This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Other amenities include free newspapers in the lobby, tour/ticket assistance, and a porter. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 3.5-star Old Quarter hotel, you'll be 0.8 km (0.5 mi) from Hoan Kiem Lake.
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The business-friendly HANZ Hanoi De Maison Grand Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This 3.5-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
HANZ Hanoi De Maison Grand Hotel offers 18 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
HANZ Hanoi De Maison Grand Hotel has a restaurant on site.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
HANZ Hanoi De Maison Grand Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: Intertek Cristal (3rd party expert - Global); Ecolab (3rd party expert - Global); CovidClean (Safehotels - global expert); Bureau Veritas (3rd party expert - Global); GBAC STAR Facility Accreditation (global expert); Safe Travels (WTTC - Global); COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.