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Hanoi Avatar Hotel

3.5 star property

Photo gallery for Hanoi Avatar Hotel

Buffet
Balcony
Lobby sitting area
Staircase
Premium Quadruple Room, City View | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
75 Hang Dieu Street, Hoan Kiem Dist, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | View from room

Superior Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | View from room

Deluxe Double or Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, City View

Executive Suite, City View | Living room

Executive Suite, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, Balcony

Family Suite, Balcony | Living room

Family Suite, Balcony

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

32-inch LCD TV with satellite channels, TV

Superior Twin Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Quadruple Room, City View

Premium Quadruple Room, City View | View from room

Premium Quadruple Room, City View

  • City view
  • 36 sq m
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 King Bed, Balcony

Honeymoon Suite, 1 King Bed, Balcony | View from room

Honeymoon Suite, 1 King Bed, Balcony

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View

Deluxe Triple Room, City View

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Hanoi

Hanoi Avatar Hotel puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of popular attractions like Train Street and Hoan Kiem Lake. Highlights at this family-friendly hotel include free buffet breakfast, a restaurant and free self-parking. .Enjoy access to scooter/moped rentals, segway hire/tours and bike hire. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.

What's nearby

  • Train Street - 3 min walk - 0.3 km
  • Hang Gai Street - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪mr Bay miền Tây - ‬1 min walk
  • ‪Phở Bò Hàng Da - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu (Hàng Nón) - ‬1 min walk
  • ‪Miến Lươn Đông Thịnh - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - ‬1 min walk

About this property

Hanoi Avatar Hotel

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and multilingual staff are also featured at the family-friendly Hanoi Avatar Hotel. Self parking is free. You'll have access to the health club at a partner property. A complete renovation of Hanoi Avatar Hotel was completed in May 2016.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 1 building
  • 23 guestrooms or units
  • 8 levels
  • 0 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Hanoi Avatar Hotel offers 23 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library
  • Scooter/moped rentals
  • Segway rentals/tours

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Designated smoking areas
  • Renovated entire property - May 2016

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Avatar Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Nova Hanoi
Nova Hotel Hanoi
Hanoi Avatar
Hanoi Avatar Hotel Hotel
Hanoi Avatar Hotel Hanoi
Hanoi Avatar Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Avatar Hotel?

Hanoi Avatar Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hanoi Avatar Hotel?

Yep, Hanoi Avatar Hotel has a free self car park.

What makes Hanoi Avatar Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hanoi Avatar Hotel.

Is Hanoi Avatar Hotel family-friendly?

You bet! With amenities such as supervised childcare and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise that Hanoi Avatar Hotel is a hit with families.

Does Hanoi Avatar Hotel serve breakfast?

Sure does, free buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hanoi Avatar Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hanoi Avatar Hotel?

Yep, you can grab a meal at Hanoi Avatar Hotel's onsite restaurant.

What time are check-in & check-out at Hanoi Avatar Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Avatar Hotel?

No, pets and service animals are not allowed.

Hanoi Avatar Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 85 reviews
Rating 8 - Good. 26 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 5 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best staff

Great place to stay in Hanoi. The staff could not have been more helpful and we definitely would not have had such a great time without them. A must stay! Hands down worth it if you're in Hanoi.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near to several popular food outlets and also the street with several money changers.
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is right in the center of it all! Suberb location, wonderful staff, a good buffet breakfast (only a handful of choices for vegetarians/vegans though). If you can, book a room with a balcony: that traffic going on down the street is fun to watch!
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
朝食がすごく貧相。パンとあと一品しかないようなメニュー。受付スタッフは、笑顔なし。もう二度と泊まらない。
Stayed 1 night in Dec 2019
Verified

6/10 Okay

jeong yeon

Liked: Cleanliness, property conditions & facilities, room comfort

아바타 하노이

가격대비 시설에는 만족합니다. 직원들도 친절하고요. 단 오전 9시쯤이면 객실청소한다고 방문을 노크하는건 저번에도 불편사항으로 생각됐는데 여전하더군요.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

JIHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
중간숙박으로 2박으로 잡았는데 엄청좋았어요 화장실도 괜찮고 샤워하는데도 불편함은 없었습니다. 이불하고 침대도 편했고 소음도 없었어요. 다만 엘베가 없어서 힘들지 그외는 전반적으로는 만족하며 지내다 왔습니다.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Sanjai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Budget Hotel

Good Hotel in this Price Range .
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches

Terrible hotel, first room the shower was over the toilet and we were woken up both mornings at 7 am by the cleaners screaming. We then moved rooms which was infested with cockroaches!
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
도심지에 위치하고 있어 편리한 관광이 가능하고, 특히 직원분들이 매우 친절 합니다. 숙소에서의 뷰고 좋습니다.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานต้อนรับพูดภาษาอังกฤษได้ ห้องพักสะอาดมาก โรงแรมใกล้ร้านอาหาร และแหล่งช้อปปิ้ง การเดินทางสะดวกสบาย
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Hotel was in a great location with easy walking to markets and old quarter attractions
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Shawn

Liked: Staff & service
Good breakfast, location a little bit of walking to the main attractions, most rooms without the window. The pictures showed on the website it’s for Deluxe room only and ít cost $10.- US dollars more. It’s very small hotel
Stayed 4 nights in Apr 2019
Verified

8/10 Good

felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific

The staff were wonderfully helpful. The area was terrific for walking around this interesting city. I would stay here again
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent; really friendly and helpful particularly killi and lilli who both went out of their way to help with organising trips, taxis etc. The location of the hotel is within easy walking distance of all parts of the old quarter with many restaurants and cafes on the doorstep. The beds were comfortable with daily cleaning although rooms could benefit from some decoration and more powerful shower would be an improvement. We stayed for 2 weeks and were more than happy overall but would suggest the larger rooms for long stay. Would recommend balcony room. Many thanks to all staff for wonderful holiday. Would definitely stay again.
Stayed 13 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not bad but no reccomend

방이 좁고 많이 낡았으나 직원은 친절 조식은 아주 별로임
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet fittings are so worn barely working, room is not secured have a sliding window that opens to a walkway and cannot be locked. Yes people can actually climb into your rm. The walkway is lighted in the evening and yes your rm also gets lighted.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

YOUNG JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하노이 시내에 위치하고 분보남보 바로 옆에 있어요! 진짜 최고의 위치에요 ;) 그리고 직원 분들 진짜 친절하세요 ㅠㅠ
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but very clean and convenient!

For my room, it was great. But my sister and cousin had to walk up stairs, I guess it was fine but still, a little tiring after a journey, the staff had been really helpful and friendly though.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*

I travel often for business to Hanoi. Avatar is a great place to stay. Great value and convenient t.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

chansuk

Liked: Staff & service
Disliked: Room comfort

작은방---친절한 직원

가격대비 방이 넘 작았고. 복도중간에 있어 유리창도 없어 불편. 하지만 직원들에 친절하여 좋았습니다
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Not bad hotel, the equipment can be better because we shift rooms to get the air con fix and also for the shower heater, it either very hot or very cold. Will be appreciate if they can be balance.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

โรงแรมน่าอยู่ พนักงานน่ารัก

โรงแรมตั้งอยู่ใจกลาง เดินทางสดวก หาของกินง่าย พนักงานบริการดี ห้องเหมาะสมกับราคา อุ่นสบาย แม้ข้างนอกหนาว มีบริการซักรีด และรถรับส่ง
Stayed 4 nights in Dec 2018
Verified

6/10 Okay

CY

Liked: Cleanliness, staff & service, room comfort
Beds were comfortable but shower pressure was poor
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

BYOUNG SUK

Liked: Cleanliness, staff & service
일단 하루나 이틀 한두명 적은 인원이 쓰기엔 괜찮은거 같아요 저렴한 호텔이야 다 거기서 거기니까 위치도 나쁘지 않아요. 2번째 하노이 방문이라 다른 호텔도 이용해 봤는데 저 가격대 호텔들은 다 거기서 거기예요. 문제는 이번여행이 가족 여행이었는데 너무 급하게 숙소를 옮겨야 하는 바람에 평이 나쁘지 않길래 예약을 했어요. 시티뷰의 3인실은 4층에 있는데 엘리베이터가 없었어요. 예약때 명시가 있었는지 모르겠으나 일단 없는줄 모르고 예약하고 갔기에 심히 당황스러웠습니다. 엄마는 걷는게 힘드신 분이라 엘리베이터는 필수 거든요. 그래서 돈을 더 지불하고 다른 방으로 옮겼는데 옮긴방은 엘리베이터가 있으나 방은 8층이고 엘리베이터는 7층까지밖에 없었어요. 방은 넓고 상태도 괜찮았지만 옥상을 개조하여 만들었는지 비오는 12월은 너무 썰렁하다 못하 추웠고, 밤에 자는데 비가 떨어지는 소리가 무슨 철판에 떨어지는지 너무 씨끄러워서 부모님도 자다가 깨시고... 어차피 하롱베이 크루즈 예약으로 2박밖에 안했지만 다음엔 이용하지 않을거 같습니다. 저가격에 더 괜찮은 숙소 많아요. 아니면 돈 더 주고 더 좋은 숙소에 머무는게 나을거 같습니다.
Stayed 4 nights in Dec 2018
Verified

8/10 Good

WeiChen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨還不錯

還不錯
Stayed 1 night in Dec 2018