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Hanoi E Central Hotel

Property class: 4

Photo gallery for Hanoi E Central Hotel

A balcony with a wrought iron railing, wooden chairs, a small round table, and a potted palm tree.
A hotel room with a bed, pillows, a red bench, and a wall-mounted TV.
A library with bookshelves, a table with candles, and a chair.
The exterior of E Central Hotel with a large glass facade, a blue entrance door, and a framed sign on an easel.
A dining area with multiple tables and chairs, a patterned floor, and a view through a glass door.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$167
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior King Room without Window

A neatly made bed with white linens, a wooden nightstand with a lamp, and a laptop.

Superior King Room without Window

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, City View

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Executive Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a chair, a tray with books, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a computer, a chair, and a window with curtains.

Deluxe Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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9.0 out of 10, Wonderful, 630 reviews
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includes taxes & fees
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About the area

Hanoi

You'll be connected to a shopping centre at Hanoi E Central Hotel, and within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Cha Ca Lang restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Old Quarter hotel include Hanoi Opera House and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Ngoc Son Temple - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪Cafe Giảng - ‬4 min walk
  • ‪giao mùa - ‬2 min walk
  • ‪Hanoi Coffee Station - ‬4 min walk
  • ‪Nộm Bò Khô Long Vi Dung - ‬4 min walk
  • ‪Xôi Yến - ‬4 min walk

About this property

Hanoi E Central Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at the business-friendly Hanoi E Central Hotel. For a fee, parking is available.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 9 levels
  • Built in 2010
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Fridge in a common area
  • Bar or lounge
  • Dining venue
Hanoi E Central Hotel offers 21 air-conditioned accommodations with minibars and free newspapers. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cha Ca Lang restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 480000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 912000 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Hanoi E Central Hotel.

Property is also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi E Central Hotel?

Hanoi E Central Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi E Central Hotel?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Hanoi E Central Hotel on 24 Aug 2026 start from AU$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hanoi E Central Hotel?

Yep, Hanoi E Central Hotel has valet parking for VND 300000 per night.

Is there a spa on site at Hanoi E Central Hotel?

There's no onsite spa, but this property does offer spa services.

What makes Hanoi E Central Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Hanoi E Central Hotel.

Is Hanoi E Central Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Hanoi E Central Hotel is a hit with families.

Is there a free airport shuttle available at Hanoi E Central Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi E Central Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hanoi E Central Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi E Central Hotel?

No, pets are not allowed.

Hanoi E Central Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 275 out of 348 reviews
Rating 8 - Good. 62 out of 348 reviews
Rating 6 - Okay. 8 out of 348 reviews
Rating 4 - Poor. 2 out of 348 reviews
Rating 2 - Terrible. 1 out of 348 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice hotel, nice place to everywhere
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, helpful and friendly staff. Will stay here again if we return to Hanoi.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest and central hotel in Old Quarter. Hotel arranged all kind of trip for My family, good service and good prices…
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to lake and eating place and massage
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing location, stop notch staff! Great place
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Huyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 1 night, the staff are excellent whatever we asked for help.
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities
So good stay
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Phieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable bed. Very good service to the airport.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Puilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable to any tour spots, a lot of restaurants around, hotel provided a list of Vietnamese food in English and Vietnamese name, so I could understand what to order when I went out; free storage suitcase, free breakfast
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is second to none
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this stay was really good. Not full on centre of the Old quarter, but just a jump away from the lake. The staff is very helpful with any questions you have and very kind.
Verified review

8/10 Good

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent to the lake and Old Quarter. The staff is very friendly and accommodating: helped us with last minute tours, changed currency, and arranged for airport drop off. Room was clean and modern. Loved our stay there ❤️.
Stayed 3 nights in Jun 2022
Verified review

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Many dining options nearby. Helpful, professional and courteous hotel staff. Hotel breakfast buffet needs improvements.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Benedict Tian Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and hospitable staff. We were also given a complimentary basket of fruits which was not expected at all.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Yeo-Re

very friendly and accomodating
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service & Nice Location

Neo and everyone who works here is so kind and helpful. It really made my stay more enjoyable.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel truly captured Hanoi for me....the hospitality here is at the highest level....the kindest staff....great breakfast....I was sad to leave this place....and I will definitely stay there again as it was everything I could hope for and more...
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in centre on Hanoi. Great staff. Good food.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very convenient to most of the places.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most pleasant stay here! The concierge made every effort to make my stay enjoyable and even looked after me when I fell sick in Hanoi. I strongly recommend E Central to anyone visiting Hanoi and wanting to experience the Old Quarter.
Verified review

10/10 Excellent

Chiahn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but a bit old...all street foods around
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everywhere
Stayed 1 night in Oct 2023