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A89 West Lake Hotel

Photo gallery for A89 West Lake Hotel

A hotel balcony with a view of the city street, a potted plant, and a lit interior.
Reception
Executive Double Room, Lake View | Bathroom
A modern reception area with a flat-screen TV, a wooden reception desk, potted plants, and a vase of red roses.
Lift

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$46
includes taxes & fees
25 June - 26 June

Explore the area

View map
9 Alley 612 - Lac Long Quan, Ha Noi, Tay Ho, 100000
  • Place, Lotte Mall Tay Ho
    ‪2 min walk‬
  • Place, Ho Tay Water Park
    ‪3 min walk‬
  • Place, West Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with white linens, a bedside plant, and a modern headboard.

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room, Lake View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panoramic Double Room, Lake View

  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Lake View

Executive Double Room, Lake View | Bathroom

Executive Double Room, Lake View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Two beds with white linens, rose petals on the beds, and a wooden headboard.

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Room, Bathtub

Family Room, Bathtub

Family Room, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Double Room, Multiple Beds, Lake View

A modern hotel room with a large bed, a TV, a desk with a chair, a small table, and a balcony with a view.

Family Double Room, Multiple Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Large Single Bed
  • Free Wi-Fi

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Exterior

Capella Hanoi

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 85 reviews
The price is AU$639
includes taxes & fees
24 July - 25 July
Capella Hanoi

About the area

Hanoi

A89 West Lake Hotel puts you in the heart of Hanoi, connected to the convention centre and within steps of Trinh Cong Son Walking Street and Lotte Mall Tay Ho. Highlights at this luxury hotel include a full-service spa, a water park and a restaurant. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the lazy river, waterslide and pool loungers. 646 square feet (60 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free buffet breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class Tay Ho hotel include Hoan Kiem Lake and West Lake.

What's nearby

  • Trinh Cong Son Walking Street - 1 min walk - 0.1 km
  • Lotte Mall Tay Ho - 2 min walk - 0.2 km
  • Rising Sun Park - 2 min walk - 0.2 km
  • Ho Tay Water Park - 3 min walk - 0.3 km
  • West Lake - 5 min walk - 0.5 km

Getting around

  • Ga Đông Anh Station - 12 min drive
  • Hanoi Long Bien Station - 18 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive

Restaurants

  • ‪Pizza 4Ps - ‬6 min walk
  • ‪Sen Tây Hồ - ‬4 min walk
  • ‪Barbaros - ‬2 min walk
  • ‪Marukame Udon - ‬4 min walk
  • ‪Haidilao Hotpot 海底撈火鍋 - ‬4 min walk

About this property

A89 West Lake Hotel

A89 West Lake Hotel offers its guests a full-service spa, a water park (surcharge), and a lazy river. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 swim-up bars and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury A89 West Lake Hotel. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 70 guestrooms or units
  • 3 swim-up bars
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
A89 West Lake Hotel offers 70 accommodations with indoor private hot tubs and minibars (stocked with some free items). This individually furnished accommodation has separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, slippers, hairdryers and children's slippers.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

House, 1 King Bed (Upper) | Living area
L7 WEST LAKE HANOI By LOTTE HOTELS
Tay Ho
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 413 reviews
The price is AU$164
includes taxes & fees
26 June - 27 June
L7 WEST LAKE HANOI By LOTTE HOTELS

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • 3 swim-up bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Lazy river
  • Outdoor pool (guest access)
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Access to nearby outdoor pool
  • Grocery/convenience store
  • Lazy river
  • Mini-fridge
  • Pool gate
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (646 square foot of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • No lift
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

Is parking available at A89 West Lake Hotel?

Yep, A89 West Lake Hotel has a free self car park and free valet parking.

How much does it cost to stay at A89 West Lake Hotel?

As of 24 June 2026, prices found for a 1-night stay for 2 adults at A89 West Lake Hotel on 25 June 2026 start from AU$46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at A89 West Lake Hotel?

Yep, there is an onsite spa at A89 West Lake Hotel.

Does A89 West Lake Hotel have a waterslide?

Yep, this property has a waterslide!

What makes A89 West Lake Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as Hot tubs and memory foam beds in the guestrooms, help set the scene for a romantic weekend at A89 West Lake Hotel.

Is A89 West Lake Hotel family-friendly?

You bet! With amenities such as a water park and a lazy river, as well as children's slippers in the guestrooms, it's no surprise that A89 West Lake Hotel is a hit with families.

Are there hot tubs in the rooms at A89 West Lake Hotel?

Yep, all rooms come with private hot tubs.

Does A89 West Lake Hotel serve breakfast?

Yep, free buffet brekkie is on offer daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at A89 West Lake Hotel?

No, A89 West Lake Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at A89 West Lake Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at A89 West Lake Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at A89 West Lake Hotel?

No, pets are not allowed.

A89 West Lake Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes my daughter and I stayed there and it was good! The breakfast was yummy, the staff helpful and the room was immaculate! Very clean! If you have kids the water park is very close and the cars for kids to ride in!
Stayed 3 nights in Jun 2026