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elaya hotel hannover city

Pet-friendly hotel connected to a railway/underground station in Hannover with 3 restaurants

Photo gallery for elaya hotel hannover city

2 bars/lounges
Buffet breakfast on weekends (EUR 16 per person)
Exterior
Lobby
Buffet breakfast on weekends (EUR 16 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Restaurant
The current price is AU$125
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Friedrichswall 21, Hannover, 30159
  • Place, Maschsee
    ‪7 min walk‬
  • Place, Heinz von Heiden Arena
    ‪12 min walk‬
  • Place, Swiss Life Hall
    ‪19 min walk‬
  • Airport, Hannover (HAJ)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Room amenity

Comfort Single Room

Highlights

Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 1
  • 1 Queen Bed

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The price is AU$143
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15 Nov - 16 Nov
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About the area

Hannover

Elaya hotel hannover city puts you in the heart of Hannover, connected to a railway/underground station and within steps of KUBUS Municipal Gallery and Europe Gallery. Highlights at this hotel include 3 restaurants, 2 bars/lounges and 2 coffee shops/cafes. .This pet-friendly hotel offers free WiFi in public areas, multilingual staff and luggage storage. Other amenities include a snack bar/deli and coffee/tea in a common area. On weekend mornings buffet breakfast is served between 7:00 AM and 11:00 AM. .Attractions within a 15-minute drive of this Mitte hotel include Hannover Fairground and ZAG Arena.

What's nearby

  • New Town Hall - 3 min walk - 0.3 km
  • Maschsee - 7 min walk - 0.7 km
  • Heinz von Heiden Arena - 12 min walk - 1.1 km
  • Swiss Life Hall - 19 min walk - 1.7 km
  • Hannover Zoo - 4 min drive - 3.1 km

Getting around

  • Aegidientorplatz U-Bahn - 4 min walk
  • Hannover (ZVR-Hannover Central Train Station) - 13 min walk
  • Hannover (HAJ) - 26 min drive

Restaurants

  • ‪Gartensaal - ‬6 min walk
  • ‪Meiers Lebenslust - ‬1 min walk
  • ‪KUHnstWERK - ‬4 min walk
  • ‪GOSCH-Sylt an der Markthalle - ‬4 min walk
  • ‪Sausalitos - ‬5 min walk

About this property

elaya hotel hannover city

Pet-friendly hotel connected to a railway/underground station in Hannover with 3 restaurants
There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at elaya hotel hannover city.

This Hannover hotel is smoke free.

  • 40 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
Elaya hotel hannover city offers 40 accommodations with iPads and complimentary bottles of water. Each accommodation is individually decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.

Similar properties

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Me and All Hotel Hanover, by Hyatt
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 281 reviews
The price is AU$155
includes taxes & fees
23 Nov - 24 Nov
Me and All Hotel Hanover, by Hyatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 16 per day); discounts available
  • Street parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • IPad

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (6:30 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Nearby parking fee: EUR 16 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar and geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses wind, solar and geothermal energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Arthotel ANA Prestige
Elaya Hannover City Hannover
elaya hotel hannover city Hotel
elaya hotel hannover city Hannover
elaya hotel hannover city Hotel Hannover
elaya hannover city ehemals Arthotel Ana Prestige

Frequently asked questions

What is the cancellation policy at elaya hotel hannover city?

Elaya hotel hannover city offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at elaya hotel hannover city?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at elaya hotel hannover city on 23 Nov 2025 start from AU$124.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to elaya hotel hannover city?

The closest beach to elaya hotel hannover city is Maschsee Beach (2.9 km).

Does elaya hotel hannover city serve breakfast?

Yep, buffet brekkie is available at weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at elaya hotel hannover city?

No, elaya hotel hannover city does not offer an airport shuttle service.

Is there a bar or restaurant at elaya hotel hannover city?

Yep, elaya hotel hannover city has 3 restaurants.

What time are check-in & check-out at elaya hotel hannover city?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

elaya hotel hannover city Reviews

7.2

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 62 reviews
Rating 8 - Good. 19 out of 62 reviews
Rating 6 - Okay. 13 out of 62 reviews
Rating 4 - Poor. 8 out of 62 reviews
Rating 2 - Terrible. 5 out of 62 reviews

Reviews

6/10 Okay

Anais

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Ok but Did not clean my room

The location was good and the room was clean however I had the sign to please clean my room up for two days and it was not cleaned. On the second day I mentioned it at the front desk and all they did was make my bed and replace one towel. They didn't vacuum, replace visibly dirty sheets or even wipe around the sink. That was disappointing and highly affected the overall rating.
Stayed 5 nights in Jul 2025

4/10 Poor

Ava

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Lock box code didn’t work, sat outside the hotel at 1am for over half an hour whilst it was sorted. Friend had a seizure whilst outside and hit her head on the pavement. When in rooms one colleague power went out and had to be switched to another room, my room was dirty on the floor and my feet were full of dust and dirt. Overall just really poor for the money we paid
Stayed 2 nights in Jul 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
I can not say enough good things about Antje and her team!! From connecting with them a week before I arrived to the day I walked in the front door to the day I left, they were professional, friendly, helpful and engaging!! Very much a family feeling! The morning breakfast is fantastic!! They have a small bar right at reception with fantastic local beer and small pizza to order! This is a wonderful boutique style hotel! I will be back!
Stayed 7 nights in Mar 2025

6/10 Okay

Donna

Travelled with family
Stayed here for one night before flying home. Hotel is approx 10 mins walk from main station through city centre. Sits on a busy main road directly across from Town Hall, which is stunning to say the least. Rooms were ok, we booked two. The were clean, but a toothbrush was left in the shower in our room, and a previous travellers tshirt in my sons room wardrobe, so perhaps not checked thoroughly. When we arrived, we were met with a sign on the door saying reception was closed at 6pm and call a hotel in Hamburg to gain entry. After a few panicky minutes, we found lock boxes and an email sent whilst travelling to tell us the code. Not exactly customer friendly. However reception opened at 6am following morning. Breakfast was provided, which was basic, I think as the hotel was strangely quite. Could do better in terms of customer experience. But stay was ok.
Stayed 1 night in Jun 2024

4/10 Poor

JONG

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Dr Anne

Disliked: Staff & service
Unmögliches, einchecken, niemand geht. Bei der Telefonnummer, die angegeben ist dran, keine vorab Übersendung des Codes, unmöglich!
Stayed 1 night in Aug 2025

4/10 Poor

Ghita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Simone

Travelled with group

Ganske fint

Overordnet fint hotel, lidt mangelfuld rengøring, men ellers ikke noget.
Stayed 1 night in Jul 2025

6/10 Okay

Roger

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Convinient walking distance to city center so well located. At our stay we got a room on 4th stock with a non working elevator. Search criterias before booking, parking and a/c ,no a/c in the hotel and external parking in the surrounding.
Stayed 4 nights in May 2025

10/10 Excellent

María Rosario

Stayed 1 night in May 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

4/10 Poor

Peter D.

Disliked: Cleanliness, property conditions & facilities

Very messy

The hotel is messy. There is clutter in many places, including cleaning supplies (cloths, cleaning agents), garbage bags with used bed linen, cardboard boxes with products for room replenishment. This is not only when they are cleaning. The vacuum cleaners are just pushed into the corner of the hallway. There are empty plant boxes and empty refrigerators. Room cleaning is very poor. The hotel appears very worn. The staff are polite and seem service-minded. But their appearance, clothing, and general behavior are not what you would expect from a service business or even a medium-quality hotel. For example, the reception is empty while the receptionist is smoking on the street. Breakfast was acceptable. There is no coffee maker or similar in the rooms. Soap and shampoo bottles are maybe half full if you're lucky. The good thing about them not tidying up is that you can find an extra bottle of mineral water in the hallway from the cardboard boxes. The location is good. Although the hotel stay is not expensive, it is still far too costly for the value provided. Overall, the hotel seems poorly and unprofessionally managed. It is not the worst - but definitely among the worst hotels I have stayed at.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Loistava sijainti, kehnohko palveluasenne

Kirjasivat yöpymisten määrän itse väärin avainkortille, jolloin kortti lakkasi yllättäen toimimasta. Korjasivat asian, mutta eivät pahoitelleet. Hissi ei toiminnassa, jyrkät portaat, monta kerrosta. Sängyn alla pölypalloja, sieltä ei siivottu. Muuttuneesta etuoven aukiolosta ei tiedotettu riittävästi, liukuovessa oli lappu jota ei edes nähnyt jos ovi oli valmiiksi auki (jos avainkortit eivät olisi toimineet tuolloin, olisimme jääneet yöksi ulos). Henkilökunta ei hymyillyt, paitsi aamiaishuoneen viehättävä nuori nainen ja reipasotteinen mieshenkilö joka keräsi astioita. Hotellin sijainti loistava ja sänky mukava. Kylpyhuoneen pesuaineet huonolaatuisia ja niitä oli pienet määrät isojen purkkien pohjalla, vaikea saada sieltä mitään tulemaan.
Stayed 6 nights in Mar 2025

2/10 Terrible

Martina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Frankfurt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mein Zimmer war an vielen Stellen nicht sauber und beim Frühstück fehlten auch viele Dinge. Das Preis/Leistungsverhältnis passt einfach nicht!
Stayed 1 night in Jan 2025

6/10 Okay

Quentin

Stayed 1 night in Jan 2025

10/10 Excellent

Christof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Takehiro

Business traveller
Disliked: Amenities, property conditions & facilities
エレベーター故障、Wifiが部屋まで届かず。駅から徒歩15分以上。今後予約することはない。
Stayed 1 night in Oct 2024

6/10 Okay

Takehiro

Business traveller
Liked: Cleanliness
Disliked: Amenities
2泊予約したが、1泊ずつ荷物を出さなくてはならなかった。またエレベーターが故障しており、翌日治ると言われたが治っておらず、3階までスーツケースを持っていかなくてはならなかった。また、3階の部屋はWifiが届かず、2泊目は1階に変更したが、予約した部屋より狭かった。駅からも歩いて15分以上かかるし、今後泊まることはないだろう。
Stayed 1 night in Oct 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Max

Stayed 2 nights in Jul 2024

8/10 Good

Anne M.

Stayed 1 night in Jun 2024

8/10 Good

Nina

Liked: Amenities
Für Konzerte in der Swiss Life Hall perfekt geeignet. Innenstadt auch zu Fuss erreichbar
Stayed 3 nights in Jun 2024

2/10 Terrible

Johan

Stayed 3 nights in Jun 2024