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Aparthotel

Cara Rustic Apartment

Property class: 4

Photo gallery for Cara Rustic Apartment

A modern living room with a dining area, large windows with a city view, and a kitchen with marble countertops.
A modern living room with a large flat-screen TV, a fireplace, a sofa, and a coffee table with decorative items.
A modern living room with a sofa, a glass coffee table, and a potted plant.
A modern bedroom with a bed, bedside tables, a wardrobe, and a large mirror.
A modern living room with a sofa, a glass coffee table, and a vase of flowers.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
No 52D Tay Ho street, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Syrena Shopping Center
    ‪8 min walk‬
  • Place, Ho Tay Water Park
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Apartment

A modern bedroom with a large bed, built-in wardrobe, and a reading area.

Deluxe Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Apartment

A modern hotel room with a bed, bedside table, and a bathroom with a bathtub.

Elite Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Apartment

A modern hotel room with a bed, bedside table, and a bathroom with a bathtub.

Exclusive Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

A hotel room with a large bed, a view through a window, and decorative wall art.

Family Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Premium Apartment

A modern interior with a balcony, a dining area, and a living space.

Premium Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Apartment

A hotel room with a large bed, a window with curtains, a nightstand with a lamp, and a cityscape view.

Luxury Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the area

Hanoi

At Cara Rustic Apartment you'll be 0.4 km (0.2 mi) from West Lake and 4.6 km (2.9 mi) from Ho Chi Minh Mausoleum. Highlights at this aparthotel include free self-parking, and in-room kitchens and free WiFi. .Each apartment features a TV and a rice cooker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and luggage storage. .Sights within a 10-minute drive of this 4-property class Hanoi aparthotel include Dong Xuan Market and Quan Chuong Gate.
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What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Syrena Shopping Center - 8 min walk - 0.7 km
  • Ho Tay Water Park - 18 min walk - 1.6 km
  • Trinh Cong Son Walking Street - 6 min drive - 1.9 km
  • Lotte Mall Tay Ho - 8 min drive - 3.0 km

Getting around

  • Cát Linh Station - 7 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

Restaurants

  • ‪Maison de Tet decor - ‬3 min walk
  • ‪Maii Bistro - ‬1 min walk
  • ‪Milk & Honey - ‬2 min walk
  • ‪Hanoi Sandwich House - ‬1 min walk
  • ‪anh phuong cafe - ‬3 min walk

About this property

Cara Rustic Apartment

As a guest of Cara Rustic Apartment, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This 4-star Hanoi aparthotel is smoke free.

  • 12 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Cara Rustic Apartment offers 12 air-conditioned accommodations, with complimentary slippers. This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and rice cookers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Air-conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Kitchen

  • Cleaning supplies
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Rice cooker

Bathroom

  • 1 private bathroom
  • Slippers

Entertainment

  • 50-inch TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property is also known as

Cara Rustic Apartment Hanoi
Cara Rustic Apartment Aparthotel
Cara Rustic Apartment Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Cara Rustic Apartment?

Cara Rustic Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cara Rustic Apartment?

Yep, Cara Rustic Apartment has a free self car park.

Is there a free airport shuttle available at Cara Rustic Apartment?

No, Cara Rustic Apartment does not offer an airport shuttle service.

What time are check-in & check-out at Cara Rustic Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Cara Rustic Apartment?

No, pets are not allowed.

Cara Rustic Apartment Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 5 out of 16 reviews

7.2/10

Cleanliness

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff is very kind and very helpful, we really enjoyed our experience.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the my stay over here. All the staff are very accomodating and pleasant. The apartment is very beautiful (especially the oenthouse) with all eminities and the spa is an view advantage❤️ Looking forward to comeback especially with my family.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Oh i like it, good price and good location Big apartment Will come back! The manager is very helpful!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had an absolutely amazing time staying here. The staff were attentive, kind and welcoming. I especially want to say that Kim was an amazing host who took the time to answer my questions and suggest many beautiful places to visit. She made my stay even better! The hotel’s location is very convenient and a one minute walk from the beach. The next time I stay in HANOI I will stay at this apartment for sure. Thank you so much for your hospitality ❤️
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the absolute best time at this apartment. The staff was super welcoming and helpful with our many questions. They went above and beyond to make sure our room was set, laundry done in a timely manner and our breakfast needs were met. It’s also a great location being a 30 minutes walk to the old town. They set our airport transfer professionally. The suite apartment on the top floor is beautiful and well maintained. We will definitely be back!
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

Noisy apartment - not able to sleep

Noisy apartment and washing machines running non stop which made it impossible to sleep. Don’t recommend this place.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I recently had the pleasure of staying at Cara Rustic Apartment in Hanoi, and it was truly a delightful experience. From the moment I stepped into the hotel, I was a welcoming atmosphere that instantly made me feel at home. As I entered my room, I was immediately captivated by the tasteful decor and attention to detail. The room was spacious, clean, and well-appointed, providing all the comforts and amenities I needed for a comfortable stay. The comfortable bed and plush linens ensured a restful night's sleep, and the panoramic view of the city from my window was simply breathtaking. Overall, my stay at Cara Rustic was nothing short of fantastic. It exceeded my expectations in every aspect, from its impeccable service to its comfortable accommodations and excellent dining options. If you're looking for a memorable and enjoyable stay in Hanoi, I highly recommend Cara Rustic.
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
I was extremely disappointed with my stay at this apartment. Upon arrival, I found the bedsheets to be visibly dirty, with actual dirt stuck to them. The bathroom was in poor condition, with mold and a hole in the ceiling, and the entire apartment had a pervasive moldy smell. I originally booked fully paid a four-night stay but felt compelled to leave after the first night due to these unacceptable conditions. Unfortunately, the owner refused to issue a refund, adding to the frustration. I cannot recommend this property to others.
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Communication
My flight was delayed and I arrived at Cara Rustic Apartment at 4:30 am to find the front gate shut with a bike lock. No one responded when I rang the bell. I was left outside by myself in cold weather. I ended up finding a different hotel with an open room and staying there instead. Cara Rustic Apartment never apologized to me or responded to me in any way. They ignored my request for a refund. Orbitz has also failed to help me get a refund either, so I guess I'm just out several hundred dollars? Easily the single worst hotel experience I've ever had.
Stayed 11 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

내 인생에 두번 다시는 가지 않을것이다.

숙소가 골목에 있어서 찾기가 너무 힘들다. 아파트지만 관리인도 상주하지 않고, 전화도 받지 않는다. 예약한 방보다 더 낮은 방 배정해줫지만, 방이 저렴하니까 클레임하지 않았다. 하지만, 내가 여행중에 마사지를 받을때 호텔관리자는 20분동안 12번이나 전화를 해서, 방을 잘못배정햇으니, 호텔키를 다시 가져다 달라고 요청했다. 나는 연말에 사람이 많은 하노이 시내를 2시간이나 걸려서 돌아갔다. 나는 이 호텔의 컨디션이 나쁜건 저렴한 가격으로 감안할수 있으나, 여행을 망쳤다. 나는 새해의 세레모니를 보고 호텔에서 잠을 자지 않고 새벽에 다른호텔로 옮겼다. 방안에서 누군가 담배를 핀흔적도 있고 호텔청소인은 뻔히 보이는 담배도 치우지 않았다. 최악이다. 바닥은 다 갈라지고 나무가 썩어있다. 바퀴벌레가 나올것만같은 환경이었다.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

숙박할 수 없는 장소.

청소를 전혀 하지 않았고 침구류에 곰팡이가 많았으며 환불요구 했지만 환불해주지 않았음.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Căn hộ đẹp, sạch sẽ, vị trí thuận tiện để đến Hồ Tây, dễ dàng đi đến phố cổ và đến sân bay ban công rộng ngồi cà phê và ngắm cảnh Tuyệt vời Highly recommend!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Stayed 7 nights in Mar 2024
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, communication
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2024