Diamond Westlake Suites

4.5 star property
Luxury lakefront aparthotel, walk to West Lake

Choose dates to view prices

Photo gallery for Diamond Westlake Suites

Outdoor pool, pool loungers
View from property
2 Bedroom Apartment (1 King bed, 1 Single bed)
2 Bedroom Apartment (1 King bed, 1 Single bed) | Living area
Fridge, microwave, oven, stovetop
Reviews
9.0

Wonderful

Popular amenities

  • FireplaceFireplaceFireplace
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • Pool
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Popular LocationWest Lake1 min walk
  • Popular LocationHo Chi Minh Mausoleum6 min drive
  • Popular LocationHoan Kiem Lake7 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)27 min drive

Room options

1 Bedroom Apartment (1 King bed)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Kitchen
  • 61 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Kitchen
  • 128 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

2 Bedroom Apartment (1 King bed, 1 Single bed)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Kitchen
  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Similar properties

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Diamond Westlake Suites. You'll be 0.1 km (0.1 mi) from West Lake and 3.7 km (2.3 mi) from Tran Quoc Pagoda. Highlights at this family-friendly aparthotel include 2 restaurants, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with free WiFi, free wired Internet and a fireplace. A kitchen comes equipped with a fridge, a microwave and a stovetop, and 24-hour room service is also available. Nice touches to enhance your stay include slippers and free toiletries. A dining area, a sitting area and a DVD player are also available. .For a drink, you can stop by the aparthotel's own poolside bar. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and gym plus access to mini golf. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4.5-property class Tay Ho aparthotel include Quan Thanh Temple and Ho Chi Minh Mausoleum.

What's nearby

  • West Lake - 1 min walk
  • Ho Chi Minh Mausoleum - 6 min drive
  • Thang Long Water Puppet Theatre - 7 min drive
  • Hoan Kiem Lake - 7 min drive
  • Hanoi Opera House - 7 min drive

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

Restaurants

  • Chào Bạn - 3 min walk
  • Hanoi Sandwich House - 7 min walk
  • The Kneipe - 5 min walk
  • Phương Nguyên Restaurant - 2 min walk
  • Jogaesa - 7 min walk

About this property

Entire place

Diamond Westlake Suites

Luxury lakefront aparthotel, walk to West Lake
Diamond Westlake Suites offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and barbecue grills are also featured at the luxury Diamond Westlake Suites. An area shuttle within 1 kilometres and A shopping centre shuttle are free. Free self parking is available.

This 4.5-star Hanoi aparthotel is smoke free.

  • 167 guestrooms or units
  • 5 levels
  • 8 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

English, German, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1 kilometres
  • Free shopping centre shuttle

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Toaster oven
  • Cleaning supplies
  • Rice cooker
  • Coffee/tea maker
  • Paper towels

Dining

  • Daily buffet breakfast available for a fee: VND 250,000 for adults and VND 150,000 for children
  • 2 restaurants
  • 24-hour room service
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: VND 800000.0 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite service
  • Pool or billiards table
  • Games room
  • DVD player
  • TV in a common area
  • CD player

Outdoor areas

  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Corner/local shop
  • Free bottled water

Location highlights

  • On the lake
  • In the city centre

Things to do

  • 2 outdoor tennis courts on site
  • Arcade/game room on site
  • Basketball on site
  • Bicycle rentals on site
  • Billiards/pool table on site
  • Children's pool on site
  • Golf driving range on site
  • Gym on site
  • Mini golf on site
  • Racquetball/squash on site
  • Shopping on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 167 rooms
  • 5 floors
  • 8 buildings
  • Built in 1998
  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Westlake Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Diamond Westlake Suites?

Diamond Westlake Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Diamond Westlake Suites?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Diamond Westlake Suites on 20 May 2024 start from AU$102.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Diamond Westlake Suites?

Yep, Diamond Westlake Suites has a free self car park.

Does Diamond Westlake Suites have a pool?

Diamond Westlake Suites has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Diamond Westlake Suites have a waterslide?

No, there is no waterslide at Diamond Westlake Suites, but Ho Tay Water Park is a short 18-minute walk away.

What luxury perks are available at Diamond Westlake Suites?

This property features an outdoor pool, as well as 24-hour room service and a fireplace.

What makes Diamond Westlake Suites a romantic place to stay?

24-hour room service, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Diamond Westlake Suites.

Is Diamond Westlake Suites family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Diamond Westlake Suites is a hit with families.

Does Diamond Westlake Suites serve breakfast?

Sure does, buffet brekkie is served daily.

Is there a free airport shuttle available at Diamond Westlake Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Diamond Westlake Suites?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Diamond Westlake Suites?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Diamond Westlake Suites?

No, pets and service animals are not allowed.

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 381 reviews" "
Rating 8 - Good. 106 out of 381 reviews" "
Rating 6 - Okay. 25 out of 381 reviews" "
Rating 4 - Poor. 8 out of 381 reviews" "
Rating 2 - Terrible. 4 out of 381 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MA CARIDAD PADUA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very helpful! Special mention to Cha for helping me with my last minute arrangement of airport taxi that accept credit card for payment. I love that this hotel is not located in the city center as it gives you the peace and quiet after a long day of fun and busyness of the city. I love the space and big grounds with play ground for my daughter and swimminh pool. We stayed in a 2 bedroom suite, it is large and spaceous. They have youtube and cable tv. Bathroom is really nice and clean with bathtub. All in all if you are travelling with kids this is ideal for you. It is not the most updated resort but its staff and peacefulness sold it for me. Thank you for making our stay comfortable and memorable to us!
Stayed 5 nights in Feb 2024

8/10 Good

Guy

Liked: Cleanliness, room comfort
Spacious, clean, great location and very nice employees. Only negative point, the mattress probably needs to be changed, we could feel the springs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Great value for money
quiet , by the lake, great shuttle bus service to old quarter, and fantastic breakfast at the cost we paid, highly recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Stayed 2 nights in Jan 2024

10/10 Excellent

Tony

Liked: Cleanliness, room comfort
Amazing stay
Great place. Quiet and tranquil. Rooms were spacious and friendly staff
Stayed 1 night in Jan 2024

6/10 Okay

Gaganpreet

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Mansour

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

paul

Stayed 1 night in Dec 2023

10/10 Excellent

zachary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful
Stayed 5 nights in Dec 2023

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large well appointed apartments - excellent breakfast buffet- quiet location.
Stayed 1 night in Dec 2023