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Granda West Lake Apartment

3.5 star property

Photo gallery for Granda West Lake Apartment

Property amenity
1-Bedroom Apartment
Studio
Studio | Private kitchen
1-Bedroom Apartment

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
3/100 Vo Chi Cong, Tay Ho, Hanoi
  • Place, West Lake
    ‪7 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪18 min walk‬
  • Place, Ho Tay Water Park
    ‪7 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1-Bedroom Apartment

1-Bedroom Apartment

1-Bedroom Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2-Bedroom Apartment

2-Bedroom Apartment

2-Bedroom Apartment

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

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Exterior

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9.6 out of 10, Exceptional, 86 reviews
The price is AU$651
includes taxes & fees
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About the area

Hanoi

At Granda West Lake Apartment you'll be within a 20-minute stroll of West Lake and Lotte Mall Tay Ho. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony and a dining area. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, slippers and free toiletries. A rice cooker, a hairdryer and a desk are also available. Weekly housekeeping is available. .This apartment building offers free WiFi in public areas, dry cleaning/laundry services and luggage storage. Other amenities include laundry facilities, a front desk safe and a water dispenser. There's also limited parking, along with the convenience of an airport shuttle.
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What's nearby

  • West Lake - 7 min walk - 0.6 km
  • West Lake Dragons - 13 min walk - 1.1 km
  • Lotte Mall Tay Ho - 18 min walk - 1.5 km
  • Trinh Cong Son Walking Street - 3 min drive - 2.2 km
  • Ho Tay Water Park - 7 min drive - 2.2 km

Getting around

  • Hanoi Railway Station - 20 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive

Restaurants

  • ‪Play! café - ‬8 min walk
  • ‪Nhà Mường Khương - ‬8 min walk
  • ‪Hoa Béo - Nem Nướng Nha Trang - ‬6 min walk
  • ‪Bít Tết 20 Ngon - ‬6 min walk
  • ‪Phở 10 Lý Quốc Sư số 10 Võ Chí Công - ‬5 min walk

About this property

Granda West Lake Apartment

Granda West Lake Apartment offers its guests laundry facilities, dry cleaning/laundry services, and a front desk safe. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Granda West Lake Apartment also features a lift and a water dispenser.

Smoking is allowed in designated areas at this 3.5-star Hanoi apartment.

  • 27 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
Granda West Lake Apartment offers 27 air-conditioned accommodations with rice cookers and complimentary slippers. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hanoi apartment provides complimentary wireless Internet access. 43-inch flat-screen televisions come with cable channels. Housekeeping is provided on a weekly basis.

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  • Kitchen
  • Parking included
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker
  • Water dispenser

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 27 units
  • 7 floors
  • Water dispenser

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Granda West Lake Apartment Hanoi
Granda West Lake Hanoi
Granda West Lake
Granda West Apartment Hanoi
Granda West Lake Apartment Hanoi
Granda West Lake Apartment Apartment
Granda West Lake Apartment Apartment Hanoi

Frequently asked questions

Is parking available at Granda West Lake Apartment?

Onsite parking is limited.

Is there a free airport shuttle available at Granda West Lake Apartment?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Granda West Lake Apartment?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Granda West Lake Apartment?

No, pets are not allowed.

Granda West Lake Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 32 reviews
Rating 8 - Good. 14 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, big and comfortable bed. The place was very clean and we had a really nice stay!
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place! A little bit far from the city but you could always call a Grab or taxi. They have free laundry service and return your clothes in the same day. The guard is very nice if you’re able to converse with him in Vietnamese
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
部屋の掃除は5日間中、1回のみ…トイレとバスルームの扉がなく、言えばちゃんと対応してくれますが。
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed having our room cleaned 3x/week, fresh towels & bedding & doing our laundry especially since we were in Hanoi working for a month.
Stayed 28 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
門限があるのが少しだけ面倒だった 事務員の方がオススメの場所など教えてくれたり、レンタルバイクの貸し出しもあったり、部屋がそこそこ綺麗だったのが良かった。
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安くて泊まりやすい。設備も必要最低限だが、不便なし
Stayed 5 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Pulizia camere ottima. Peccato un po’ distante da market.
Stayed 16 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value short term stay

between airport & on edge of Hanoi, easy access, quite, not much around. early morning taxi to airport in 20minutes.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Daehun

Disliked: Staff & service, room comfort

그가격 만큼이다

사진과 다르다.주위에 마트도 없다.밤 10시쯤 모든출입문을 닫는다.사진은 욕조가 있지만 다른방을 준다.샤워시 5분후 찬물 나온다. 다시는 가고 싶지 않다.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

ShawnLin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
兩點非常不好： 1.預定房型與實際不同，原預定兩房一廳公寓，到現場後給我們兩間ㄧ房一廳的房型！ 2.該公寓集團於河內有10間公寓，我們抵達時才告知分配到另一家公寓，check in等了半小時，才叫到Taxi送我們去入住的公寓，還要自己付Taxi費用，我們從機場叫了接送，又大包小包的搬來搬去，製造超多麻煩！ 有詐騙的嫌疑... 出國旅遊，開心重要也就不追究了...
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

호텔같을거란 기대없다면 추천함.

아파트먼트라 호텔같은 청결은 기대하면 금물. 그냥 민박 묵는다고 생각하면 편함. 청소 이틀에 한번이고 수건도 이틀에 1인당 한장임. 나중에 보니 청소 안되어있고 수건도 안주길래 당황했음. 넓은 창이 좋아서 스튜디오 예약하고 요청사항에 욕조있는 곳 달랬는데 무시하고 호스트 맘대로 욕조없는 원베드룸 방 배정. 영어 일어 한국어도 된다고 상세 페이지엔 적혀있는데 호스트가 베트남어 외엔 말 못함. 친구랑 방문제로 통화했는데 너무 심하게 영어 못해서 의사소통 불가로 그냥 준 방 그대로 씀. 3박 예약했는데 막날 새벽 뱅기라 미리 관리인에게 번역기로 그 때 체크아웃 할거라고 했는데 밤 12시쯤 나가니 아파트 입구 셔터문 닫혀있어 황당. 문 두들기니 다행스럽게도 관리인아저씨 방이 근처라 일어나서 문 열어주셔서 뱅기탈 수 있었음. 좋은점은 식기도구 있어 근처 인티맥스슈퍼에서 먹을 거 사서 먹을 수 있고 정수기 있음. 1층 플라워커피는 절대 가지 말고 도보3분 거리에 커피숍이 현지 분위기에 원두도 좋아 추천. 피베리커피가 천원밖에 안 함. 막날 알아서 눈물 흘렸음. 매일 출첵했을건데..ㅜㅠ 골목길 가다보면 펍 같은 곳이 있는데 아침 점심 반미도 팜. 맛있음. 반미25는 반미도 아님. 2천원짜리 비프커리반미는 천상의 맛. 이틀 출첵했음. 매일 가고푸다ㅜㅜㅜㅜ 관광이 아니라 산책하는 느낌으로 하노이 와서 그 근처 동네 둘러보고 동네 시장가고 했는데 그런 이유로 온 거라면 여기 추천함. 관광이라면 올드타운쪽으로 가세요. 올드타운에서 여기까지 그랩택시로 72000동 정도 나옴.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent au point de position, comfortable et propriété
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

그냥그냥...

예약한 곳이 공사중이라 다른곳으로 갔는데 방 컨디션이 다름.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Ee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLEAN ROOM

`NICE AND CLEAN ROOM.
Stayed 5 nights in Nov 2018
Verified

8/10 Good

Vince

Liked: Cleanliness, property conditions & facilities
후기에서도 봤지만 스탭 대응이 부족합니다. 분명 욕조 있는 룸을 예약 했는데 모두 수리중이라는 답변을 받았습니다.10시 이후로는 밖에 나갈 수 없습니다. 그랩 이용시 기사가 엄한 곳에 내려줍니다. 꼭 지도로 경로 확인 후 위치를 알려줘야 합니다. 금연룸을 요청했는데 흡연룸이 제공 됐습니다!! 룸은 대체로 깔끔합니다.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location was nice. The property manager that lives on site was extremely nice. The only issue is that they lock the gate to enter the building and the only way to get in during late night hours is to knock and pretty much wake up the property manager. This is not a big problem but we felt bad waking him up. Also, I paid for a 2 bedroom unit but we ended up getting a 1 bedroom. This wasn't that big of a deal because there were only 2 of us. But if we were a bigger group it would have not been so good.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicy new apartments very frently staf but to far from the Old city
Stayed 1 night in Oct 2018
Verified

8/10 Good

takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても綺麗で、ベトナムに慣れている方でしたら、お勧めです。周辺にはコンビニ、スーパーはありません。 市内中心部までも30分程度要します。
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, modern place with free laundry service
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Naji

Liked: Cleanliness, property conditions & facilities, room comfort
We booked a family 2 bedroom apparment, but once we reach the residence we found out that there was no 2 bedrooms appartment, all under maintenance, instead we had to stay in 2 separete one bedroom appartments. This was the major disappointment, since we are with 2 kids. The coffee shop on the ground floor do not surve any snacks or sandwishes, only hot/cold drinks, and the staff of the residence do not know the area around or can talk english, to show where we could have a simple breakfast. The city center will take around 40 minutes to reach, due to traffic irrelevent of the time.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building from outside looks great. The appartment almost look new, very clean and you got enough space. The staff are very helpfull. One small comment , the shower enclosure could be longer, so the water can not spatter all the directions. It is close to airport , (approx 25 min, depend on the traffic.) , very easy to go the city. Book this appartment two times beforeb. Next time when i visit Ha Noi , i will book this appartment for sure !
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Close to main road and airport. But it’s quite hard to find because it’s located in a lane way. Check in took a while because There isn’t a reception you could approach or call. The security person was responsible for checking in and helping us bring our luggage upstairs. Otherwise, a very clean and modern space. We were quite comfortable in our short stay.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Peter

Brand new

These are new apartments but there were a few things misssing in what I would expect in a serviced apartments but over all very good but a bit out of town you need to taxi every where
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Ysty

Liked: Cleanliness, property conditions & facilities, room comfort
The name of apartment was different between on Expedia and on the outside. It was tough to find the location at first. The inside of accommodation was clean, comfortable and safety.
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Amazing place with great view and perfect service!
Stayed 1 night in Aug 2018