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A89 West Lake Hotel

Property class: 3.5

Photo gallery for A89 West Lake Hotel

A balcony with a view of a city street, a chair, and a table with a vase of flowers.
A hotel room with two beds, a desk, a chair, and a large window with curtains.
A modern hotel lobby with a reception desk, seating area, and a large plant.
A hotel room with two beds, a desk, a chair, and a mounted television.
A modern lobby with a marble wall, an elevator, wooden shelves with plants, and a seating area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is AU$75
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
9 Alley 612 - Lac Long Quan, Hanoi, Tay Ho, 100000
  • Place, Trinh Cong Son Walking Street
    ‪1 min walk‬
  • Place, Ho Tay Water Park
    ‪3 min walk‬
  • Place, West Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with white linens, a bedside plant, and a modern headboard.

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room

Room

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

A modern hotel room with a bed, sofa, bedside tables, a TV, and a balcony with curtains.

Deluxe Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a bed, a sofa, a desk with a phone, a TV displaying streaming services, and a wall-mounted air conditioner.

Superior Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Double Room, Lake View

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a view of the outside.

Panoramic Double Room, Lake View

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Double Room, Lake View

A modern bedroom with a large bathtub, a double bed, a small table with chairs, and a large window.

Executive Double Room, Lake View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double or Twin Room

A modern hotel room with two beds, a desk, a chair, a round mirror, and a television.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a television, and a plant.

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Family Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Family Room, Bathtub

A modern hotel room with two beds, a small table, and a potted plant.

Family Room, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free wired internet

View all photos for Family Double Room, Multiple Beds, Lake View

A hotel room with a desk, two beds, a TV, and a view of the outside.

Family Double Room, Multiple Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Large Single Bed
  • Free wired internet

About the area

Hanoi

A89 West Lake Hotel puts you in the heart of Hanoi, connected to the convention centre and within steps of Trinh Cong Son Walking Street and Lotte Mall Tay Ho. Highlights at this hotel include indoor private hot tubs, free WiFi and free high-speed Internet. .For a drink, you can stop by the hotel's own lounge bar. 646 square feet (60 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find a water park, free Wi-Fi in public areas and a free manager's reception. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 3.5-property class Hanoi hotel include Hoan Kiem Lake and West Lake.

What's nearby

  • Trinh Cong Son Walking Street - 1 min walk - 0.1 km
  • Lotte Mall Tay Ho - 2 min walk - 0.2 km
  • Rising Sun Park - 2 min walk - 0.2 km
  • Ho Tay Water Park - 3 min walk - 0.3 km
  • West Lake - 5 min walk - 0.5 km

Getting around

  • Chùa Hà Station - 6 min drive
  • Hà Đông Station - 17 min drive

Restaurants

  • ‪Haidilao Hotpot 海底撈火鍋 - ‬4 min walk
  • ‪10000 - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪RuNam - ‬5 min walk
  • ‪Layered - ‬5 min walk

About this property

A89 West Lake Hotel

A89 West Lake Hotel offers its guests a water park (surcharge). There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly A89 West Lake Hotel. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 70 guestrooms or units
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
A89 West Lake Hotel offers 70 accommodations with indoor private hot tubs and minibars (stocked with some free items). This individually furnished accommodation has separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, slippers, hairdryers and children's slippers.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Reception
Nature Hotel - Lac Long Quan
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  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 61 reviews
The price is AU$55
includes taxes & fees
17 Nov - 18 Nov
Nature Hotel - Lac Long Quan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Outdoor pool (guest access)
  • TV in common areas
  • Water park

Family friendly

  • Access to nearby outdoor pool
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (646 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • No lift
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 400000 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Rollaway bed fee: VND 400000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is parking available at A89 West Lake Hotel?

Yep, A89 West Lake Hotel has a free self car park and free valet parking.

How much does it cost to stay at A89 West Lake Hotel?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at A89 West Lake Hotel on 1 Dec 2026 start from AU$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does A89 West Lake Hotel have a waterslide?

No, there is no waterslide at A89 West Lake Hotel, but Ho Tay Water Park is a short 4-minute walk away.

What makes A89 West Lake Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as Hot tubs and memory foam beds in the guestrooms, help set the scene for a romantic weekend at A89 West Lake Hotel.

Is A89 West Lake Hotel family-friendly?

You bet! With amenities such as a water park and a corner/local shop, as well as children's slippers in the guestrooms, it's no surprise that A89 West Lake Hotel is a hit with families.

Are there hot tubs in the rooms at A89 West Lake Hotel?

Yep, all rooms come with private hot tubs.

Does A89 West Lake Hotel serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at A89 West Lake Hotel?

No, A89 West Lake Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at A89 West Lake Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at A89 West Lake Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at A89 West Lake Hotel?

No, pets are not allowed.

A89 West Lake Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes my daughter and I stayed there and it was good! The breakfast was yummy, the staff helpful and the room was immaculate! Very clean! If you have kids the water park is very close and the cars for kids to ride in!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the front desk guy was super nice very knowledgeable and attentive super knowledgeable and helpful his name is Khanh. Super helpful
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
部屋のサンダルが汚い。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026