Grand Cititel Hanoi Hotel & Spa

4.0 star property
Upscale hotel, walk to Hanoi Opera House

Choose dates to view prices

Photo gallery for Grand Cititel Hanoi Hotel & Spa

Exterior
Superior Double Room
Reception
Reception
Grand Deluxe Room | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
13B Tong Dan, Hoan Kiem District, Hanoi
  • Popular LocationHanoi Opera House5 min walk
  • Popular LocationHoan Kiem Lake13 min walk
  • Popular LocationHanoi Old Town Night Market15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Room options

Suite City View Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

Suite Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

About the area

Hanoi

Grand Cititel Hanoi Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hanoi Opera House and Thang Long Water Puppet Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, The Shii Kitchen, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. .Within a 15-minute walk of this 4-property class Old Quarter hotel, attractions include Hoan Kiem Lake and Hanoi Old Town Night Market.

What's nearby

  • Hanoi Opera House - 5 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Old Town Night Market - 15 min walk
  • St. Joseph's Cathedral of Hanoi - 17 min walk

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Thai Holdings Tông Đản - 1 min walk
  • Cafe Muối - 1 min walk
  • Mom's Juice Bar số 5 ngô quyền - 2 min walk
  • Thưởng Trà - 2 min walk
  • Vạn Hoa Chuơng Duơng Độ - 5 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

Upscale hotel, walk to Hanoi Opera House
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand Cititel Hanoi Hotel & Spa.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 98 guestrooms or units
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Grand Cititel Hanoi Hotel & Spa offers 98 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, slippers, designer toiletries and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Shii Kitchen

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Cititel Hanoi Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Grand Cititel Hanoi Hotel & Spa?

Grand Cititel Hanoi Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Grand Cititel Hanoi Hotel & Spa on 28 May 2024 start from AU$95.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Grand Cititel Hanoi Hotel & Spa a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Cititel Hanoi Hotel & Spa.

Is there a free airport shuttle available at Grand Cititel Hanoi Hotel & Spa?

No, Grand Cititel Hanoi Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Cititel Hanoi Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Cititel Hanoi Hotel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Grand Cititel Hanoi Hotel & Spa?

No, pets and service animals are not allowed.

Grand Cititel Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 147 out of 174 reviews" "
Rating 8 - Good. 16 out of 174 reviews" "
Rating 6 - Okay. 6 out of 174 reviews" "
Rating 4 - Poor. 2 out of 174 reviews" "
Rating 2 - Terrible. 3 out of 174 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for families! The staff was so accommodating with our young children, providing cribs, toys, and even a special welcome amenity. The pool kept them entertained for hours, and the location was close to family-friendly attractions. We'll definitely be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were blown away by the breakfast buffet at Grand Cititel Hanoi. Fresh, delicious options with something for everyone. The staff in the restaurant were incredibly attentive and friendly. A delightful start to our day!
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything you need for a relaxing stay. The pool was perfect for cooling off, and the fitness center was well-equipped. We also loved indulging in the spa treatments - pure bliss! A true oasis in the city.
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Grand Cititel Hanoi for a weekend getaway and were so impressed! The room was sparkling clean and incredibly comfortable. The bed was like sleeping on a cloud, and the housekeeping staff did a fantastic job keeping everything fresh. Highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel. Despite its affordable rates, the service was top-notch and the rooms were clean and comfortable. The location was also excellent, with many attractions and restaurants nearby. I would definitely stay here again and recommend it to others.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my city break. The location was central and convenient, the room was comfortable and clean, and the staff was friendly and helpful. The breakfast was delicious and set me up for a day of exploring. I would definitely recommend this hotel to others.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel made me feel right at home. The room was cozy and inviting, with a comfortable bed and a well-equipped kitchenette. The staff was friendly and helpful, always ready to assist with any requests. The location was also fantastic, within walking distance of many popular attractions. I will definitely be back soon!
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I need to print some document for my meeting with important partner and they help me so fast. Helena and Nhi even prepare breakfast box for me the day I left cause of my early flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff was friendly and accommodating, the room was clean and comfortable, and the location was perfect for exploring the city. The breakfast was also delicious, with a wide variety of options. I would highly recommend this hotel to anyone visiting the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minutes walk from the hotel to Hoan Kiem lake and easy to find good restaurants nearby. Will be back with my best friend next month.
Stayed 1 night in Mar 2024