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Capella Hanoi

5.0 star property
Luxury hotel connected to a shopping centre in Hoan Kiem with 3 restaurants

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Photo gallery for Capella Hanoi

Suite, Terrace (Opera) | Bathroom
Grand Suite (Opera) | Deep soaking bathtub
Exterior
Premier Twin Room
Junior Suite | Living area
Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000
  • Popular LocationHanoi Opera House3 min walk
  • Popular LocationHoan Kiem Lake11 min walk
  • Popular LocationHanoi Old Town Night Market16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)41 min drive

Room options

View all photos for Suite (Capella)

Suite (Capella)

Suite (Capella)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

Grand Suite (Opera)

Grand Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 194 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms (Opera)

Royal Suite, 2 Bedrooms (Opera)

Royal Suite, 2 Bedrooms (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 123 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Terrace (Opera)

Suite, Terrace (Opera)

Suite, Terrace (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

Classic Suite (Opera)

Classic Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
Sofitel Legend Metropole Hanoi
Pool
Hot tub
Spa
Free WiFi
4.8 out of 5, Exceptional, (1000)
The price is AU$430
for 1 night
includes taxes & fees
11 June - 12 June
Sofitel Legend Metropole Hanoi

About the area

Hanoi

Capella Hanoi places you in the centre of Hanoi, connected to a shopping centre and within just a 15-minute stroll of popular places like Hanoi Opera House and Hoan Kiem Lake. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Auriga Spa can include deep-tissue massages, facials and body treatments along with access to the sauna and steam room. The restaurant, Backstage, serves international cuisine and is open for breakfast, lunch and dinner. Diva's Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of limited parking. .Within a 20-minute walk of this 5-property class Hoan Kiem hotel, attractions include Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hanoi Opera House - 3 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 11 min walk
  • St. Joseph's Cathedral of Hanoi - 15 min walk
  • Hanoi Old Town Night Market - 16 min walk

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • Thai Holdings Tông Đản - 2 min walk
  • Angelina - Italian Restaurant & Lounge - 1 min walk
  • Le Club - 1 min walk
  • La Terrasse @ Sofitel Metropole Hotel - 2 min walk
  • Tadioto - 2 min walk

About this property

Capella Hanoi

Luxury hotel connected to a shopping centre in Hoan Kiem with 3 restaurants
Capella Hanoi offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Capella Hanoi.

This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Capella Hanoi offers 47 air-conditioned accommodations with iPads and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Auriga Spa has couples treatment room(s). Services include deep-tissue massages, Thai massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Diva's Lounge
  • Koki
  • The Hudson Rooms
  • The Hudson Rooms

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room

More

  • 10 floors
  • Art Deco architecture
  • Building
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 65-inch LED TV with satellite channels
  • IPad
  • IPod dock

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capella Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 3969000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 3969000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Capella Hanoi?

Capella Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Capella Hanoi?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Capella Hanoi on 27 June 2024 start from AU$632.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Capella Hanoi?

Onsite parking is limited (max 3 spaces per unit).

Is there a spa on site at Capella Hanoi?

Yep, Auriga Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Capella Hanoi have a pool?

Capella Hanoi has an indoor pool.

What luxury perks are available at Capella Hanoi?

Capella Hanoi features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Capella Hanoi a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Capella Hanoi.

Is Capella Hanoi family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as baby baths and art supplies in the guestrooms, it's no surprise that Capella Hanoi is a hit with families.

Does Capella Hanoi serve breakfast?

Sure does, complimentary cooked-to-order brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Capella Hanoi?

No, Capella Hanoi does not offer an airport shuttle service.

Is there a bar or restaurant at Capella Hanoi?

Yep, you can grab a meal at Capella Hanoi's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Capella Hanoi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Capella Hanoi?

No, pets and service animals are not allowed.

Capella Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews" "
Rating 8 - Good. 1 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details and tip top service from all the staff. Best hotel!
Stayed 4 nights in Jan 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at The Capella. Everything was first rate!!
Stayed 1 night in Nov 2023

10/10 Excellent

Helmut

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Wing Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Roo

Business traveller
Liked: Staff & service, property conditions & facilities
This hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.
Stayed 3 nights in Jul 2023

10/10 Excellent

Shivin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.
Stayed 5 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hardware and staff are very attentive
Stayed 2 nights in May 2022