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Hanoi Cozy House

3.0 star property

Photo gallery for Hanoi Cozy House

Breakfast, lunch and dinner served
Shower, free toiletries, hair dryer, slippers
Superior Double or Twin Room
Scooter/moped
Property entrance

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View map
20 Hang Can, Hoan Kiem, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room

Shower, free toiletries, hair dryer, slippers

Deluxe Single Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

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About the area

Hanoi

Hanoi Cozy House places you steps from Hanoi Old Town Night Market and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. .Attractions within a 20-minute walk of this 3-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and West Lake.

What's nearby

  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Dong Xuan Market - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Train Street - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪A Coffe - ‬2 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Bánh Xèo Nem Cuốn - ‬2 min walk
  • ‪Bun Rieu Lan Ong - ‬1 min walk
  • ‪Chả Cá Lã Vọng - ‬1 min walk

About this property

Hanoi Cozy House

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hanoi Cozy House also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hanoi Cozy House offers 25 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Spa
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 146 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Cozy House Hotel
Hanoi Cozy House Hanoi
Hanoi Cozy House Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Cozy House?

Hanoi Cozy House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hanoi Cozy House?

No, Hanoi Cozy House does not offer an airport shuttle service.

Is there a bar or restaurant at Hanoi Cozy House?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hanoi Cozy House?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Cozy House?

No, pets are not allowed.

Hanoi Cozy House Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

5.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verify

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID

The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is located centrally in tourist area and the breakfast isn’t bad, but the room I was given Initially was disgusting (it even had open cans in the fridge)!!! So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests??? On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair. Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock! Just pay couple more dollars to get something decent.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Hmong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the convenient place to go every where‼︎ I stayed in 3 nights. This price is satisfactory very much with breakfast‼︎ They cooks a fried egg and the sausage when I sit down in my table and can eat hot and delicious‼︎ Bread with can use oven‼︎ Ａnd have vegetables, fruit coffee, tea... I think that it is just right space to get communication with other visitors in the breakfast‼︎　 Room is no problem in the water pressure and the temperature control of the shower, too‼︎ Ａncl cleaning of the room is done every day, and a towel or the sheet are clean, too‼︎ Ａll staff was very kind with very very friendly! As I had best point... It was comfortable 3days‼︎ When I go to Hanoi, I want to stay here again‼︎
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Jerry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly, location central, room small and reasonably clean, breakfast options limited. Have to climb tall stairs to access rooms.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
サービスは良かったんだけどゴキブリが出ました。
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Tára

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located, very clean, amazing staff.

The Cozy House is an exceptional place to stay. Centrally located, very clean, and comes with a free breakfast consisting of eggs, bread, coffee, and fruit. My partner and I originally only booked one night here — but we loved it so much that we extended to four nights. The staff is very personable and kind with great suggestions on local places to eat. The front desk is also able to help book tours and buses to different areas of Vietnam. Not to mention there is laundry on-site. I would highly recommend this establishment to anyone looking for a calm sanctuary in the bustling area of the old quarter.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Choon Ki

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Verified

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019