - Poor. 13 out of 350 reviews
Rating 2 - Terrible. 5 out of 350 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place However like a lot of places in Hanoi narrow but high I was on 6th floor so must be able to walk up stairs to room Staff very helpful
Stayed 10 nights in Nov 2025

4/10 Poor

Koo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kitchen was untied and dirty the staff were dirty, and the end of my staying, the book me for a transport a minibus 12 seater, they haven’t an compartment for laggage and in the end of my arrival the driver damage my lagagge , l contact the hotel and l send a photo of the damage, but they never go back to me.
Stayed 3 nights in Sep 2025

8/10 Good

Julius

Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice. All of them. All of the time. They were also very helpful. Made you feel more like family than a guest. There’s no elevator. The stairs are narrow and I was on the 6th floor. I looked at it as a fitness opportunity! Haha. The bed was so comfortable. The air conditioning in the room was a life safer. Shower was like a spa. Was a great experience. Clean nice, great people. One more thing. Definitely buy a SIM card in Nam, not abroad. My Mint - minternational roaming sim, didn’t word for even a second. my iWatch saved me. Waypoints and offline maps. Hote;l had old school paper maps that helped as well. Definitely would stay here again. If I go back to the old quarter.
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent ⭐️⭐️⭐️⭐️⭐️

This place is truly excellent, clean and perfectly located for walking. The manager David will make sure your stay is perfect! Wonderful staff and the orange juice is so refreshing. Thank-you.
Stayed 1 night in Aug 2025

8/10 Good

Thong

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Thong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a small alley, so it will take about 2 min walk from the big road. Good WiFi, firm bed, soft pillow, kettle for hot water, shower separated from the toilet and sink, clean and new amenities, quiet area even close to the noisy beer quarter,. The staff is especially very helpful with advise and carrying heavy luggage upstairs as no elevator available. The only down points are no elevator, sewer smell bathroom, useless safe box (can't be used as it's already closed). Price very affordable and cheaper than other places. I'll give it 4.5/5.
Stayed 1 night in Jul 2025

10/10 Excellent

tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Was a little difficult to find to begin with but great service and comfortable room! Would recommend to others
Stayed 2 nights in Jul 2025

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

saurabh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is located in the old quarters. Good location but quiet room. Excellent Staff especially Mr David. Good breakfast. Order it a night before if you have an early start next day. The beer street is 50 to 80 mts away. Washrooms have health faucets. Totally Recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

6/10 Okay

DANIEL

Travelled with partner
Liked: Property conditions & facilities
The hotel has a great location, down an alley, close to, but not in the action. The staff were super helpful. The beds were comfortable. The rooms could have been cleaner; there was mold growing on a few surfaces in the bathroom. The fridge stops working when you leave the room - we lost some food to this. The stairs are hot and tight. No elevator. David and Tracey helped make our stay amazing. The cost of the hotel for what you get is a little high compared to other hotels in the Old Quarter.
Stayed 2 nights in May 2025

10/10 Excellent

Boanerges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Old Quarter

The staff was incredibly helpful and nice. Breakfast was included and there were many great food and drink options. The hotel's location next to Beer Street was great for a live atmosphere. The hotel's location also allowed for easy pick up during tours to Ha Long Bay and Ninh Bing. My wife and I would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jollene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. They gave great recommendations of things to do and see. We were able to store our bags for the day before we checked in and also after we checked out. The room was clean and comfortable. The staff change the towels daily. Old quarter is super walkable and the hotel is situated in a great place. It’s near a very noisy bar street but the hotel room was quiet!
Stayed 4 nights in Apr 2025

4/10 Poor

kaijen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

CC

The smell is really bad inside the room and outside the property. The lobby was the worst and I had no idea how the staff handled it and served the breakfast without the air conditioning. There is no lift in the building so if you thought you could manage to walk to 6th floor with narrow staircases. Good luck.
Stayed 1 night in Apr 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator
Stayed 1 night in Apr 2025

4/10 Poor

Evelyn

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No elevator. Room is small, bathroom need major renovation. Staff was excellent specially Michael.
Stayed 3 nights in Mar 2025

2/10 Terrible

Julia

Stayed 1 night in Feb 2025

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Tiffany

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty and dungy. Staff was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very helpful hotel staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 2 nights in Oct 2024

8/10 Good

Roberto

As this property is 70 meters to “Beer Street”, expect the party music to penetrate the walls until 2 a.m.
Stayed 8 nights in Jan 2025

4/10 Poor

Mohammad W

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean but poor-quality towels, bedsheets, etc.
Stayed 4 nights in Jan 2025

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service
the property has 6 floors but no elevator or lift. That makes ít didficult for senior or people who has knee problem to go up or down if they on the top floors. The propert also is located in a small alley wide enough for one motorcylcle to pass. But the service was good. They did their best to make you feel comfortable
Stayed 6 nights in Jan 2025