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Aparthotel

Gardenia Bich Cau Serviced Apartment

3.0 star property

Photo gallery for Gardenia Bich Cau Serviced Apartment

Premier Apartment
Exterior detail
Exterior detail
Premium Duplex, 3 Bedrooms | Living area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
48 Bich Cau, Hanoi, 100000
  • Place, Temple of Literature
    ‪7 min walk‬
  • Place, Train Street
    ‪13 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living room

Superior Apartment, 2 Bedrooms

  • City view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

About the area

Hanoi

At Gardenia Bich Cau Serviced Apartment you'll be within just a 10-minute stroll of Hanoi Stadium and Temple of Literature. Highlights at this aparthotel include free self-parking, and in-room kitchens and washing machines. .Each apartment is soundproofed and features a TV with cable channels, along with free WiFi, a balcony and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead, while premium bedding and a down duvet invite a good night's rest. A sitting area, free bottled water and a safe are also available. .This smoke-free aparthotel offers free WiFi in public areas, tour/ticket assistance and a front desk safe. Plus you'll find a lift. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3-property class Dong Da aparthotel include Ho Chi Minh Mausoleum and West Lake.
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What's nearby

  • Hanoi Stadium - 5 min walk - 0.5 km
  • Temple of Literature - 7 min walk - 0.6 km
  • Train Street - 13 min walk - 1.2 km
  • Imperial Citadel of Thang Long - 15 min walk - 1.3 km
  • Ho Chi Minh Mausoleum - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 20 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Lộc-Ally Restaurant - ‬3 min walk
  • ‪Grand Mercure Executive Lounge - ‬4 min walk
  • ‪Hương Ốc - ‬3 min walk
  • ‪Bánh Xèo - ‬4 min walk
  • ‪bún ốc Anh Phường - ‬3 min walk

About this property

Gardenia Bich Cau Serviced Apartment

As a guest of Gardenia Bich Cau Serviced Apartment, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Hanoi aparthotel is smoke free.

  • 27 guestrooms or units
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Gardenia Bich Cau Serviced Apartment offers 27 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature down duvets and premium bedding. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Laundry detergent
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 27 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 22 November 2025 to 21 November 2027 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: VND 1000000.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gardenia Bich Cau Serviced
Gardenia Bich Cau Serviced Apartment Hanoi
Gardenia Bich Cau Serviced Apartment Aparthotel
Gardenia Bich Cau Serviced Apartment Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Gardenia Bich Cau Serviced Apartment?

Gardenia Bich Cau Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Gardenia Bich Cau Serviced Apartment?

Yep, Gardenia Bich Cau Serviced Apartment has a free self car park. Onsite parking is limited.

Are there hot tubs in the rooms at Gardenia Bich Cau Serviced Apartment?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Gardenia Bich Cau Serviced Apartment?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Gardenia Bich Cau Serviced Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Gardenia Bich Cau Serviced Apartment?

No, pets are not allowed.

Gardenia Bich Cau Serviced Apartment Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Thu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place Near the centre Rooms are clean
Stayed 2 nights in Dec 2019

10/10 Excellent

ASHOKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gr8 stay & loved it.....

It was very nice staying in Gardenia with my family. Very friendly staff & excellent service. Near ti many olaces also. Very much suggest this place. Super market is getting open on the ground floor & this will be an added advantage .
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Chang yi

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大 像一個家的感覺 每天從外面回來能夠得到很好的放鬆 房間內擁有洗衣機和飲水機對我們旅人是很大的幫助
Stayed 4 nights in Jan 2020

8/10 Good

Eungrok

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

황당 - 예약한 3개 객실이 아닌 1개 객실에서 머물라고 하네요

숙박 시설 자체는 매우 깨끗했습니다. 그런데 제가 다른 가족들과 함께한 여행이라 객실 3개 예약을 했는데 체크인 시에 방 3개 딸린 큰 객실밖에 없으니 3가족이 함께 머물라는 황당한 상황을 경함했네요. 이유인 즉 제가 예약한 다른 2개 방의 시설이 고장이나서 사용할 수 없다는 어처구니 없는 변명을 대더라구요. 다른 호텔로 이동할 수도 없어 어쩔 수 없이 체크인했습니다. 나중에 다른 스텝에게 예약안된 방이 있는지 슬쩍 물어보니 모든 방이 예약 상태라고 합니다. 엉? 그렇다면 고의로 저희한테 큰방 1개를 주고 나머지 다른 방은 다른 사람에게 팔았다는 이야기인데... 여기 숙소에 여러 객실 예약하실 때는 동일한 예약자 이름으로 예약하지 마세요. 그리고 이런 경우 호텔스닷컴에서는 어떤 조치를 하시는지요?
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Hotel for Family Trip

We stayed here for several days, overall experience is good. Here are some comments as belows: 1. location: Not in Hanoi Old Quarter, therefore if you want to buy some local tour trip you may need to go to Opera House or assigned location to pick you up. If take Grab would need 25k vnd~ 60k vnd(depend on the time) to Hồ Hoàn Kiếm. Local market around and there is a market on 1F so you can get some food easily. 2. No Toiletries provided, need bring your own Toothpaste, toothbrush etc. 3. Only provided 2 bath tower , if need more you could ask the front desk. But they may forget to change or bring another one in daily cleanness. 4. No breakfast provided, but you can buy food near by. 5. Size is ok for samll group of people, better for a small family. 6. Front Desk only can speak little English , you could use translate tool for communication. Overall it's good & cheaper than old Quarter, also good for family can stay and cook their own food.( the room also has washing machine)
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Reasonable price

1. Good from a point of price. They have all new furniture and clean bedding. But if you take care of room service/clearness, you should book a hotel. They don't offer toothpaste or shampoo. Staffs are helpful and try to help us, but not everyone in that apartment speak English. Sometimes you need to use translation app. 2. I couldn't use the room I booked. Because there was a problem in the room. I really expected to use it but it was impossible, so I was a bit disappointed with it. However, I had talked about this problem with someone who works at the apartment in advance. So they offered 2 bedrooms apartment+1 bedroom apartment. From my point of view, it was their fault that couldn't offer right room, but they requested me to pay double deposit(of course they returned it to me when I did check-out) because I needed to use 2 apartment. Also, they told me that was their fault so they will offer me the service changing towels everyday, but the second day, I only got 2 towels for 4 people. 3. If you are Asian, you should bring your own sleeper.
Stayed 3 nights in Oct 2019