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Capella Hanoi

5.0 star property
Luxury hotel connected to a shopping centre in Hanoi with 3 restaurants

Photo gallery for Capella Hanoi

Suite, Terrace (Opera) | Bathroom
Suite (Capella)
Grand Suite (Opera) | Bathroom
Junior Suite | Living area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Gym
The current price is AU$998
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000
  • Place, Hanoi Opera House
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Capella)

Suite (Capella)

Suite (Capella)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 83 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premier Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

Grand Suite (Opera)

Grand Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 194 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Opera)

Suite, Terrace (Opera)

Suite, Terrace (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

Classic Suite (Opera)

Classic Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Opera Suite

Royal Opera Suite

Royal Opera Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 123 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 King Beds

About the area

Hanoi

Capella Hanoi puts you in the heart of Hanoi, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Hanoi Opera House and Hoan Kiem Lake. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Auriga Spa can include deep-tissue massages, facials and body treatments along with access to the sauna and steam room. The restaurant, Backstage, serves international cuisine and is open for breakfast, lunch and dinner. Diva's Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of limited parking. .Within a 20-minute walk of this 5-property class Hoan Kiem hotel, attractions include St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.

What's nearby

  • Hanoi Opera House - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km
  • Hanoi Old Town Night Market - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Sofitel Legend Metropole Hanoi - ‬1 min walk
  • ‪Le Beaulieu - ‬1 min walk
  • ‪The Hudson Rooms - ‬1 min walk
  • ‪Bamboo Bar - ‬4 min walk
  • ‪VOU CF 18B Tông Đản - ‬2 min walk

About this property

Capella Hanoi

Luxury hotel connected to a shopping centre in Hanoi with 3 restaurants
Capella Hanoi offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Capella Hanoi.

This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
Capella Hanoi offers 47 air-conditioned accommodations with iPads and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Auriga Spa has couples treatment room(s). Services include deep-tissue massages, Thai massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Pool
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4.9 out of 5, Exceptional, 1,000 reviews
The price is AU$523
includes taxes & fees
28 Nov - 29 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Diva's Lounge
  • Koki
  • The Hudson Rooms
  • The Hudson Rooms

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • IPad
  • IPod dock

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capella Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 5103000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 5103000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Capella Hanoi?

Capella Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Capella Hanoi?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Capella Hanoi on 1 Dec 2025 start from AU$997.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Capella Hanoi?

Onsite parking is limited (max 3 spaces per unit).

Is there a spa on site at Capella Hanoi?

Yep, Auriga Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Capella Hanoi have a pool?

Capella Hanoi has an indoor pool.

What luxury perks are available at Capella Hanoi?

Capella Hanoi features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Capella Hanoi a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Capella Hanoi.

Is Capella Hanoi family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as baby baths and art supplies in the guestrooms, it's no surprise that Capella Hanoi is a hit with families.

Does Capella Hanoi serve breakfast?

Sure does, complimentary cooked-to-order brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Capella Hanoi?

No, Capella Hanoi does not offer an airport shuttle service.

Is there a bar or restaurant at Capella Hanoi?

Yep, you can grab a meal at Capella Hanoi's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Capella Hanoi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Capella Hanoi?

No, pets and service animals are not allowed.

Capella Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 59 out of 66 reviews
Rating 8 - Good. 4 out of 66 reviews
Rating 6 - Okay. 1 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with normal check-in check-out time

The best hotel in Hanoi,plain and simple.But there is one thing that needs to be mentioned.On the hotel's room page it says Flexible check-in and check-out time upon availability.But don't think this is Peninsula time at the Peninsula Hotels which you can check-in as early as 8AM and check-out as late as 16PM.Since our flight to Ho Chi Minh City was very late into the night a REAL flexible check-out was very important.Because we had used Peninsula Time before, we naively thought that we could be flexible in Capella, which is known for its luxury.Turns out their check-in and check-out policies are no different from regular hotels：upon available and pay to guarantee.The hotel did offer to let us stay in the living room as long as we wanted.And the kind staffs constantly offered us free sweets and mocktails.However since we had already checked out we just didn't feel comfortable eating and drinking for free.So we just sat there for three hours with some water and final decided we just head to the airport to see if we can get on an early flight.To be clear.Normal check-in and check-out times is fine and we are totally OK with it.Just if your check-in and check-out times are no different from regular hotels, there’s no point in mention “Flexible” on the website as if it’s a selling point, right?
Stayed 1 night in Jul 2025

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the room to the restaurants to the ambience, this is one of the finest hotels I have ever stayed in
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric, Johns Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class

Amazing hotel. Great and very helpfull staff. Highly recomended.
Stayed 3 nights in May 2025

8/10 Good

ofir

Stayed 1 night in May 2025

10/10 Excellent

Hoi Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want service, this is the place. You wont regret it.
Stayed 3 nights in May 2025

10/10 Excellent

AERIÉL

Stayed 2 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Stayed 3 nights in Apr 2025

2/10 Terrible

Emmanuel Abraham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Beautiful property, great location! Don’t miss breakfast and cocktails at the lounge. The staff is so helpful and nice too!
Stayed 1 night in Nov 2024

10/10 Excellent

NECDET EMRE, TORONTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hanoi. Especially decoration is state of art.
Stayed 2 nights in Feb 2025

10/10 Excellent

GILMAR

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin, Chatswood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fabulous suites & the team are wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply outstanding and over the top service !

We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent decor, staff and food.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Kai, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Rhian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Stayed 1 night in May 2024

10/10 Excellent

Conrad Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful hotel deco.
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Stayed 5 nights in Apr 2024