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Grande Collection Hotel & Spa

4.0 star property

Photo gallery for Grande Collection Hotel & Spa

Buffet
Property entrance
View from room
Minibar, in-room safe, desk, blackout curtains
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$55
includes taxes & fees
7 July - 8 July

Explore the area

View map
46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room (Window)

Minibar, in-room safe, desk, blackout curtains

Family Triple Room (Window)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, City View

Junior Suite, City View | View from room

Junior Suite, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grande Suite, Balcony

Grande Suite, Balcony

Grande Suite, Balcony

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, Balcony

Family Quadruple Room, Balcony | View from room

Family Quadruple Room, Balcony

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room (Window)

Family Quadruple Room (Window)

Family Quadruple Room (Window)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Triple Room, City View

Family Triple Room, City View

Family Triple Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

About the area

Hanoi

Grande Collection Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include in-room free WiFi and LCD TVs. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include spa services, a terrace and dry cleaning/laundry services. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of airport pick-up service. .Within a 20-minute walk of this 4-property class Old Quarter hotel, attractions include St. Joseph's Cathedral of Hanoi and West Lake.

What's nearby

  • Dong Xuan Market - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Train Street - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪Bún Chả Nem Cua Bể - ‬1 min walk
  • ‪Egg Coffee & More - ‬1 min walk
  • ‪Lifted Coffee - ‬1 min walk
  • ‪Nê boong-ke cocktail & wine - ‬1 min walk
  • ‪Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn - ‬1 min walk

About this property

Grande Collection Hotel & Spa

As a guest of Grande Collection Hotel & Spa, you'll find spa services, a terrace, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Grande Collection Hotel & Spa also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 45 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
Grande Collection Hotel & Spa offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 149 reviews
The price is AU$52
includes taxes & fees
27 July - 28 July
Hanoi Fiesta Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 80000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 460000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property is also known as

Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Grande Collection Hotel & Spa?

Grande Collection Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grande Collection Hotel & Spa?

As of 4 July 2026, prices found for a 1-night stay for 2 adults at Grande Collection Hotel & Spa on 7 July 2026 start from AU$55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Grande Collection Hotel & Spa?

There's no onsite spa, but this property does offer services like massages.

Does Grande Collection Hotel & Spa serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Grande Collection Hotel & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Grande Collection Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grande Collection Hotel & Spa?

No, pets are not allowed.

Grande Collection Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 91 reviews
Rating 8 - Good. 24 out of 91 reviews
Rating 6 - Okay. 10 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sarjesh

Liked: Amenities
Staff were great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sze Hon Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wrapped up a stay at Grande Collection Hotel and Spa (March 22–25) and it was honestly the highlight of our trip. The staff and bellboys were absolute legends—so helpful with our heavy luggage and always ready to give us the best local tips. It’s a super friendly vibe, making it perfect for families or couples looking for a stress-free base. One thing we loved was how safe the area feels. Even at midnight, we felt totally fine walking around; there’s no need to be scared at all. We paid a very reasonable fee to upgrade to a 7th-floor city view balcony, and I’d 100% recommend it! Watching the Old Quarter buzz from above was so cool. The bed is a total game-changer too—easily the best sleep we’ve had while traveling. The location is unbeatable, with endless food and coffee right outside. Also, do yourself a favor and hit the spa; the traditional Vietnamese massage was so relaxing. Big thanks to the team for looking after us. We’ll be back!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nestor Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of the city. Great staff and the service is topnotch
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, clean,food good
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location within the Old Quarter of Hanoi. Very clean, very spacious and good beddings. Staff were super friendly and offered to pack an early morning breakfast box for my morning tour!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Honor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

KHENG HONG

Liked: Cleanliness, staff & service, property conditions & facilities
- excellent staff who are helpful & friendly - tastefully designed interiors & rooms - dated bath room & it’s accessories - windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay - nice firm beddings - great room amenities - good location - great n non expensive spa services in hotel
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Averynder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable
Verified

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes. Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Keng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in May 2024
Verified

10/10 Excellent

Morgyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Was not prepared for how busy the streets are. Walking the street was chaotic at times besides that enjoyed our stay
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Sarjesh

Bathroom was not in great shape.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Yuen Mei

Liked: Cleanliness, amenities, property conditions & facilities
My friend needed to visit a doctor during the trip and the receptionist told us a clinic where there is no doctor. The spa and facial are quite good. The location is quite good as it is not far away from the tourist spots.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Alrisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of Hanoi
Stayed 1 night in Apr 2023
Verified

8/10 Good

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l laundry.Room was great and close to walkaround sites. We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

leah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
Stayed 1 night in Mar 2024
Verified

8/10 Good

jaimee

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Teena

Liked: Staff & service

Small and dark dark room

The location was perfect, it was walking distance from the centre. Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT RESERVE THIS HOTEL!!!!!

Terribile hotel!!! I have had a Very bad experience with this hotel, which I have never had before!!! All walls, celling, door and window faces to corridor are very thin structures and pass through all noises of hotel!! I could not sleep until 02:00!!! Hotel reception lady is very unfriendly and doesn’t say even hello when I pass her. Bathroom has very bad smell of sewage. Breakfast is poor. Everything is worst and further it is not cheap!!! It is better to choose another hotels because there are lots lots of hotels much better than this hotel!!!!!
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep. A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa. Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby. Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs. We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many hotels in hanoi tbh. to me a walking distance to old quarters and decent food in very close to proximity of the hotel was the main driver of selecting this hotel. However, this hotel nearly surpassed all my expectations for a local hotel in vietnam for the money I paid. Pros- Staff rating: Staff speaks great English Staff was honest Staff was courteous, always greeted me with a smile. Staff opened the entrance door when I walk in and left the building. These little details made a big impact for me. Staff was well trained Well staffed- In peak hours there are like 5 people there ready to check you in. Room: The room was clean, Bed: sheets pillows were clean. They provided toothpaste, toothbrush, comb, shower cap, qtips, a razer to shave WITH shaving cream and much more. The room had two safes. Included: buffet breakfast Cons- this was solely my experience and just my room. 1. The bathroom had this odor and I think it's coming from deep in the sewer. The bathroom itself was clean. 2. Breakfast - I know it's free but some of the dishes were unappetizing and selections were limited in my opinion. Like every morning they had this cold cuts and salad and nobody touched it. Noodles on the warmer was usually always soggy. Tbh the local meals are so cheap like 30-60k or 1-2 dollars a meal and this wasn't a deal breaker for me. With all that, the money I paid to what I received felt like a great deal and want to appreciate Rich at this facility